FRUSTRATION

To know oneself is, above all, to know what one lacks. It is to measure oneself against Truth, and not the other way around.

—Flannery O’Connor

Country Roads

Too long a sacrifice can make a stone of the heart.

—William Butler Yeats

“We’re going to put a lot of coal miners and coal companies out of business.” Stripped of their context, my words sounded heartless. Republican operatives made sure the clip was replayed virtually nonstop on Facebook feeds, local radio and television coverage, and campaign ads across Appalachia for months.

I made this unfortunate comment about coal miners at a town hall in Columbus just two days before the Ohio primary. You say millions of words in a campaign and you do your best to be clear and accurate. Sometimes it just comes out wrong. It wasn’t the first time that happened during the 2016 election, and it wouldn’t be the last. But it is the one I regret most. The point I had wanted to make was the exact opposite of how it came out.

The context is important. The moderator asked how I would win support from working-class whites who normally vote Republican. Good question! I had a lot to say about that. I was looking right at my friend, Congressman Tim Ryan, who represents communities in southeastern Ohio suffering from job losses in coal mines and steel plants. I wanted to speak to their concerns and share my ideas for bringing new opportunities to the region. Unfortunately, a few of my words came out in the worst possible way:

Instead of dividing people the way Donald Trump does, let’s reunite around policies that will bring jobs and opportunities to all these underserved poor communities. So, for example, I’m the only candidate who has a policy about how to bring economic opportunity using clean renewable energy as the key into Coal Country. Because we’re going to put a lot of coal miners and coal companies out of business, right Tim? And we’re going to make it clear that we don’t want to forget those people. Those people labored in those mines for generations, losing their health, often losing their lives to turn on our lights and power our factories. Now we’ve got to move away from coal and all the other fossil fuels, but I don’t want to move away from the people who did the best they could to produce the energy that we relied on.

If you listened to the full answer and not just that one garbled sentence pulled out of it, my meaning comes through reasonably well. Coal employment had been going down in Appalachia for decades, stemming from changes in mining technology, competition from lower-sulfur Wyoming coal, and cheaper and cleaner natural gas and renewable energy, and a drop in the global demand for coal. I was intensely concerned about the impact on families and communities that had depended on coal jobs for generations. That’s why I had proposed a comprehensive $30 billion plan to help revitalize and diversify the region’s economy. But most people never heard that. They heard a snippet that gave the impression that I was looking forward to hurting miners and their families.

If you were already primed to believe the worst about me, here was confirmation.

I felt absolutely sick about the whole thing. I clarified and apologized and pointed to my detailed plan to invest in coal communities. But the damage was done.

For many people, coal miners were symbols of something larger: a vision of a hardworking, God-fearing, flag-waving, blue-collar white America that felt like it was slipping away. If I didn’t respect coal miners, the implication was that I didn’t respect working-class people generally or at least not working-class white men in small towns and red states. And with the clip of my comments playing on a loop on Fox News, there was basically nothing I could say to make people think otherwise.

The backlash was infuriating for many reasons. For one, there was the double standard. Donald Trump hardly went a single day on the campaign trail without saying something offensive or garbling a thought. He received criticism, but it rarely stuck (with a couple of big exceptions). Many in the press and political chattering class marveled at how Teflon-coated Trump seemed to be, ignoring their own role in making him so. I got none of this leeway. Even the smallest slipup was turned into a major event. Yet at the same time, I was routinely criticized for being too cautious and careful with my words. It was an unwinnable dynamic.

But the coal-mining gaffe felt terrible in ways that went beyond my normal frustrations over double standards. This wasn’t some dumb comment about an unimportant issue. I genuinely cared a lot about struggling working-class families in fading small towns. I cared a lot about coal communities in particular. Not for political reasons—I knew I wasn’t going to win a lot of votes in places like West Virginia—but for personal ones.

I lived in Arkansas for years and fell in love with Ozark mountain towns a lot like those across Appalachia. In fact, coal had been mined in Arkansas for decades, and Bill and I knew retired miners suffering from black lung disease. As an attorney, he had represented more than a hundred of them, trying to help them get the benefits they deserved. When I got to the Senate, I worked with Senator Robert Byrd of West Virginia to do what I could to support legislation to protect the safety and pensions of coal miners.

I also represented once-prosperous industrial cities in upstate New York where factories had closed and jobs dried up, just like in southeastern Ohio and western Pennsylvania. I respected the defiant pride that so many who lived there felt for their hometowns and understood the mistrust they felt toward outsiders swooping in with grand pronouncements about their lives and futures. I found that by listening, building coalitions, and helping people to help themselves, we could start turning things around and create new opportunities for businesses and jobs. I worked with eBay to help small businesses in rural upstate communities get online and reach new customers. My office connected chefs and restaurant owners from Manhattan with farmers and winemakers in the Hudson Valley and the Finger Lakes in an effort to expand sales. And we worked with upstate universities to bring in new research grants that could help them become hubs for job-creating industries such as biotech and clean energy. I loved that work because it produced results and made people’s lives better.

Appearing to dismiss the men and women of Coal Country—or any Americans working hard against the odds to build better lives for themselves and their families—wasn’t something I could just shrug off. This really bothered me, and I wanted badly to do something about it.

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It’s worth pausing for a moment to be clear about the bigger picture. Terms like “working class” and “blue collar” get thrown around a lot and can mean different things to different people. Generally, when academics and political analysts talk about the working class, they mean people without a college degree. But frequently people use the term in a broader way. How much money people make, the kinds of jobs they do, the communities they live in, and a basic sensibility or set of values all get wrapped up together in our image of what it means to be working class. And there’s often a tendency to equate working class with white and rural. How we think and talk about this has big implications for our politics.

