Newton, Massachusetts, December 20, 2000
The plastic reindeer in the Seaport family’s front yard was an eyesore during daylight, at least. But it made the house easy to identify. When the mom who ruled the roost opened the door, it was immediately obvious that the Seaport home had a more lived-in atmosphere than did the Johanssons’ house. A plastic mat covering the carpet in the vestibule was cluttered with shoes, boots, and a dog bone, all of which were rapidly becoming more disordered as a good-natured golden retriever danced around in excitement at Liz’s arrival.
“It’s so wonderful of you to help out,” the lady of the house said as she led Liz into her dining room. “I’ll just get you some coffee. Cream? Sugar?”
“Just cream, please, Elizabeth,” Liz said, thinking how rare it was to be thought of as helpful to others in the course of reporting.
“Oh, please, call me Betsy. Everyone does.”
The dining table was covered with rolls of wrapping paper. And the floor was piled high with presents.
“Are all of these for Rhoda?”
“Not quite. A few are for her cousins. I know we overdo it, but it’s so much fun to buy for her.”
Liz rolled out some paper and placed a box on it to gauge the amount of paper needed to wrap it. Then, as she cut the wrap, she said, “You know, Betsy, some people are speculating that Ellen left her family of her own free will.”
“That’s impossible. I know Ellen, and I know she would never leave Veronica and Erik. Veronica is the joy of her life. And the marriage looks good to me, too. I know they say the husband is always a suspect when a wife goes missing, but I just know there’s no weirdness with them. They’re solid.”
“Is it possible they’re too ‘solid’? Could Ellen have been restless?”
“God knows, she and I have kvetched about the predictability of our lives, but that doesn’t mean either of us would take off and leave our family. I’d be more worried about a friend who never vented than I would be about a person who can complain and laugh about it later. Ellen was open about this stuff. And we often had a good laugh about our kids and parenting.”
Betsy paused in the struggle to wrap a stuffed orangutan. Liz tore off some tape to help her with the process.
“Thanks. It’s amazing how often you need three hands in the course of a day of mothering.”
“As neighbors, you and Ellen often gave each other a hand?”
“We spent a lot more time together when our girls were infants and toddlers than we have recently. Ellen took two years off to be a full-time mother after Veronica was born. She went back to work full-time, let’s see, about six years ago. We’re not strangers to one another even now, but the librarians see more of her on a day-to-day basis than I do. You’ll probably want to talk with them. If you decide to do that, steer clear of Monica Phillips. She’s the kind of biddy who gives librarians a bad name. You know, finger to her lips and ‘Shhh!’ every time my Rhoda makes a peep. But Lucy Gray’s a different story. She and Ellen attended Simmons together—you know, the library college in Boston—and they’re great friends. And book lovers, too. Tell Lucy I said to talk to you and she’ll tell you a lot about Ellen, I guarantee it.”
“Thanks. Would it be too much trouble for you to give Lucy a ring yourself and smooth the way?’
“No problem.”
“What do you know about somebody called ‘Nadia’? Apparently, Ellen met Nadia in New York City the other day.”
“I don’t have a clue. Never heard of anyone by that name.”
“Did Ellen talk with you about the trip?”
“No. Not a word. I’m trying to remember the last time we spoke.” Betsy tied a bow while wrinkling her brow. “I know! It was when my husband was setting up the reindeer out front. I came out to bring him some hot chocolate and Ellen was pulling into her drive with her new car. One of those fuel-efficient models. Erik Johansson’s an environmentalist, you know.
“She was all excited about the deal she got on it. Something about bargaining with an Arab. But I only had a sweater on and it was freezing out, so I didn’t stay to talk. I remember the sweater because it matched hers. We both had on thick cardigans with Christmas reindeer and presents knitted into the pattern. We both laughed and said we’d either have to look like twins or make a decision about who gets to wear the sweater at the school holiday gathering. As it turned out, I said I’d wear my holly sweater. But I needn’t have worried. She never made it to that party after all, did she? She went missing and her mother whisked Veronica off to Wellesley before the party day anyway.”
“What about Mrs. Swenson? Do you have the impression Ellen and her mother are close?”
“Much closer than she was with her late father. He died when she was still in elementary school.”
Betsy paused to measure another sheet of wrapping paper.
“You know,” she said, “the more we’re talking, the more I realize how much I’ve lost touch with Ellen over the last several years. Things like that scene in her kitchen make everything different, don’t they? They make you wonder.”
Opening her scissors slightly and positioning the sheet of paper between the blades, Betsy leaned forward into her task, neatly shearing the paper along an unseen line. Her expression formed a sharp contrast with the beaming Santas pictured on the wrap.
“I’ll let myself out,” Liz said, leaving Betsy to compose her face and her thoughts.
It was a short walk to the Newton Free Library—just across the City Hall Common. Kicking herself for failing to get a description of Lucy Gray, Liz walked between tall piles of plowed snow on the drive that crossed the City Hall property to the new and impressive library building. The last time she’d seen it, the statuary there—including a brass Eeyore beloved by children—was eye-catching. After the snowstorm of the night before, such landscape ornaments were only suggested by mounds of snow.
Fortunately, the library’s circulation desk was staffed by two men and a woman who had to be in her early twenties. Monica Phillips might be avoided.
Or maybe not. When Liz asked for Lucy Gray, the young circulation librarian directed her to the reference desk. Arriving there, Liz saw two names listed on the “ON DUTY” sign: Monica Phillips and Lucy Gray. The librarians wore name tags, too, so Liz posed her question to Lucy.
