OUR GREAT THANKS to these top professionals who shared with us their valuable time and expertise during the writing of this book: Captain Richard Conklin, Dr. Humphrey Germaniuk, Chuck Hanni, Mickey Sherman, Philip R. Hoffman, Dr. Michelle Koo, Dr. Maria Paige, Tim Hettrich, and Rebecca DiLiberto.
Our special thanks to Maryellen Dankenbrink for her bus rap, to Chris Cooper, to Narayan Radhakrishnan, and to two first-class team players, Lynn Colomello and Mary Jordan.