I came of age in an era when Republicans won election after election by peeling off formerly Democratic white working-class voters. Bill ran for President in 1992 determined to prove that Democrats could compete in blue-collar suburbs and rural small towns without giving up our values. By focusing on the economy, delivering results, and crafting compromises that defused hot-button issues such as crime and welfare, he became the first Democrat since World War II to win two full terms.

By 2016, the country was more diverse, more urban, and more college-educated, with working-class whites making up a shrinking portion of the electorate. Barack Obama had written a new playbook about how to win the Presidency by mobilizing younger, more diverse voters. My campaign strategy was built on that playbook. But I still wanted to help those small towns that Bill had won twenty-four years before and the Rust Belt communities like those I had represented in the Senate. Even before the campaign began, I was focused on the shocking numbers of poor white women and men who were dying younger than their parents because of smoking, substance abuse, and suicide—what’s been called an epidemic of despair. This decline in life expectancy was unprecedented in the modern history of our country. It’s the kind of thing that happened in Russia after the disintegration of the Soviet Union.

Back in 2013 and 2014, I started talking about McDowell County, West Virginia, where more than one-third of the residents lived in poverty and only half had a high school degree. Jobs were scarce, and drug use was rampant. McDowell County was one of the poorest communities in the country, but lots of other small towns and rural areas were also dealing with stagnant wages and disappearing jobs. Social networks that provided support and structure in previous generations were weaker than ever, with schools failing, labor unions shrinking, jobs leaving, church attendance declining, trust in government falling, and families becoming more fractured. People trying to build a future in these hard-hit communities didn’t face just ceilings on their aspirations. It was as if the floor had collapsed beneath them, too.

What could be done to help? I pointed to an ambitious effort in McDowell County led by the American Federation of Teachers under president Randi Weingarten and nearly a hundred partners from the local community, government, business, labor, nonprofits, and foundations. They recognized that the problems McDowell faced with its schools, jobs, housing, infrastructure, and public health were all connected, so they had to work on all of them at the same time, with new investments, fresh thinking, and lots of hard work. Their public-private partnership, named Reconnecting McDowell, had no guarantee of success, but I thought the effort was exciting. After a few years, it showed real results: the high school graduation rate increased from about 72 percent to nearly 90 percent, while dropout rates and teen pregnancy declined. The schools were wired with broadband, homes were connected with fiber, and every middle school student received a laptop.

But even the best philanthropic effort was unlikely to turn the tide across Appalachia unless it was backed up by strong, effective policies at both the state and federal levels—something that Republicans in Congress and state legislatures never supported.

Appalachian coal mining jobs had been in a long decline, but between 2011 and 2016, the bottom fell out. Nationwide, coal production fell by 27 percent. Nearly sixty thousand coal miners and contractors lost their jobs, 40 percent of them in Kentucky and West Virginia alone. Big coal companies such as Peabody Energy, Arch Coal, and Alpha Natural Resources went bankrupt, threatening the pensions of thousands of retired miners.

This was a crisis that demanded a serious response. There was a tension between the urgent imperative to reduce America’s dependence on fossil fuels, especially coal, that were the main cause of climate change and the need to help the communities whose livelihoods had long depended on producing those fuels. I believed it was possible and imperative to do both. As I would say later in that ill-fated town hall, we had to move away from coal, but we couldn’t move away from the hardworking people who kept America’s lights on and our factories churning for generations.

When I launched my campaign for President in June 2015, I specifically mentioned Coal Country and the need to help distressed communities make the transition to a more sustainable economic future. It was a call I’d repeat in nearly every speech I gave, all over the country.

I also got to work developing the detailed plan to invest $30 billion in revitalizing coal communities that I mentioned earlier. Consulting with national experts and local leaders, my team came up with great ideas for new incentives to attract jobs and industries to Appalachia, improving infrastructure and broadband internet, training programs that would lead to real jobs instead of worthless certificates, and more support for schools and students. We also worked with the United Mine Workers of America union on steps to hold the coal companies accountable and guarantee health care and a secure retirement for miners and their families. I spoke out publicly when the union said it would be helpful, and I exerted pressure behind the scenes when needed. In the end, Peabody Energy, one of the biggest coal companies, agreed to extend benefits for more than twelve thousand retired miners and their families. If I had won the election, I would have used the full power of the federal government to do even more.

No other candidate came close to this level of attention to the real challenges facing coal communities. On the left, Bernie Sanders advocated for leaving all fossil fuels in the ground, including coal. On the right, Donald Trump made promises about reopening mines but offered zero credible ideas for how he’d reverse decades of decline and job loss. So it was frustrating and painful that thanks in large part to my one unfortunate comment and opposition in West Virginia to President Obama’s executive order mandating a reduction in carbon dioxide emissions, both of those candidates were far more popular in the state than I was.

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A few weeks after my “gaffe,” I went to Appalachia to apologize directly to people I had offended. I knew it was unlikely to change the outcome of the upcoming West Virginia primary or the general election in November, but I wanted to show my respect. I wanted to make it clear that I would be a President for all Americans, not just the ones who voted for me.

Prominent Democrats in West Virginia suggested I fly in and out of Charleston and make a speech in front of a friendly audience. My team on the ground liked that—it would take the least amount of time away from my packed campaign schedule and would mean a warmer reception than I was likely to receive in more rural parts of the state. But that wasn’t what I had in mind. I wanted to go deep into the southern coalfields to communities facing the biggest challenges, where Trump was most popular and my coal-miner gaffe was getting the most attention. As one of my advisors put it, that would be like Trump holding a rally in downtown Berkeley, California. That’s pretty much what I was going for.

We designed a trip that would take me from eastern Kentucky to southern West Virginia to southeastern Ohio, concluding with an economic policy speech in Athens, Ohio, with my friend Senator Sherrod Brown, who was also on my list of potential choices for Vice President.

