1. A Definition of Evil

September 11, 2001


Just before eight o’clock on a brilliant sunny Chicago morning, Barack Obama was driving up Lake Shore Drive when the music on his radio was interrupted by a news bulletin. A plane had crashed into one of the World Trade Center towers in New York City. He thought little of it. He assumed it meant some poor Cessna pilot had screwed up badly.

The Loop was a familiar fifteen-minute commute from Illinois State Senator Obama’s house in Hyde Park. To his right stretched the flat expanse of Lake Michigan and ahead, on his left, was the soaring skyline, anchored by the black monolith of the Sears Tower, spiked with antennae. Surrounded by so much lake and Illinois sky, the drive can feel like free falling into a world of blue.

Obama was bound for the Thompson Center, the city’s seventeen-story government building, a monumental shiny structure of curved reflective glass that looks like a grounded spaceship. The setting was remarkable but the business he had there was strictly routine, a hearing of the Joint Committee on Administrative Rules. Today’s agenda promised hours of bureaucratic minutiae—rules changes for thirty-nine separate boards, programs, commissions, and departments.

Obama represented District 13 at the northern edge of the South Side. He had two other jobs, one practicing law for a prominent Chicago firm and another as a senior lecturer in constitutional law at Chicago University’s Law School. He was a moderately prominent man in his adoptive city, seen locally as a young man of great promise, but for all that his career seemed stalled. He had been soundly beaten in a run for Congress two years earlier—a rebuke, really. He had lost by a margin of two-to-one. His intellect was obvious, maybe too obvious, given his Harvard Law degree and his tenure as the first African-American president of that school’s prestigious Law Review. Ivy credentials play well in big city politics only when they come with a smothering dose of street, which Obama did not have. He looked and sounded like a law professor. What he did have was “cool,” a word people applied to him in both a good and a bad way. He was cool in that he had style and presence; he was tall and lean, poised and charming. But he was cool in the other way, too. He often seemed distant, aloof, even superior. He had turned forty a month before, too old to be considered a prodigy. His black Jeep Cherokee was the car of a family man. He and his wife, Michelle, had two daughters: infant Sasha, and Malia, who was three.

He parked, ascended in one of the exposed shafts inside the center’s vast atrium, and was in his chair listening to a witness read a prepared statement when digital phones began chirping and dinging from every corner of the room. Obama looked down to see messages stacking up on his BlackBerry. Murmuring quickly overtook the testimony. The witness plowed on but soon no one was paying attention to him. The news from lower Manhattan flowed in from a thousand points at once. The second tower had been hit. Both planes were commercial airliners. The towers were on fire. This was no accident. This was a coordinated attack.

At that point the Thompson Center was evacuated and Obama left with everyone else. On the sidewalk outside with the thousands of other Chicagoans evacuated from tall buildings in the Loop, his eyes moved involuntarily up to the Sears Tower. Suddenly the city’s landmark skyscraper appeared in a different light. It was no longer just a symbol of the lakeside city’s identity. It loomed now like a giant target.

In Sarasota, Michael Morell wondered if a plane was bearing down on him. He was President George W. Bush’s CIA briefer and was part of the president’s entourage that morning. The visit was big news in the west Florida city. Anyone targeting Bush would know right where to find him, and a commercial airliner would do the job nicely.

Morell had been in the backseat of a van in the president’s motorcade when the first plane hit. They were racing down Gulf of Mexico Drive on Longboat Key when Ari Fleischer, Bush’s press secretary, took a call and then turned to him.

“Michael, do you know anything about a plane hitting the World Trade Center?”

As the in-house intelligence officer, Morell was the man they looked to for the scoop when something startling happened. The plane had hit while they were en route, so he had heard nothing. He was thinking it was probably a small plane that had gotten disoriented in bad weather, something like that, but he called headquarters in Langley, Virginia. The CIA operations center told him that a crash had occurred, the building was the North Tower, and that it wasn’t a small plane but a commercial jet.

The veteran CIA analyst had been up before dawn that day, as he usually was, and had spent some time alone in his hotel room prepping for his regular morning session with the president. Each day at eight o’clock, Morell delivered the President’s Daily Briefing (PDB), a summary of the most current intelligence reports from around the world. He had flown south on Air Force One the previous afternoon, the start of a weeklong cross-country trip to promote Bush’s education initiatives. They had stopped first in Jacksonville, for a round-table discussion, and then driven down to Sarasota, where they had spent the night at the Colony Beach and Tennis Resort, on the barrier island that parallels the city shoreline.

Morell’s presence had nothing to do with the week’s education theme. Like the military officer who carried the president’s “football”—the coding device needed to authorize a nuclear attack—the CIA briefer went wherever Bush went. America had not been directly attacked in any significant way since Pearl Harbor, so the morning briefing usually concerned things more abstract: “national security concerns” was more like it. There were always terror threats, but there had been nothing in the brief that morning about anything specific or imminent.