“I’m looking for a mixed bag of books,” she said, and listed the four books that she knew were Ellen Johansson’s favorites.
Automatically, Lucy began to input title and author of the first. She typed “trifles susan glasp” and then broke off her work. She glanced at Monica Phillips.
“Actually, I have another author I’m seeking. Would you see what comes up under ‘Liz Higgins’?”
Lucy looked at Liz. Then she seemed to make up her mind.
“I happen to know that first book you requested is on a book truck waiting to be reshelved,” she said. “If you’ll join me, we may be able to retrieve it.”
As the two reached the lobby near the circulation desk, Lucy said, “You’re the reporter Betsy called about, aren’t you?”
“That’s right. Betsy told me Ms. Phillips is difficult, so I decided not to announce myself as a reporter. I’m glad you realized who I am.”
“I wanted to get away from the desk. It’s not that I particularly care what she thinks in the ordinary course of things, but I’ve really been on edge since Ellen went missing. I want to help Ellen, but I’ve been debating what to do about some information I have about her.”
“Do you think it’s germane to the case?”
“Absolutely. But I shouldn’t be sharing it. With a boss like mine, I could even lose my job if I do.”
The two reached the circulation area where Lucy made a show of looking over volumes on a book truck.
“Not here, I’m afraid. Perhaps it’s already been shelved,” Lucy said. “Not here,” she said again, pointedly.
The pair walked away from the truck.
“When’s your coffee break?”
“In twenty minutes.”
“How do you take your coffee? I’ll be waiting for you in the parking lot. Green Mercury Tracer.”
Liz drove down the long hill known as Walnut Street into the heart of Newtonville, one of the city’s seventeen village centers. Standing in shin-deep snow at an outdoor phone booth, she called the city desk and had the good luck of reaching Jared’s morning equivalent, an editorial assistant named E.A. Tenley. Liz said she was following a lead on the missing mom case and hung up the ice-cold phone before E.A. could ask for details. Then she purchased two tall cups of coffee at a place called Café Appassionata before driving the mile back to the library parking lot.
Lucy Gray was waiting for her. After the librarian got into the car, Liz drove over Heartbreak Hill and onto a residential side street, where she parked the car.
“I only have fifteen minutes,” Lucy said. “And I’m still debating whether I should tell you what I have on my mind.”
“I know. And I’m a complete stranger.”
“Well, not completely, fortunately. You see, Ellen and Veronica both spoke so highly of you. Veronica’s my goddaughter, you know. I promised her I’d do everything I could to find her mom. She told me someone else made the same promise: you.”
“If we work together, maybe we can both keep our promises. Look, I’m willing to take the heat for anything that might be against library policy. But you’ll have to tell me the nature of the information so we can find a way for me to be the culprit here.”
“It’s not just a problem with my boss. I see eye-to-eye with Monica Phillips on just about nothing else, but I share her views on this issue. All I can say is it has to do with the right of privacy, and our duty as librarians to protect that right for our patrons.”
“Am I correct in assuming you have access to information about Ellen’s reading, about the books she has taken out recently?”
Lucy turned her head and gazed out the window at the suburban scene. The view fogged over as she sighed and her breath reached the window glass.
In matching movements, each woman opened her car door and stepped into the cold air. Liz walked around the car and joined Lucy on the sidewalk.
“I’m sorry. I can’t answer that right now. You can’t imagine how sorry I am.”
“Maybe you can supply some other information instead. Do you know anything about your friend’s trip to New York? And do you have any idea who someone called Nadia is?”
“I thought I knew about the nature of the trip, but now I’m not so sure. Ellen could hardly talk about anything else. She was going to the city to meet Nadia for the first time. Ellen and Nadia have been writing to each other for twenty-one years, since they were thirteen years old. They were going to treat themselves to lunch in the Windows on the World restaurant at the top of the World Trade Center. Ellen kept saying the view would be so great, they could almost see both of their homes from there.”
“Where is Nadia from? Do you know her last name?”
“She is from Jerusalem. No, I don’t know her last name, but I know her first language is Arabic. Although I gather Nadia’s English was good and the two wrote to each other in English, Ellen said she was learning some Arabic so that she could greet her friend in Nadia’s own language.”
“How conversant do you think she was in Arabic?”
Lucy stopped in her tracks.
“Shouldn’t we be saying ‘she is’ instead of ‘she was’? It’s not as if we know she’s dead.”
Liz flinched. “How fluent do you think she is?”
“I wish I knew,” she said. “I thought I knew. But now I’m not so sure.”
“Because of her library records?”
Lucy pulled her hood up, obscuring part of her face. “I shouldn’t have let on as much as I did. It’s not only that I’m such a staunch believer in this right to privacy,” Lucy explained, “but I don’t like what Ellen’s reading list suggests about her—and about her possible plans. It’s heartbreaking. And it makes me wonder if I knew my friend at all.”
Lucy’s chest and shoulders shook as she took in two quick breaths, like a child on the verge of sobbing. But she steadied herself.
Sometimes time and silence can serve as handmaidens to revelation. But neither moves at a lively pace. With her unvoiced question hanging in the air as tangibly as the breath she exhaled into the cold winter morning, Liz took Lucy’s arm and led her back to the car.
“Your coffee break is almost over,” Liz said. “When you’re ready to tell me more, let me know.”