David's frustration was growing with every person he spoke to.
The nurse on his floor looked at him like he'd lost his mind, but she said she'd pass the information on to one of the doctors. The 911 call had been useless. They'd taken his name and number and said someone would get back to him. He'd tried a direct number to the police station. Also a waste. He'd been put on hold for so long that he'd hung up. He'd tried the special emergency response numbers. All circuits were too busy. Tried 911 again. No use.
He wasn't a hundred percent certain that the Strep-Tester itself was the cause of the spread of the NFI disease, but this couldn't be a coincidence, either. There were a total of five hundred of these samples that had gone out. He wished he had the breakdown of where every one of those testers had gone.
David felt the blood drain out of his face. The ten thousand Strep-Testers were being released this morning.
"Shit." David looked at the clock. It was 6:20 a.m. No one would be in the office yet. He called the number, anyway, leaving detailed instructions for his secretary to call every regional sales manager as soon as she got in. He'd do it himself if he had their home numbers with him. They had to stop the distribution of those testers.
As soon as he hung up, he realized he might not have been too coherent. He called back, and this time directed her to call him at the hospital if she didn't understand what needed to be done. He made it perfectly clear that it was urgent.
One of the nurses going by gave him a nervous look.
"Can you get hospital security for me?" David asked her.
"No, I can't," she replied. "This wing is under quarantine. Nobody is allowed to go in and out of here… and that includes the staff."
She disappeared inside one of the rooms before he had a chance to argue.
David found himself staring at the clock again. The first five hundred pieces had been intended to wave in front of the clientele's face. Some of those testers were probably still sitting in reps' briefcases. And medicine cabinets.
He wasn't the only one who would be checking e-mail this morning. Rushing back to the computer, he quickly began to hammer out an e-mail for mass distribution to the employees. His fingers paused over the keyboard. He couldn't make a statement that might be wrong and destroy the future of the product. He was only going on a hunch. Less than a handful of deaths that might actually be a coincidence. He rewrote the e-mail, directing the sales force not to distribute or use any more of the Strep-Testers until further notice.
He could already be too late, though, David thought. They weren't too much of an "on-time" company. The pieces could have gone out Friday and already be in the hands of the consumers.
In panic, he remembered the two Strep-Testers he'd given Jamie and Kate. He dialed his wife's cell phone again. The recorded message came on that all circuits were busy. David dialed his daughter's number. The same thing. Suddenly, no cell service was going through.
The feeling of helplessness washing through him was cold and numbing. But he'd been here before, David told himself. This was the same feeling he'd experienced when the doctors had told him and Sally that Josh had cancer.
Reading about so many other children like Josh and hearing their stories had provided a turning point for him. There was power in knowing that they weren't going through that crisis alone.
Knowledge was power then, he reminded himself, and knowledge is power now.
David's fingers flew over the keyboard. He e-mailed his daughters first. They were from the generation of PC junkies. They checked their e-mail more times during the day than anything else. He then started a search on who was running the NFI investigation. There was no point in chasing his tail at the bottom of the ladder. He had to go to the top, and the Internet was magic. He had the name in less than one minute.
Faas Hanlon.