Bush was not given to poring over written reports. He preferred for Morell to “tee up” highlights in the morning briefing, and would then read the most pertinent parts and ask questions. For Morell this made the morning half hour something of a daily command performance. The president enjoyed it. He would later call it “one of the most fascinating parts of my day.” It was a heady role, albeit a virtually invisible one. Morell is a slight, precise man with glasses and neatly combed sandy brown hair, a man who seems ordinary by design. His suit is often rumpled and he moves in a distinctly civilian, loose-limbed slouch; he is the kind of man who tends to fold up on a chair, all knees and elbows. That and his indoor pallor made him look almost frail alongside the president’s robust security detail and phalanx of ruddy military advisers. In conversation, Morell was intense. He spoke with a crisp Ohio accent, and bore down on ideas bodily, frowning, chin first. For most of his career at the spy agency he had been an Asian specialist.

By the time the president saw him that morning, Bush had already taken a few minutes to read from his Bible, had jogged in the darkness around the Colony golf course, and had dressed and eaten his breakfast. That day’s briefing had mostly concerned China. The briefing is still classified, but months earlier a U.S. Navy EP-3, a propeller-driven intelligence-gathering aircraft, had collided with a Chinese jet fighter off the island of Hainan, killing the fighter pilot and triggering a small international crisis, the first of the Bush presidency. Morell also had fresh intel from Russia, again still classified, but fallout there from the then recent Robert Hanssen spy scandal had prompted both countries to expel some of each other’s diplomats. Morell then presented new information about the ongoing Palestinian uprising, an increasingly violent affair at the center of the world’s news. One item on the agenda prompted the president to call his national security adviser, Condoleezza Rice, who had stayed behind at the White House, but in later years no one would remember what the call was about. In light of what was coming—all four of the doomed commercial airliners were already in the air—the items on that day’s agenda would soon seem small.

When the briefing was done, Bush left for his scheduled visit to Emma E. Booker Elementary School, where at nine a.m. he was supposed to visit a second grade classroom before an array of television cameras and reporters. They were at the school when news of the second plane came. Morell was waiting with the rest of the president’s staff in a classroom next door. It had a TV set, which was soon showing video of the crash into the South Tower. Both towers were now aflame.

Andrew Card, Bush’s chief of staff, went next door to whisper the news to the president, who was seated in a chair before the classroom, listening to the students read a book about a pet goat.

“A second plane hit the second tower,” said Card. “America is under attack.”

Cameras caught the stunned look on the president’s face. Some would later ridicule him for it, but what is the correct facial expression for news like that? Bush resolved to stay calm. He remained before the class until the story was finished, but his demeanor had dramatically changed. He had been cheerful, enjoying the children’s performance. Now he was grim, his mind clearly elsewhere. When the story was done he complimented the class and then walked briskly into the adjacent classroom. On the TV was video of United Airlines Flight 175 plowing straight into the South Tower in slow motion and erupting into a fireball. Fleischer consulted with the president, who hastily scribbled remarks in longhand before walking back into the crowded classroom to face the cameras and reporters again.

“Ladies and gentlemen, this is a difficult moment for America,” he began.

Planes were falling from the sky, suicide hijackers guiding them into the nation’s iconic public buildings, incinerating themselves and the planes’ passengers and killing thousands. And no one knew how many airplanes there were.

Morell thought they ought to move Bush immediately. He started toward a Secret Service agent, but saw that the protection detail was ahead of him. They pointed him out of the building toward the motorcade. When the president’s short statement was finished they were off at once to the airport.

Bad news kept on coming. A third plane, American Airlines Flight 77, hit the Pentagon while they were still speeding north on Route 41. Suddenly every tall building, every monument, every American landmark seemed in jeopardy. Where would the next one hit? There was nothing fanciful about the breadth of alarm in those first hours. But along with the fear, the attacks provoked something primal and self-protective. Just seventy-one minutes after the North Tower was hit, hundreds of miles west of New York City and high over Pennsylvania, the passengers aboard United Airlines Flight 93 hastily organized and attacked the men who had hijacked their plane. It crashed in a field just east of Pittsburgh, in Shanksville, Pennsylvania.

The reaction was sudden and national. The military scrambled fighters and secured its bases. Airports were closed, streets blocked, buildings vacated.

