Death in Little Tokyo

5

I wasn’t at the hotel for what happened next, but I later talked to Nachiko Izumi and I feel as though I know exactly what transpired. It started the next morning in the maid’s staging area. Like so many days that turn out to be traumatic, the start was normal and routine.

As was the custom at the hotel, the maids were all lined up in a row with the flair of a military unit. There were nine or ten of them and they all stood at attention as the steely-eyed head of housecleaning for the hotel made her inspection. Next to each housekeeper’s cart was an Asian woman dressed in a white uniform. Piled high on the carts were fresh smelling linens, newly laundered towels, glossy plum colored boxes of matches with the Golden Cherry Blossom imprint, and plastic wrapped water glasses with stickers that proclaimed that the glasses were “Sanitized for your safety.”

Most of the women were Japanese, as was the head of housekeeping. As the head walked down the line of maids, she looked rather like a Marshal of Napoleon reviewing an artillery battalion. She abruptly stopped in front of one of the carts and noticed with distaste that the cart had not been stocked with the geometric precision that the more experienced maids are capable of. “Straighten up those glasses in a neat row, and make sure the various types of towels are not mixed together on the cart,” she ordered in an imperious tone.

A thick accent to her English rubbed off some of the sharp edges of her words, but it was plain she was not pleased, and the hapless maid scurried to do as she had been instructed.

As the head of housekeeping finished walking down the line she turned and gave the maids she supervised one last look. Then she gave a curt nod and said, “Okay. Let’s get to work.”

One of the maids went directly to the fifth floor. She started her routine by checking a clipboard with a computerized list of the rooms to be cleaned, and moved to the first room, pushing her cart down the green-carpeted corridor. The row of drinking glasses in the cart made a cheerful tinkling sound as they banged together, forming a descant to the squeaking baseline provided by a bad bearing in one of the cart’s wheels.

The maid was Nachiko Izumi, and the sound of the wheel annoyed her. Ms. Izumi was twenty-nine years old and in the U.S. less than five months. She was on a student visa and taking college classes in English literature and political science at East Los Angeles College. She was probably working without a green card, but working illegally is a kind of local sport in Los Angeles and I didn’t ask her about this.

She approached number 517, and she didn’t see the thin crescent of dark liquid peaking out from under the edge of the door. People had passed the room all morning without noticing the encroaching stain.

She moved the cart to the door and knocked softly. After a few seconds, she knocked more forcefully, calling out, “Excuse me! Maid!” After another pause she called out, “Sumimasen” (excuse me). Many of the clientele of the Golden Cherry Blossom are visiting Japanese tourists and businessmen, so she called out in both English and Japanese before entering the room. Finally, after going through the entire ritual required of her, she inserted her passkey into the door and unlocked it.

As the door opened, her attention was immediately drawn to the dark stain on the carpet and the object that lay just inside the open doorway. She stared at the object for several seconds, her brain not processing what her eyes were seeing.

Lying in a circle of blood was a severed human forearm and what was left of a hand. Two fingers of the hand were missing, cleanly sliced off. The stub of the forearm, cut just below the elbow joint, was a pulpy mass of raw flesh, severed veins and splintered bone. It had been hacked off.

Ms. Izumi stared at the arm and gradually comprehended the horror that greeted her in room 517. She started to scream. It was a long, wailing scream, and she told me it was a long time before she was able to stop.