Acknowledgments

A few years ago, before I began Blink, I grew my hair long. It used to be cut very short and conservatively. But I decided, on a whim, to let it grow wild, as it had been when I was a teenager. Immediately, in very small but significant ways, my life changed. I started getting speeding tickets—and I had never gotten any before. I started getting pulled out of airport security lines for special attention. And one day, while walking along Fourteenth Street in downtown Manhattan, a police van pulled up on the sidewalk, and three officers jumped out. They were looking, it turned out, for a rapist, and the rapist, they said, looked a lot like me. They pulled out the sketch and the description. I looked at it and pointed out to them as nicely as I could that, in fact, the rapist looked nothing at all like me. He was much taller and much heavier and about fifteen years younger (and, I added in a largely futile attempt at humor, not nearly as good-looking). All we had in common was a large head of curly hair. After twenty minutes or so, the officers finally agreed with me and let me go. On the grand scale of things, I realize, this was a trivial misunderstanding. African Americans in the United States suffer indignities far worse than this all the time. But what struck me was how even more subtle and absurd the stereotyping was in my case: this wasn’t about something really obvious, such as skin color or age or height or weight. It was just about hair. Something about the first impression created by my hair derailed every other consideration in the hunt for the rapist. That episode on the street got me thinking about the weird power of first impressions. And that thinking led to Blink—so I suppose, before I thank anyone else, I should thank those three police officers.

Now come the real thanks. David Remnick, the editor of the New Yorker, very graciously and patiently let me disappear for a year while I was working on Blink. Everyone should have a boss as good and generous as David. Little, Brown, the publishing house that treated me like a prince with The Tipping Point, did the same this time around. Thank you, Michael Pietsch, Geoff Shandler, Heather Fain, and, most of all, Bill Phillips, who deftly and thoughtfully and cheerfully guided this manuscript from nonsense to sense. I am now leaning toward calling my firstborn Bill. A very long list of friends read the manuscript in various stages and gave me invaluable advice—Sarah Lyall, Robert McCrum, Bruce Headlam, Deborah Needleman, Jacob Weisberg, Zoe Rosenfeld, Charles Randolph, Jennifer Wachtell, Josh Liberson, Elaine Blair, and Tanya Simon. Emily Kroll did the CEO height study for me. Joshua Aronson and Jonathan Schooler generously gave me the benefit of their academic expertise. The wonderful staff at Savoy tolerated my long afternoons in the table by the window. Kathleen Lyon kept me happy and healthy. My favorite photographer in the world, Brooke Williams, took my author photo. Several people, though, deserve special thanks. Terry Martin and Henry Finder—as they did with The Tipping Point—wrote long and extraordinary critiques of the early drafts. I am blessed to have two friends of such brilliance. Suzy Hansen and the incomparable Pamela Marshall brought focus and clarity to the text and rescued me from embarrassment and error. As for Tina Bennett, I would suggest that she be appointed CEO of Microsoft or run for President or otherwise be assigned to bring her wit and intelligence and graciousness to bear on the world’s problems—but then I wouldn’t have an agent anymore. Finally, my mother and father, Joyce and Graham Gladwell, read this book as only parents can: with devotion, honesty, and love. Thank you.

Malcolm Gladwell is the author of the international bestseller The Tipping Point. Formerly a business and science reporter at the Washington Post, he is now a staff writer for the New Yorker. He was born in England, raised in Canada, and now lives in New York City.

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