In Chicago, when Obama realized that no one was going back into the Thompson Center anytime soon he walked to his car and made the short drive to his law office. The firm of Davis, Miner, Barnhill, and Galland was housed in a brick town house. They had a small conference room in the basement with a TV where the office staff gathered to watch the unfolding tragedy. Along with millions around the world, they saw men and women stranded on the upper floors of the Twin Towers, still alive, crowding at windowsills with flames behind them, waving desperately for help that could not reach them, trying to figure out what to do, some of them jumping to their deaths. Obama watched with the others as the towers fell, imagining the thousands trapped inside. They saw the smoke and flames rising from a demolished wall of the Pentagon.

In San Diego, Bill McRaven watched from a hospital bed in his home, where it was still very early in the morning. Even flat on his back, the Navy SEAL captain had a distinct military bearing. His tall body was lean and muscular. His buzz cut drew defiant attention to his jug ears, and the upper and lower halves of his face were slightly askew, which set his long jaw at a slight jutting angle that asserted resolve. Lately, Captain McRaven hadn’t been doing much of anything beyond easing himself from hospital bed to wheelchair and back again. It was a humbling debility for someone so physical. He had been a track star at his high school in San Antonio, Texas, and had then joined the military. Like anyone in an elite special ops unit, he had spent his life pushing himself mentally and physically… which catches up to most people. Two months earlier he’d had a terrifying parachute accident, free-falling 10,000 feet before colliding with the opened chute of another jumper. Violently spinning and only half-conscious, he had managed to pull his rip cord, saving his life, but with one leg tangled in the chute’s cords and the other in its risers, the force of the opening chute had nearly torn him in two, cracking his pelvis, breaking his back, and tearing away muscle from his stomach wall. There weren’t going to be any daring missions in his near future, and even if he managed to rehab out of the chair he would always be held together by plates and pins.

He’d escaped the hospital by having his bed moved to his home, so that’s where he watched the attacks unfold that morning. He wasn’t bitter. McRaven accepted the rough sorting of his profession. He figured that if he’d actually been good enough to free-fall with a SEAL team into combat, he would never have had the accident. He had been dealt out. He wasn’t concerned about losing the chance to advance in rank. If he had been ambitious for rank, he would never have joined a SEAL team. It was the same in the army; special ops were a path to small-team action, not command, which traditionally involved assuming responsibility for more and more men. The regular force saw the “irregulars,” the special ops teams, as… well, irregular. You went that direction to jump out of airplanes and blow things up and maybe get to test yourself on a real mission even when the nation wasn’t officially at war. He was forty-five years old and had served most recently as commodore of the Naval Special Warfare Group in Coronado, which he figured was the best job he would ever have. What he was going to miss was the action.

McRaven had fought in the Persian Gulf War, and had trained for daring missions his entire adult life. There was no way to know exactly how the United States would respond to these attacks, but it was clear that the country was at war and the war was going to pass him by.

Whoever did this, it was not likely to be a nation-state. It was probably a small group of dedicated fanatics working out of a variety of places that were hard to find and hard to reach. War always poses new challenges. A nation, stirred to action by a novel threat, has to feel its way in, has to invent the strategy and tactics that will prevail. It would take time—in this case most of a decade—but McRaven was uniquely positioned to see where it would end. He had made a study of Special Operations. He was already convinced—the first inklings were beginning to appear on TV—that this had been the work of a small terrorist group that called itself al Qaeda. Men like McRaven had heard a lot more about al Qaeda than most of the country. If not that group, then one like it. How would you fight a stealthy, stateless organization that plotted sneak attacks? You fought it with intelligence and with highly trained special units like his SEALs, men who could strike with speed and precision anywhere in the world. He could see it clearly. His squadron would be going to war without him.

But better than most, he also knew this war was going to take time. With time he would heal. With time there might just be a way for him to work himself back into it.

In Washington, Michèle Flournoy saw the smoke rising from the Pentagon across the Potomac River. She had a lot of friends who worked there.

A Harvard- and Oxford-educated scholar, she was, at forty, an influential thinker in defense circles, and one of the few women in Washington who had made national security her career. Everyone who knew her knew that it was only a matter of time before she would assume another top-level position at the Pentagon, but for now, as with many who owed their government jobs to the ascendance of one political party or the other, her background as a senior Pentagon planner during the Clinton administration meant that she was one of many policy experts who were effectively in exile during the first White House term of a Republican administration.

Flournoy was known for advocating an internationalist approach to national defense, one based more on partnerships and pragmatism than ideology. President Bush had filled many of the defense-related posts in his administration with those more inclined to use American military power unilaterally, to seek international partners but not to be bound by them. With the nation at peace, these philosophical differences were primarily of interest to subject matter experts and played out in forums related to military planning and development. Earlier that morning Flournoy had been interviewed on National Public Radio about some of the initiatives planned by Defense Secretary Donald Rumsfeld. She was working for the Center for Strategic and International Studies (CSIS), a bipartisan think tank, and was a professor at the National Defense University, helping the Pentagon prepare its Quadrennial Defense Review, a broad strategic plan for the massive department that afforded the most practical outline for national defense priorities. When the planes started to hit, she was attending a defense forecasts international briefing in a building across the street from the White House.