We started in Ashland, Kentucky, where I met with a dozen steelworkers who’d lost their jobs when the factory where they’d worked for decades closed. I also talked with men who worked on the railroads and watched as the decline of coal and steel production led to reductions in rail service, which in turn cost more jobs and further isolated the region.

I had known going into the campaign that many communities still hadn’t recovered from the Great Recession, and a lot of working-class Americans were hurting and frustrated. Unemployment was down and the economy was growing, but most people hadn’t had a raise in fifteen years. The average family income was $4,000 less than when my husband left office in 2001. I knew this backward and forward.

When I got out there and heard the deep despair, those numbers became ever more real. I listened to people talk about how worried they were about their kids’ futures. A lot of men were embarrassed that they depended on disability checks to pay the bills and that the jobs they could find didn’t pay enough to support a real middle-class life. They were furious that after all they’d done to power our economy, fight our wars, and pay their taxes, no one in Washington seemed to care, much less be trying to do anything about it.

Usually when I meet people who are frustrated and angry, my instinctive response is to talk about how we can fix things. That’s why I spent so much time and energy coming up with new policies to create jobs and raise wages. But in 2016 a lot of people didn’t really want to hear about plans and policies. They wanted a candidate to be as angry as they were, and they wanted someone to blame. For too many, it was primarily a resentment election. That didn’t come naturally to me. I get angry about injustice and inequality, abuse of power, lying, and bullying. But I’ve always thought it’s better for leaders to offer solutions instead of just more anger. That’s certainly what I want from my leaders. Unfortunately, when the resentment level is through the roof your answers may never get a hearing from the people you want to help most.

We left Kentucky and crossed into West Virginia. Just as I remembered from 2008, there was very spotty cell phone coverage as we drove into the Mountain State. That drove the traveling team nuts, but I was thinking more about the bigger problem of how the lack of connectivity hamstrung businesses and schools and held back economic development. Nearly 40 percent of people in rural America don’t have access to broadband, and research shows those communities have lower incomes and higher unemployment. That’s a solvable problem, and one I was eager to take on.

I thought back to how much I loved campaigning in West Virginia during the 2008 primary, when I won the state by 40 points. My favorite memory was celebrating Mother’s Day with my mom and daughter in the small town of Grafton, West Virginia, where the holiday was invented a hundred years earlier. It was one of the last Mother’s Days I ever had with my mom, and it was a great one.

We drove into Mingo County, arguably Ground Zero for the coal crisis. In 2011 there had been more than 1,400 miners in the county. By 2016, there were just 438. Our destination was the town of Williamson, home to a promising public-private partnership similar to Reconnecting McDowell that was trying desperately to marshal the resources and the political will needed to expand and diversify the local economy, as well as improve public health.

After about three hours, we arrived at the Williamson Health and Wellness Center. It was drizzling, but outside on the street was a crowd of several hundred angry protestors chanting “We want Trump!” and “Go home Hillary!” Many held up signs about the so-called war on coal. One woman explained to a reporter why she was supporting Trump: “We’re tired of all the darn handouts; nobody takes care of us.” Another had painted her hands red to look like blood and kept yelling about Benghazi. Standing with them was Don Blankenship, the multimillionaire former CEO of a large coal company who was convicted for conspiring to violate mine safety regulations after the Upper Big Branch mine explosion killed twenty-nine workers in 2010. He was due to report to prison just days later, but he made time to come protest me first.

I knew I wouldn’t get a warm welcome in West Virginia. That was the point of my visit, after all. But this level of anger took me aback. This wasn’t just about my comments in one town hall. This was something deeper.

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Since the election, I’ve spent a lot of time thinking about why I failed to connect with more working-class whites. Many commentators talk as if my poor showing with that group was a new problem that stemmed mostly from my own weaknesses and Trump’s unique populist appeal. They point to the white voters who switched from Obama to Trump as evidence. West Virginia, a heavily white working-class state, tells a different story. From Franklin Roosevelt’s election in 1932 to Bill’s reelection in 1996, Democrats won fourteen out of seventeen presidential elections there. Since 2000, however, we’ve lost every time, by increasingly bigger margins. In 2012 Obama lost to Mitt Romney by nearly two to one. It’s hard to look at that trend and conclude that it is all about me or about Trump.

The most prominent explanation, though an insufficient one on its own, is the so-called war on coal. Democrats’ long-standing support for environmental regulations that protect clean air and water and seek to limit carbon emissions has been an easy scapegoat for the misfortunes of the coal industry and the communities that have depended on it. The backlash reached a fevered pitch during the Obama administration, despite strong evidence that government regulation is not the primary cause for the industry’s decline.

The Obama administration was slow to take on this false narrative. When it was getting ready to announce the sweeping new Clean Power Plan, which was seen as the most anti-coal policy yet, I thought the President should consider making the announcement in Coal Country and couple it with a big effort to help miners and their families by attracting new investments and jobs. That might have softened the blow a little.

In the end, President Obama announced the new regulations in the White House alongside his administrator of the U.S. Environmental Protection Agency (EPA). That was seen by many folks in West Virginia as another signal that Democrats didn’t care about them. Once that perception takes hold, it’s hard to dislodge.

That said, Democrats’ problems with white working-class voters started long before Obama and go far beyond coal.

After John Kerry lost to George W. Bush in 2004, the writer Thomas Frank popularized the theory that Republicans persuaded whites in places like West Virginia to vote against their economic interests by appealing to them on cultural issues—in other words, “gays, guns, and God.” There’s definitely merit in that explanation. Remember my earlier description of the man in Arkansas who said Democrats wanted to take his gun and force him to go to a gay wedding?