All of the buildings in the vicinity were evacuated. As she stood on Pennsylvania Avenue eyeing the ominous smoke column from across the river, she knew whatever they had been discussing at that briefing was suddenly moot, as if someone had taken an eraser to the whole board. America’s defense priorities were being radically and violently reset.

She walked a few blocks to the CSIS’s offices, called home to check on her children, and then began trying to get through to friends at the Pentagon on the phone, without success. So she took some calls from colleagues and from reporters, including the reporter from NPR she had just spoken with hours earlier. She shared the growing suspicion that the attacks were the work of al Qaeda, but at that point it was just a hypothesis.

Another Democrat in exile, Thomas Donilon, was also in downtown D.C., undergoing his annual physical in a suite on M Street. He was forty-six, an age when years of long hours sitting behind a desk begin to take their toll, especially for a big man like him. A lawyer with a long background in government, he was known for doing the work of three and had the slackening frame to show for it. In a world capital of the work-addicted, he was considered exceptional. Donilon had been the youngest aide on the staff of President Jimmy Carter in 1977 and had served as chief of staff for the State Department during the Clinton administration. He had joined the Clinton campaign in 1992 as a stand-in for President G. H. W. Bush and for Ross Perot in debate preparation. Hours of prep armed him with telling facts and examples. He was tenacious: unfailingly pleasant but tough. He had a way of displaying his teeth as he spoke, top and bottom, so that the words seemed chewed. Clinton liked to spar with him verbally before a big match. Now, less than a year into the new Republican administration, he was getting used to life as an outlier, putting his law degree and experience inside government to work as a lobbyist for Fannie Mae.

When his doctor was finished with him, he drove his car from the garage under the building and into gridlock. Office buildings throughout the District had emptied. It seemed as if the entire government workforce was making its way home. Donilon tried to call his wife, but cell phone service was so overwhelmed that his call could not go through. He turned on the radio and listened in horror as he inched his way northeast toward home. The drive took a long time. When he got there he found that his wife had also come home from work, after picking up their daughter early from her Bethesda preschool. They turned on the TV and watched with the rest of the country.

Michael Vickers was just a few blocks away at his own small think tank offices, the Center for Strategic and Budgetary Assessments. He had founded it after leaving intelligence and military work. Twenty years earlier, as a brainy CIA officer, he had put together the clandestine U.S. mission to help a loosely connected group of tribal leaders and Islamist extremists fight the Soviet Union in Afghanistan, an effort that was considered the largest covert mission in the intelligence agency’s history. The former army special forces officer was legendary in his own world. He was an expert in the Near East, had extensive contacts in that region, and with a career that had straddled intelligence and special ops would prove to be uniquely credentialed for this new war. The next day he would be back at work at the Pentagon as a consultant, summoned by Rumsfeld to help figure out how the United States should respond.

In Bosnia, Brigadier General David Petraeus was at a Nordic-Polish brigade headquarters in the early evening when the news came. A small and wiry man who walked with a slight stoop from his own jump accident years earlier, he sat with a group of international officers watching as the towers collapsed and realized that his mission, and that of every American soldier, was about to change. His suspicions immediately fell to al Qaeda and its founder, a man named Osama bin Laden.

This was no wild guess. Petraeus had been executive officer for the Joint Chiefs of Staff at the Pentagon from 1997–1999, during the period when the Clinton administration frequently debated whether and how to go after the radical Islamist leader. The decisions then had been to launch cruise missiles at al Qaeda targets in the Sudan and Afghanistan, a noisy gesture that hadn’t accomplished much. Bin Laden was slippery. The response now would be a lot bigger—world changing. One of Petraeus’s jobs in Bosnia was commanding a clandestine joint task force, one made up of elite representatives from all the service branches, that had been finding and targeting fugitive Serbian and Croatian war criminals, gathering intelligence, and then swooping in on targets swiftly, often from helicopters at night.

Before he left to fly back to his own headquarters, Petraeus was already thinking about adapting his mission.

In New York, graduate student Ben Rhodes saw the tragedy unfold from Brooklyn. He was working toward a master’s degree in creative writing at NYU but he also dabbled in hometown politics and, that day, had been pressed into service handing out flyers for City Council candidate Diana Reyna—it was an election day in New York. Rhodes had been pushed into political work after confronting borderline socialists at his upper west side prep school and then Texas-style Republicans at Rice University. He feared doing nothing would concede the field to dogmatism. So now he was on the Brooklyn Heights waterfront handing out flyers.

The flames and smoke rising from the North Tower were shocking enough. Rhodes assumed there had been a bad accident. Seventeen minutes later, across the East River he saw a bright flash high on the South Tower, and then both were aflame high up, sending two great black plumes across the Manhattan skyline. He couldn’t believe his eyes. The radio of a cop standing near him squawked with a call for all hands to respond, and the air erupted with sirens. Rhodes turned to see the Brooklyn-Queens Expressway below him filled with flashing ambulances and police cars racing north toward the Brooklyn Bridge and across to Manhattan.

The flames and the smoke trails did not diminish. The magnitude of the event was hard to comprehend. He was still watching when the South Tower fell. No sound reached him across the river. No rumble or crash. The skyscraper just abruptly pancaked down, folding in on itself as if it were something it had been designed to do, vanishing into a great white billowing cloud of debris.

He started walking. It seemed clear that the North Tower was also doomed, and he was not eager to see it. The towers had been landmarks of his childhood in New York. There was nothing in his twenty-three-year-old worldview to accommodate what he had just seen. Rhodes admired Ernest Hemingway—he had carried a paperback copy of The Sun Also Rises in his back pocket for years as an undergrad. At his core, Hemingway believed in facing hard truths head on. Rhodes the would-be novelist walked away from fiction that day, too. Whatever this was he had just seen, it was a thing that needed to be met head on. Like many Americans who witnessed those events, his life would never be the same.

President Bush was airborne when the towers fell. He and his inner circle watched from the staff room at the front of Air Force One, where they could pick up local TV feeds from below. The signals faded in and out. It alarmed Bush that the plane had no satellite TV feed—something he would correct. One commentator said that responsibility for the attacks had been claimed by the Democratic Front for the Liberation of Palestine.

This made no sense to Morell. That organization was an old splinter group of the Palestine Liberation Organization and all but defunct.

“What do you know about this group?” Bush asked him.

“They don’t have the capacity to carry out an attack like this,” Morell answered.

Within minutes the report was retracted.

The transition to war footing was striking. When the motorcade had reached the tarmac at Sarasota Bradenton International Airport, Air Force One had been ringed with Secret Service armed with automatic rifles. No one had seen an attack like this before, so no one knew what to expect next, who was behind it, or how extensive it would prove to be. Everything and everyone was under suspicion. Agents checked every bag before the president’s traveling party climbed the stairs to the plane, including Card’s and Morell’s, including even those of the military officer carrying the nuclear codes.

As the CIA man stepped on the plane, he had asked one of the agents, “Where are we going?”

“We’re just going to be flying around,” he said.

With the sky raining planes, perhaps the safest place for the president would just be… up.

They flew to Barksdale Air Force Base in Louisiana, to refuel and take on supplies. The taxiway was lined with bombers. Reports of further attacks kept coming in: bombs, more aircraft-turned-missiles, a threat on Air Force One, a report of an attack aimed at Bush’s ranch in Crawford, Texas. All would prove false, but in light of how audacious and terrible the known attacks were, every new alarm sounded plausible.

When the president got off the plane to tape a message to the American people, Morell stayed in his seat with most of the staff. The plane’s crew hastily loaded water and food; no one was certain how long the president would continue flying around. When a military aide came down the aisle with a flight manifest, selectively ordering people off, the CIA man asked what was going on.

“We’re having a bunch of people deplane here,” he said.

“What about me?” Morell inquired.

“Andy Card says you stay.”

They took off with the load lightened, bound for a Strategic Air Command base in Omaha, Nebraska. When they were back in the air, Morell was summoned once more to Bush’s cabin.

“Who do you think did this?” the president asked him.

Morell had been on the phone to Langley, but so far no one had been able to give him a definite answer.

“There are two terror states capable, Iran and Iraq,” Morell told the president, “but both have everything to lose and nothing to gain. If I had to guess I’d put a lot of money on the table that it was al Qaeda.”

“So, when will we know?” Bush asked.

Morell couldn’t say. He explained how long it had taken the agency to affix blame with certainty in earlier attacks—the Khobar Towers bombing in 1996 in Saudi Arabia, the U.S. embassy bombings in Tanzania and Kenya in 1998, the bombing of the USS Cole in waters off Yemen in 2000. In the first case it had taken ten days; in the latter ones, a few months.

“We could know it soon, or it could take a while,” he said.

In fact, the news came fast. An analyst at Langley had checked the flight manifests of the doomed aircrafts and linked some of the hijackers directly to al Qaeda. The information had been known for about an hour, but it had not been passed to Morell. Instead, Bush got the news by videophone from CIA Director George Tenet after they had landed in Omaha. The president at that point overruled his own security team, directing them to fly him back to Washington. He was going to address the nation that night, and he wanted to do it from the White House.