Then there’s race. For decades, Republicans have used coded racial appeals on issues such as school busing, crime, and welfare. It was no accident that Ronald Reagan launched his general election campaign in 1980 with a speech about “states’ rights” near Philadelphia, Mississippi, where three civil rights workers had been murdered in 1964. In 2005 the chairman of the Republican National Committee formally apologized for what’s been called the southern strategy. But in 2016 it was back with a vengeance. Politics was reduced to its most tribal, “us” versus “them,” and “them” grew into a big list: blacks, Latinos, immigrants, liberals, city dwellers, you name it. Like so many demagogues before him, Trump encouraged a zero-sum view of life where if someone else is gaining, you must be losing. You can hear the resentment in the words of that protestor in Williamson: “We’re tired of all the darn handouts; nobody takes care of us.”

It’s hard to compete against demagoguery when the answers you can offer are all unsatisfying. And years of economic pain provided fertile ground for Republicans’ cultural and racial appeals. Union membership, once a bulwark for Democrats in states like West Virginia, declined. Being part of a union is an important part of someone’s personal identity. It helps shape the way you view the world and think about politics. When that’s gone, it means a lot of people stop identifying primarily as workers—and voting accordingly—and start identifying and voting more as white, male, rural, or all of the above.

Just look at Don Blankenship, the coal boss who joined the protest against me on his way to prison. In recent years, even as the coal industry has struggled and workers have been laid off, top executives like him have pocketed huge pay increases, with compensation rising 60 percent between 2004 and 2016. Blankenship endangered his workers, undermined their union, and polluted their rivers and streams, all while making big profits and contributing millions to Republican candidates. He should have been the least popular man in West Virginia even before he was convicted in the wake of the death of twenty-nine miners. Instead, he was welcomed by the pro-Trump protesters in Williamson. One of them told a reporter that he’d vote for Blankenship for President if he ran. Meanwhile, I pledged to strengthen the laws to protect workers and hold bosses like Blankenship accountable—the fact that he received a jail sentence of just one year was appalling—yet I was the one being protested.

Some on the left, including Bernie Sanders, argue that working-class whites have turned away from Democrats because the party became beholden to Wall Street donors and lost touch with its populist roots. It’s hard to believe that voters who embrace Don Blankenship are looking for progressive economics. After all, by nearly every measure, the Democratic Party has moved to the left over the past fifteen years, not to the right. Mitt Romney was certainly not more populist than Barack Obama when he demolished him in West Virginia. And Republicans are unabashedly allied with powerful corporate interests, including the coal companies trying to take away health care and pensions from retired miners. Yet they keep winning elections. During my visit, the Republican Majority Leader in the U.S. Senate, Mitch McConnell from Kentucky, was blocking West Virginia Senator Joe Manchin’s legislation to protect coal miners’ pensions. Why? Senator Brown said it was “because he doesn’t like the United Mine Workers Union,” which endorsed his Democratic opponent in 2014. Yet there was virtually no anti-Republican backlash, and to date, no political consequences for one of the most callous displays of disregard for the needs of coal miners I can remember.

Now, I’ve met a lot of open-minded, big-hearted men and women who live and work in poor, rural communities. It’s hard to fault them for wanting to shake things up politically after so many years of disappointment. But anger and resentment do run deep. As Appalachian natives such as author J. D. Vance have pointed out, a culture of grievance, victimhood, and scapegoating has taken root as traditional values of self-reliance and hard work have withered. There’s a tendency toward seeing every problem as someone else’s fault, whether it’s Obama, liberal elites in the big cities, undocumented immigrants taking jobs, minorities soaking up government assistance—or me. It’s no accident that this list sounds exactly like Trump’s campaign rhetoric.

But just because a situation can be exploited for political gain doesn’t mean there’s not a problem. The pain—and panic—that many blue-collar whites feel is real. The old world they talk wistfully about, when men were men and jobs were jobs, really is gone.

Don’t underestimate the role of gender in this. In an economy where most women don’t have any choice but to work and few men earn enough to support a family on their own, traditional gender roles get redefined. Under the right circumstances, that can be liberating for women, good for kids, and even good for men, who now have a partner in shouldering the economic burden. But if the changes are caused by the inability of men to make a decent living when they want to work and can’t find a job, the toll on their sense of self-worth can be devastating.

It all adds up to a complex dynamic. There’s both too much change and not enough change, all at the same time.

When people feel left out, left behind, and left without options, the deep void will be filled by anger and resentment or depression and despair about those who supposedly took away their livelihoods or cut in line.

Trump brilliantly tapped into all these feelings, especially with his slogan: Make America Great Again. Along with that were two other powerful messages: “What have you got to lose?” and “She’s been there for thirty years and never did anything.” What he meant was: “You can have the old America back once I vanquish the immigrants, especially Mexicans and Muslims, send the Chinese products back, repeal Obamacare, demolish political correctness, ignore inconvenient facts, and pillory Hillary along with all the other liberal elites. I hate all the same people you do, and, unlike the other Republicans, I’ll do something to make your life better.”

When my husband was a little boy, his uncle Buddy in Hope, Arkansas, liked to say: “Anybody who tries to make you mad and stop you from thinking is not your friend. There’s a lot to be said for thinking.” Like so much wisdom I’ve heard in my life, it’s easier to say than to live by. The far easier choice is to play the pin-the-tail-on-the-donkey blame game—which is what has happened to Democrats in too many places.

One of the most important but least recognized facts in American politics is that Republicans tend to win in places where more people are pessimistic or uncertain about the future, while Democrats tend to win where people are more optimistic. Those sentiments don’t track neatly with the overhyped dichotomy between the coasts and the heartland. There are plenty of thriving communities in both blue and red states that have figured out how to educate their workforces, harness their talents, and participate in the twenty-first-century economy. And some of the most doom-and-gloom Americans are relatively affluent middle-aged and retired whites—the very viewers Fox News prizes—while many poor immigrants, people of color, and young people are burning with energy, ambition, and optimism.