On the way back to Washington, Morell briefed Bush again, this time on a foreign intelligence report that there were sleeper cells in the United States prepared to launch a second wave of attacks. One of Morell’s briefings had warned Bush in August about al Qaeda’s desire to attack, but it had been very low key. No special sense of urgency was felt or had been conveyed, despite the alarming title of the actual report: “Bin Laden Determined to Strike in the U.S.” Certainly nothing on the scale of what had just happened. With much of the workforce vacationing, Morell had often scrambled for material to present to the president in August. He called them “summer doldrums pieces.” They tended to be broadly strategic, discussions of potential threats with more of a shelf life than most items on the morning agenda, looming problems about which the agency was concerned, but with few details. Bin Laden had been talking about doing something big in the United States, something he said that his followers would “rejoice about,” but this was from a man who had been making such threats for years. The report had noted that the FBI had “seventy full field investigations” under way on bin Laden–related threats. The thrust of the report was that al Qaeda was planning something and that the U.S. government had no idea what, but was nevertheless doing all it could to prevent it.

Air Force One descended to Andrews Air Force Base at dusk. Many of the people aboard were dozing, having worked a long and difficult day already and knowing that there was a long night ahead. Morell roused himself to look out the window. Two F-16s had maneuvered to escort them down, flying in precise formation off each wingtip so close that on his side he could see the pilot’s face inside the cockpit. In the distance he could see smoke still rising from the Pentagon.

He was at home later that night to watch the president address the nation on TV. Before Morell went to bed, he checked in on his children, sleeping in piles of stuffed animals. He thought: The world they live in has completely changed, and they have no idea.

That night, President Bush spoke from the Oval Office.

“Today our fellow citizens, our way of life, our very freedom, came under attack in a series of deliberate and deadly terrorist acts,” he said. He described the events of the day in detail and lauded those who had responded, at great peril, to the emergencies. He vowed “to find those responsible and bring them to justice.”

The man ultimately responsible, Osama bin Laden, had not been well known outside national security circles prior to that day, but he would soon be the most famous terrorist in the world. In the coming weeks and months he would acknowledge responsibility for the attacks, praise the murderous hijackers as martyrs to his cause, and be caught on videotape chuckling with delight and praising Allah for their success.

“There is America, hit by God in one of its softest spots,” he would say in a videotape released a few weeks later, wearing a camouflage coat, seated alongside the AK-47 he still carried from his days of jihad against the Soviet Union, his long beard showing streaks of gray. “Its great buildings were destroyed, thank God for that. There is America, full of fear from its north to its south, from its west to its east. Thank God for that. What America tastes now is something insignificant compared to what we have tasted for scores of years. Our Nation [he meant Muslims everywhere] has tasted this humiliation and this degradation for more than eighty years [since the demise of the Ottoman Empire during World War I].”

From 9/11 onward, every day that bin Laden eluded America’s grasp was a victory for him. It would be hard to overstate the significance of that. No matter what else the country did to avenge 9/11, no matter how many regimes it overturned, no matter how much it hammered and crippled al Qaeda, every day that man remained at large was an affront. It meant he had done this and gotten away with it, and might well do something like it again.

The two men who would lead the United States in the next decade of warfare had markedly different immediate responses to the attacks. Bush would record his feelings in his book Decision Points. Obama would describe his in speeches and writings in coming years, and he spoke to me about it in the Oval Office.

Bush felt outrage and an urgent desire for revenge. “Someone had dared attack America,” he wrote. “They were going to pay.”

When they had landed at Barksdale Air Force Base that day, the row upon row of parked bombers had reminded Bush of the frightening power at his command. Another man witnessing this display might have reflected on the pointlessness of a Cold War–era arsenal against a stateless enemy with no fixed address, but Bush would later write, “I knew it was only a matter of time before I put that power to use against whoever ordered this attack.”

In his remarks on the night of the attacks he expanded the range of this anticipated retribution: “We will make no distinction between those who committed these acts and those who harbor them.” The president’s eagerness to hit back would continue to pick up speed. It would result in the mobilization of vast armies, the invasion and occupation of two nations, and the launching of smaller military and intelligence missions all over the globe. These missions would consume the next seven and a half years of Bush’s presidency, kill and maim untold thousands, and do more than anything else to shape America’s first decade of the twenty-first century. The war in Afghanistan, the first country attacked, would prove to be the longest in American history. In Iraq, an even bloodier and costlier war would be launched in the mistaken belief that dictator Saddam Hussein bore some tangential responsibility for the attacks and was harboring weapons that could do worse. However misguided much of this would prove to be, Bush’s response accurately reflected the public mood, and satisfied, to some extent, the nation’s need to flex its muscles and lash back at its enemies.

If Bush’s response on 9/11 was to start looking for somebody to bomb, Barack Obama sounded ready to launch some kind of global antipoverty campaign.

Few people were all that interested in the thoughts of the Illinois state senator, but in the days after the attacks his local newspaper, the Hyde Park Herald, solicited his reaction along with that of other local representatives. Obama gave an answer you might expect from a former community organizer with a distinctly international background—his father was Kenyan, and Obama had spent the early years of his childhood living with his mother in Indonesia (he could still speak some Bahasa Indonesia, a language he learned as a child). At Columbia University, living in uptown Manhattan, he had devoted much of his studies to international relations, and he had traveled widely. Certainly more so than any previous president, Obama had grown up globally, a fact that, along with his mixed race and African name, would fuel stubborn suspicions that he was not authentically American. He had firsthand experience with the resentment and anger directed at the United States by many of those living in less fortunate parts of the world, as well as by many blacks growing up in this country. Anti-Americanism was not just an abstraction for him. He had consciously wrestled throughout his life with his own multicultural, multiracial identity, a process he had described movingly in his 1995 memoir, Dreams from My Father. In his response for the Hyde Park Herald, he called for an examination of the root causes of terrorism. “It grows from a climate of poverty and ignorance, helplessness and despair,” he said. He called for America “to devote far more attention to the monumental task of raising the hopes and prospects of embittered children across the globe—children not just in the Middle East, but also in Africa, Asia, Latin America, Eastern Europe, and within our own shores.” It read like left-wing boilerplate and, right or wrong, was clearly out of step with the nation’s anger.

In fairness, the might of America’s armed forces was not yet his to command, and he was not yet responsible for protecting the nation. Nor were his political instincts that good. Obama had a hard time fitting in politically anywhere. In that run for Congress, he was trounced by former sixties activist Bobby Rush, who had cofounded the Black Panther party in Chicago and had once served six months in prison on a firearms charge. Rush’s First Congressional District was one of the few in America where a résumé like his would lead to Congress. It was home to Louis Farrakhan’s Nation of Islam. Obama’s mixed race and international background, along with his Harvard credentials, had worked against him. In the coming years, his message would broaden with his horizons. He had already begun aggressively laying the foundation for his next campaign, a successful effort to unseat Republican Senator Peter Fitzgerald in 2005. But for the moment his response to 9/11 was strictly mundane.

It was from a template that went back to Vietnam. Most liberal Democrats, and many black Americans, had never gotten over that conflict. A quarter century later they still tended to be antiwar and even antimilitary—another of Rush’s curious countercredentials was that he had gone AWOL from the army. But the broad political pattern set in the 1960s and early 1970s—hawkish Republicans vs. dovish Democrats—had begun to show cracks. The old hawk vs. dove dynamic had grown a lot more complex, with liberals pushing for humanitarian interventions in Somalia, Bosnia, and elsewhere over the objections of conservatives, who inveighed against the folly of “nation building,” and “becoming the world’s policeman,” and cooperating with the UN.

Obama is a cautious man, and in the days after the attacks his caution showed. He seemed more interested than provoked. He said he hoped America would “draw some measure of wisdom from this tragedy.” He sounded more inclined to study the attack than to avenge it. Here was a man whose blood had a higher boiling point than most. He saw himself as someone skilled at navigating between implacable extremes, be they cultural or, as with his work with the Harvard Law Review, intellectual. But in this instance, the forces he imagined had shaped the 9/11 attackers, ignorance and poverty, did not apply. The suicidal killers would turn out to be neither embittered sons of poverty nor especially hopeless or ignorant. Most were well-to-do young Saudis whose families had shipped them overseas for expensive college educations. They were religious fanatics, led by a man who had inherited a fortune. Their grievances were not economic—they were political and religious.

Obama did call for some martial response, but even in that he was careful. “We must be resolute in identifying the perpetrators of these heinous acts and dismantling their organizations of destruction,” he said. Not “find them and arrest or kill them,” but dismantle their organizations. If Bush’s response to the attacks started big and would keep getting bigger, his eventual successor’s response was at the opposite end of the spectrum. Any thoughts about war for Obama were deeply couched in restraint. He would eventually wage war fiercely, but the restraint would remain. He was not a pacifist. He saw violence as a necessary resort, albeit a last one. But as long as he was not bearing the responsibility of defending the nation, he could afford to let the shocking events of the day sink in more slowly.

The events were unprecedented. America has had its share of bloodshed, invasion, and surprise attack. Pearl Harbor was a living memory for millions. But because of television, nothing in American history compared with the impact of 9/11. Pearl Harbor was over two thousand miles from the mainland, at a time when the Hawaiian islands were just an American territory. Reports of the Japanese attack arrived via radio and newspaper stories. The attacks on 9/11 happened on live TV and were broadcast worldwide, the key moments replayed in slow motion and in a constant loop. There was nothing indirect about this. Here was heedless slaughter of fellow citizens right before our eyes.