As an example, in 2016 I got whacked in Arkansas as a whole, but I won Pulaski County, home of Little Rock, the state’s vibrant capital city, by 18 points. I lost Pennsylvania, but I won Pittsburgh with 75 percent of the vote. Trump may think of that city as an emblem of the industrial past—he contrasted it with Paris when he pulled out of the global climate agreement in 2017—but the reality is that Pittsburgh has reinvented itself as a hub of clean energy, education, and biomedical research. As I saw when I campaigned there many times, people in Pittsburgh are determined and optimistic about the future.

So I can’t say what was in the hearts and minds of those men and women standing in the rain in Williamson chanting “Go home Hillary!” Did they despise me because they’d heard on Fox that I wanted to put coal miners out of business? Did some think I turned my back on them after they’d voted for me in the Democratic primary in 2008? Did they turn against me because I served as Obama’s Secretary of State and believed climate change was a real threat to our future? Or did their rage flow from deeper tribal politics? All I knew for certain was they were angry, they were loud, and they hated my guts. I gave them a big smile, waved, and went inside.

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Dr. Dino Beckett, the director of the Williamson Health and Wellness Center, was waiting for me, along with about a dozen locals and Senator Joe Manchin. They were eager to tell me about how they were working to turn around their struggling community. They had started an incubator to help local entrepreneurs get new small businesses off the ground. The county was trying to turn abandoned mining properties into industrial parks that could attract new employers. They knew they needed better housing infrastructure, so they put people to work refurbishing homes and businesses. They realized that many of their neighbors were struggling with opiate addiction and other chronic health issues such as diabetes, so they opened a nonprofit health clinic. A recovering drug addict who had become a counselor told me how meaningful the work was, even if stemming the epidemic of substance abuse was a Sisyphean endeavor.

To make sure I heard a cross section of perspectives, Dr. Beckett had invited a laid-off coal worker he knew from their children’s school soccer team, Bo Copley, along with his wife, Lauren. Bo was a Republican and a fervent Pentecostal, with a T-shirt that said “#JesusIsBetter.” He lost his job as a maintenance planner at a local mining operation the year before. Now the family was getting by on what Lauren could earn through her small business as a photographer. When it was Bo’s turn to speak, his voice was heavy with emotion.

“Let me say my apologies for what we’ve heard outside,” Bo began, with the chants of the protesters still audible. “The reason you hear those people out there saying some of the things that they say is because when you make comments like ‘We’re going to put a lot of coal miners out of jobs,’ these are the kind of people that you’re affecting.”

He passed me a picture of his three little children, a son and two daughters. “I want my family to know that they have a future here in this state, because this is a great state,” he said. “I’ve lived my entire life here. West Virginians are proud people. We take pride in our faith in God. We take pride in our family. And we take pride in our jobs. We take pride in the fact that we’re hard workers.”

Then he got to the heart of the matter. “I just—I just want to know how you can say you’re going to put a lot of coal miners out of jobs and then come in here and tell us how you’re going to be our friend, because those people out there don’t see you as a friend.”

“I know that, Bo,” I replied. “And I don’t know how to explain it other than what I said was totally out of context from what I meant.” I badly wanted him to understand. I didn’t have a prayer of convincing the crowd outside, but maybe I could make him see that I wasn’t the heartless caricature I had been made out to be. I said how sorry I was and that I understood why people were angry.

“I’m going to do everything I can to help,” I told him. “Whether or not people in West Virginia support me, I’m going to support you.”

Bo looked at me and pointed to the photograph of his children. “Those are the three faces I had to come home and explain to that I didn’t have a job,” he said. “Those are the three faces I had to come home to and explain that we’re going to find a way; that God would provide for us, one way or another, that I was not worried, and I had to try to keep a brave face so they would understand.”

He said that earlier in the day he had picked up his young son from school and suggested they stop to get something to eat. “No, Daddy,” his son replied, “I don’t want us to use up our money.” It was hard to hear that.

After the meeting ended, I went off to the side with Bo and Lauren. I wanted to let them know I appreciated their candor. Bo told me how he leaned on his Christian faith in a difficult time. It was everything to him. I shared a little about my faith, and, for a minute, we were just three people bonding over the wisdom of the prophet Micah: “To act justly, to love mercy, and to walk humbly with your God.”

Bo was a proud man, but he knew he and his community needed help. Why, he asked, weren’t there more programs in place already to help people who were ready and willing to work to find good jobs to replace the ones that had disappeared? Why wasn’t there anywhere for someone like him to turn? I told him about my plans to bring new employers to the area and to support small businesses like his wife’s. They weren’t going to solve the region’s problems overnight, but they would help make life better. And if we could get some positive results, people might start believing again that progress was possible. But I knew that campaign promises would go only so far. As we drove off for Charleston, I called my husband. “Bill, we have to help these people.”

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How do we help give people in rural counties such as Mingo and McDowell a fighting chance?

The most urgent need right now is to stop the Trump administration from making things a whole lot worse.

I hope by the time you read this, Republicans will have failed to repeal Obamacare, but that’s far from certain. Trump’s health care plan would have devastating consequences in poor and rural areas, especially for older people and families who rely on Medicaid. And at a time when opiate addiction is ravaging communities across rural America, Trump and Republicans in Congress proposed scrapping the Affordable Care Act’s requirement that insurers cover mental health services and addiction treatment. It alarms me to think about what this would mean for the recovering addicts, family members, doctors, counselors, and police officers I met in West Virginia and across the country who were all struggling to deal with the consequences of this epidemic.

Beyond health care, Trump wants to eliminate nearly all federal support for economic diversification and development in Coal Country. He’s proposed shutting down the Appalachian Regional Commission, which has invested more than $387 million in West Virginia alone, helped create thousands of jobs, and supported community efforts such as the Williamson Health and Wellness Center. Appalachia needs more investment, not less; more access to fast, affordable, and reliable broadband for businesses and homes; more high-quality training programs that do a better job of matching students to jobs that actually exist, not just providing certificates that look nice in a frame on the wall but don’t lead anywhere; and incentives such as the New Markets Tax Credit that can attract new employers beyond the coal industry and build a more sustainable economy.

Trump’s promises are ringing increasingly hollow. After the election, he took a lot of credit for persuading the air-conditioning maker Carrier to keep hundreds of manufacturing jobs in Indiana rather than moving them to Mexico. Since then, we’ve learned it was essentially a bait and switch: Carrier received millions in subsidies from taxpayers and is still shipping out 630 jobs anyway. That kind of bait and switch shouldn’t surprise anyone who’s followed Trump’s career.

Trump also promised to reopen coal mines and revive the industry to its former glory. But despite what he says, and what a lot of people want to believe, the hard truth is that coal isn’t coming back. As Trump’s own director of the National Economic Council, Gary Cohn, admitted in a moment of candor in May 2017, “Coal doesn’t even make that much sense anymore.” Politicians owe it to communities that have relied on the industry for generations to be honest about the future.

The entire debate over coal unfolds in a kind of alternative reality. Watching the news and listening to political speeches, you’d think coal is the only industry in West Virginia. Yet the truth is that the number of coal miners has been shrinking since the end of World War II. During the 1960s, fewer than fifty thousand West Virginians worked in the mines. By the end of the eighties, it was fewer than twenty-eight thousand. The numbers have gone up and down as the price of coal fluctuates, but it’s been twenty-five years since the industry accounted for even 5 percent of total employment in the state. Today far more West Virginians work in education and health care, which makes protecting the Affordable Care Act vital to protecting West Virginian jobs.

Across the country, Americans have more than twice as many jobs producing solar energy as they do mining coal. And think about this: since 2001, a half million jobs in department stores across the country have disappeared. That’s many times more than were lost in coal mining. Just between October 2016 and April 2017, about eighty-nine thousand Americans lost jobs in retail—more than all the people who work in coal mining put together. Yet coal continues to loom much larger in our politics and national imagination.

More broadly, we remain locked into an outdated picture of the working class in America that distorts our policy priorities. A lot of the press coverage and political analysis since the election has taken as a given that the “real America” is full of middle-aged white men who wear hard hats and work on assembly lines—or did until Obama ruined everything. There are certainly people who fit that description, and they deserve respect and every chance to make a decent living. But fewer than 10 percent of Americans today work in factories and on farms, down from 36 percent in 1950. Most working-class Americans have service jobs. They’re nurses and medical technicians, childcare providers and computer coders. Many of them are people of color and women. In fact, roughly two-thirds of all minimum-wage jobs in America are held by women.

Repealing Obamacare or starting a trade war with China won’t do anything to make these Americans’ lives better. But raising the minimum wage would. It would help a lot. So would a large program to build and repair our bridges, tunnels, roads, ports, and airports and expand high-speed internet access to neglected areas. Strengthening unions and making it easier for workers to organize and bargain for better pay and benefits would help rebuild the middle class. Supporting overstretched families with paid leave and more affordable childcare and elder care would make a huge difference. So would a “public option” for health care and allowing more people to buy into Medicare and Medicaid, which would help expand coverage and bring down costs.

The other thing we should be honest about is how hard it’s going to be, no matter what we do, to create significant economic opportunity in every remote area of our vast nation. In some places, the old jobs aren’t coming back, and the infrastructure and workforce needed to support big new industries aren’t there. As hard as it is, people may have to leave their hometowns and look for work elsewhere in America.

We know this can have a transformative effect. In the 1990s, the Clinton administration experimented with a program called Moving to Opportunity for Fair Housing, which gave poor families in public housing vouchers to move to safer, middle-income neighborhoods where their children were surrounded every day by evidence that life can be better. Twenty years later, the children of those families have grown up to earn higher incomes and attend college at higher rates than their peers who stayed behind. And the younger the kids were when they moved, the bigger boost they received.

Previous generations of Americans actually moved around the country much more than we do today. Millions of black families migrated from the rural South to the urban North. Large numbers of poor whites left Appalachia to take jobs in Midwestern factories. My own father hopped a freight train from Scranton, Pennsylvania, to Chicago in 1935, looking for work.

Yet today, despite all our advances, fewer Americans are moving than ever before. One of the laid-off steelworkers I met in Kentucky told me he found a good job in Columbus, Ohio, but he was doing the 120-mile commute every week because he didn’t want to move. “People from Kentucky, they want to be in Kentucky,” another said to me. “That’s something that’s just in our DNA.” I understand that feeling. People’s identities and their support systems—extended family, friends, church congregations, and so on—are rooted in where they come from. This is painful, gut-wrenching stuff. And no politician wants to be the one to say it.

I believe that after we do everything we can to help create new jobs in distressed small towns and rural areas, we also have to give people the skills and tools they need to seek opportunities beyond their hometowns—and provide a strong safety net both for those who leave and those who stay.

Whether it’s updating policies to meet the changing conditions of America’s workers, or encouraging greater mobility, the bottom line is the same: we can’t spend all our time staving off decline. We need to create new opportunities, not just slow down the loss of old ones. Rather than keep trying to re-create the economy of the past, we should focus on making the jobs people actually have better and figure out how to create the good jobs of the future in fields such as clean energy, health care, construction, computer coding, and advanced manufacturing.