The debates over conflicts in Obama’s lifetime—Panama, El Salvador, Kuwait, Somalia, Rwanda, Bosnia, etc.—had all involved abstract questions about the use of American power. What was the country’s moral obligation? How broadly should “national interest” be defined? What were the costs of intervention? Would it make things better or worse? How would the rest of the world perceive the decision? There was nothing abstract about 9/11.

Some persistent critics of the United States would argue that the country had brought this on itself. They would blame, among other things, self-serving Middle East policies, attitudes of cultural supremacy, and a steadfast disregard for growing global disparities in wealth and opportunity. Obama’s own statements hinted at this. But it was apparent to most that the attacks were rooted in something darker. Washington’s global strategies, intrigues, and alliances stirred anger in many parts of the world, particularly the Middle East. Anti-Americanism was real and dangerous. But this… this went to some deep well of hatred. The death of innocents has always been a tragic consequence of war, but this was random murder as strategy. It was something new, or, perhaps, something very old.

Obama sat up late on the night of 9/11 watching TV while he cared for infant Sasha, changing her and then giving her a bottle. By then the links with al Qaeda were being widely reported, and screens flashed pictures of bin Laden, a tall, thin, lordly man with a prophet’s beard and flowing robes. His picture conjured up wrathful images of the fanatical abolitionist John Brown, or even Jehovah. Obama already knew more about this Saudi Arabian renegade and his extremist movement than did most Americans. The explosions at U.S. embassies in Kenya and Tanzania in 1998 had killed 223 people, mostly Africans. Thousands more had been wounded. Obama had family in Kenya. He had visited that Nairobi embassy. His tendency to search for answers through mutual understanding would be sorely tested here.

It would end up mattering a great deal how the events of this day affected Barack Obama. Few of us are asked to make life and death decisions, or to order someone killed. It is doubtful that Obama, on that night, imagined that he ever would. His personal and intellectual inclination was to bridge the gaps between people, to empathize. He tended to see conflict as something that arose exclusively out of injustice and misunderstanding. He was the son of a Luo tribesman from Kenya and a white girl from Kansas. He was different wherever he went, as a boy making the transition to life and school in Jakarta, as a young interracial man with black skin in a primarily white world. Even internally, negotiating differences was his life story. As he would tell biographer David Maraniss years later, “The only way my life makes sense is if, regardless of culture, race, religion, tribe, there is this commonality, precepts that are universal. And that we can reach out beyond our differences. If that is not the case, then it is pretty hard for me to make sense of my life. So that’s the core of who I am.” Empathy was his milieu. It’s a generous worldview, and often the correct one.

But on September 11 he confronted something that challenged that hopeful insight. Search as he might for some logic to justify or mitigate these attacks, no reach of empathy or reason got him there. Bin Laden’s hateful beliefs could not be reconciled. Despite the soft tone of his remarks to the Hyde Park newspaper, Obama also spoke of “a fundamental absence of empathy on the part of the attackers: an inability to imagine, or connect with, the humanity and suffering of others.”

There is little evidence that George W. Bush was given to this sort of reflection, at least not openly, about himself or his responsibility. He had been born into a family that wielded power as if it were part of its birthright, and when the attacks came he was more than ready to play his role. Obama came from an opposite place. His roots were among the powerless. But even in his wide experience there was no way to comprehend Osama bin Laden.

Four years after the attacks, after his election to the U.S. Senate sparked a wave of electoral enthusiasm that would eventually carry him to the White House, Obama wrote a new prologue to his memoir. In it, he returned briefly to 9/11: “It’s beyond my skill as a writer to capture that day and the days that would follow. The planes like specters vanishing into steel and glass, the slow-motion cascade of towers crumbling into themselves. The ash-covered figures wandering the streets. The anguish and fear. Nor do I pretend to understand the stark nihilism that drove terrorists that day and drives their brethren still. My powers of empathy, my ability to reach into another’s heart cannot penetrate the blank stares of those who would murder innocents with abstract, serene satisfaction.”

He noted that the murderous swath of al Qaeda in the previous decade hewed oddly close to his own life path—Nairobi, Bali, Manhattan. He spoke more harshly of the attackers than he had years earlier. He condemned anyone “who would seek under whatever flag or slogan or sacred text, a certainty and simplification that justifies cruelty toward those not like us.”

Obama had spent a lifetime, no matter where he looked, being not like others. The attacks had crystallized something for him.

When Sasha emptied her bottle that night in 2001 he lifted her to his shoulder and patted her back gently. The terrible images of the day replayed before him on the screen. He wondered what the future would hold for her and her older sister Malia. He felt the attacks personally, as a civilized man, as an American, and as a father. He was working his way toward a personal definition of evil.

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