Republicans will always be better at defending yesterday. Democrats have to be in the future business. The good news is we have a lot of ideas to help make life better in our modern economy. As you saw earlier, I proposed a whole raft of them in my campaign. So even as Democrats play defense in Trump’s Washington, we have to keep pushing new and better solutions.

=====

On that trip to West Virginia, I spent some time with a group of retired miners who were concerned about losing the health care and pensions they had been promised for years of dangerous labor, often in exchange for lower wages.

One retiree told me a story that has stuck in my memory ever since.

Many years ago, when he first went into the mines, he told his wife, “You’re not going to have to worry. We’re union. We’ll have our health care, we’ll have our pensions, you won’t have to worry about nothing.” But quietly, he still worried about his neighbors who didn’t have the same benefits.

In 1992, he decided to vote for the first time in his life. He wanted to vote for Bill. When his friends at the mine asked him why, he said the only reason was health care. “You’ve got health care; what are you worried about?” they asked. But he was adamant. “There are other people that don’t have health care,” he would say. And when Obamacare was finally passed, he thought it didn’t go far enough.

Now some coal companies were trying to take away benefits that had been promised long ago. The security he had assured his wife was rock solid was now in jeopardy.

“People need to worry about one another,” he told me. “We are our brother’s keeper, and we need to worry about other people. Me, personally, I have faith; I know God is going to get us through it. But we need to be worrying about our brother.”

Most of the folks I met in places like Ashland, Kentucky, and Williamson, West Virginia, were good people in a bad situation, desperate for change. I wish more than anything that I could have done a better job speaking to their fears and frustrations. Their distrust went too deep, and the weight of history was too heavy. But I wish I could have found the words or emotional connection to make them believe how passionately I wanted to help their communities, and their families.

Those Damn Emails

Where there’s a will to condemn, evidence will follow.

—Chinese proverb

Imagine you’re a kid sitting in history class thirty years from now learning about the 2016 presidential election, which brought to power the least experienced, least knowledgeable, least competent President our country has ever had. Something must have gone horribly wrong, you think. Then you hear that one issue dominated press coverage and public debate in that race more than any other. “Climate change?” you ask. “Health care?” “No,” your teacher responds. “Emails.”

Emails, she explains, were a primitive form of electronic communication that used to be all the rage. And the dumb decision by one presidential candidate to use a personal email account at the office—as many senior government officials had done in the past (and continued to do)—got more coverage than any other issue in the whole race. In fact, if you had turned on a network newscast in 2016, you were three times more likely to hear about those emails than about all the real issues combined.

“Was there a crime?” you ask. “Did it damage our national security?”

“No and no,” the teacher replies with a shrug.

Sound ridiculous? I agree.

For those of you in the present, you’ve most likely already heard more than your fill about my emails. Probably the last thing you want to read right now is more about those “damn emails,” as Bernie Sanders memorably put it. If so, skip to the next chapter—though I wish you’d read a few more pages to understand how it relates to what’s happening now. But there’s no doubt that a big part of me would also be very happy to never think about the whole mess ever again.

For months after the election, I tried to put it all out of my mind. It would do me no good to brood over my mistake. And it wasn’t healthy or productive to dwell on the ways I felt I’d been shivved by then-FBI Director Jim Comey—three times over the final five months of the campaign.

Then, to my surprise, my emails were suddenly front-page news again. On May 9, 2017, Donald Trump fired Comey. The White House distributed a memo by Deputy Attorney General Rod Rosenstein that excoriated Comey for his unprofessional handling of the investigation into my emails. They said that was the reason for firing him. (You read that right. Donald Trump said he fired Comey because of how unfair the email investigation was to… me.) Rosenstein cited the “nearly universal judgment” that Comey had made serious mistakes, in particular his decisions to disparage me in a July press conference and to inform Congress that he was reopening the investigation just eleven days before the election. Testifying before Congress on May 19, 2017, Rosenstein described Comey’s press conference as “profoundly wrong and unfair.”

I read Rosenstein’s memo in disbelief. Here was Trump’s number two man at the Justice Department putting in writing all the things I’d been thinking for months. Rosenstein cited the opinions of former Attorneys General and Deputy Attorneys General of both parties. It was as if, after more than two years of mass hysteria, the world had finally come to its senses.

But the story quickly fell apart. On national television, Trump told NBC’s Lester Holt that the real reason he fired Comey was the FBI’s investigation into possible coordination between the Trump campaign and Russian intelligence. Or, as Trump called it, “this Russia thing.” I wasn’t surprised. Trump knew that, for all of Comey’s faults, he wouldn’t lie about the law. He had insisted that there was no case against me, despite Republican (and internal FBI) pressure to say there was, so when he confirmed the FBI’s Russia investigation to Congress in 2017, I figured he was on borrowed time.

Still, it was incredible to see Comey go from villain to martyr in five seconds flat.

To make sense of this, you have to be able to keep two different thoughts in your head at the same time: Rosenstein was right about the email investigation, and Comey was wrong. But Trump was wrong to fire Comey over Russia. Both of those statements are true. And both are frustrating.

As painful as it is to return to this maddening saga, it’s now more important than ever to try to understand how this issue ballooned into an election-tipping controversy. A lot of people still don’t understand what it was all about; they just know it was bad. And I can’t blame them: they were told that over and over again for a year and a half. For most of the general election campaign, the word email dominated all others when people were asked to name the first word that came to mind about me.

Right off the bat, let me say again that, yes, the decision to use personal email instead of an official government account was mine and mine alone. I own that. I never meant to mislead anyone, never kept my email use secret, and always took classified information seriously.

During the campaign, I tried endlessly to explain that I’d acted in good faith. I tried to apologize, though I knew the attacks being lobbed at me were untrue or wildly overstated, and motivated by partisan politics. Sometimes I dove deep into the tedious details. Other times I tried to rise above it all. Once I even told a bad joke. No matter what, I never found the right words. So let me try again:

It was a dumb mistake.

But an even dumber “scandal.”

It was like quicksand: the more you struggle, the deeper you sink. At times, I thought I must be going crazy. Other times, I was sure it was the world that had gone nuts. Sometimes I snapped at my staff. I was tempted to make voodoo dolls of certain members of the press and Congress and stick them full of pins. Mostly, I was furious at myself.

Given my inability to explain this mess, I decided to let other voices tell the story this time. I hope that it helps to better connect the dots and explain what did and, equally important, didn’t happen.

Nothing can undo what’s done, but it does help with my frustration—and that’s clearly good for my mental health!

Our best information is that she set it up as a matter of convenience.

—FBI Director Jim Comey, in congressional testimony, July 7, 2016

Yes, it was supposed to be convenient. Some doubted that explanation. But that’s what the FBI concluded after months of investigation. And it’s the truth.

A lot of young people today are used to carrying around multiple devices and having both a personal phone and one provided by their work. But I’m not a digital native. (I couldn’t even have told you what that term meant until fairly recently.) I didn’t send a single email while I was in the White House as First Lady or during most of my first term in the U.S. Senate. I’ve never used a computer at home or at work. It was not until about 2006 that I began sending and receiving emails on a BlackBerry phone. I had a plain old AT&T account like millions of other people, and used it both for work and personal email. That was my system, and it worked for me.

Adding another email account when I became Secretary of State would have meant juggling a second phone, since both accounts could not be on the same State Department device. I knew that former Secretary of State Colin Powell had used personal email exclusively. I also knew that email wasn’t where the bulk of a Secretary’s work was done. All this added up to me not giving this much thought when I took office—there was a lot else going on—although, of course, I now wish I had.

In early 2009, I moved my email account from AT&T’s server to one that my husband’s office had previously set up in our Chappaqua home, which is guarded by the Secret Service. People have asked, “Why did you set up that server?” But the answer is that I didn’t; the system was already there. My husband had been using an office server for years and had recently upgraded it. It made sense to me to have my email account on that same system. So I just moved my account onto it. I could keep using my BlackBerry in exactly the same way as I always had.

I emailed regularly with Chelsea and with Bill’s team—he does not personally use email, and we are still phone people—and with relatives and friends. But very little of my work was via email during the next four hectic years. I held lots of meetings, talked on the telephone (on both regular and secure lines), read stacks of briefing papers, and traveled nearly a million miles to 112 countries to see people face-to-face.

When we went back later on and collected all my work-related emails, we found a lot like this:

From: H

To: John Podesta

Sent: Sunday, September 20, 2009 10:28 PM

Subject: Re: When could we talk?


I’m on endless calls about the UN. Could I call you early tomorrow? Would btw 6:30 and 8:00 be too early? Please wear socks to bed to keep your feet warm.

Yes, that’s me telling my friend John to wear warm socks. Or, there’s this one, where I struggle to use my fax machine:

From: H

To: Huma Abedin

Sent: Wednesday, December 23, 2009 2:50 PM

Subject: Re: can you hang up the fax line, they will call again and try fax


I did.

—Original Message—

From: Huma Abedin

To: H

Sent: Wed Dec 23 14:43:02 2009

Subject: Re: can you hang up the fax line, they will call again and try fax


Yes but hang up one more time. So they can reestablish the line.

—Original Message—

From: H

To: Huma Abedin

Sent: Wed Dec 23 14:39:39 2009

Subject: Re: can you hang up the fax line, they will call again and try fax


I thought it was supposed to be off hook to work?

Here’s one more that still makes me chuckle:

From: H

To: Huma Abedin

Sent: Wednesday, February 10, 2010 3:19 PM

Subject: Re: Diane Watson to retire


I’d like to call her.

But right now I’m fighting w the WH operator who doesn’t believe I am who I say and wants my direct office line even tho I’m not there and I just [gave] him my home # and the State Dept # and I told him I had no idea what my direct office # was since I didn’t call myself and I just hung up and am calling thru Ops like a proper and properly dependent Secretary [of] State—no independent dialing allowed.

In the end, what was meant to be convenient turned out to be anything but. If I had known all that at the time, there’s no question I would have chosen a different system. Just about anything would have been better. Carving messages in stone and lugging them around town would have been better.

Laws and regulations did not prohibit employees from using their personal email accounts for the conduct of official Department business.

—Report by the State Department Inspector General, May 2016

Sounds definitive, right? Every department in the federal government has an internal Inspector General who oversees legal and regulatory compliance. The State Department Inspector General and his top aides, one of whom had formerly worked for Republican Senator Chuck Grassley, were no friends of mine. They looked for every opportunity to be critical. Yet when they examined all the rules in place when I was Secretary of State, they came to the above conclusion. There was a lot of confusion and consternation in the press about this question—in part because some of the rules changed after I left office. But as the Inspector General of the State Department spokesman confirmed: there was no prohibition on using personal email.

Prior to Secretary Kerry, no Secretary of State used a state.gov email address.

—Karin Lang, the career diplomat responsible for managing the staff supporting the Secretary of State, in a June 2016 deposition

The use of private email didn’t start with me. It also didn’t end with me. Colin Powell exclusively used an AOL account. Secretary Kerry, who was the first Secretary of State to use a government email address, has said that he continued using his preexisting personal email for official business well into 2015. None of this was particularly remarkable. Nor was it a secret. I corresponded with more than a hundred government officials from my personal email account, including the President and other White House officials. The IT staff at the State Department often assisted me in using my BlackBerry, particularly when they realized how technologically challenged I was.

As for record keeping, because the overwhelming number of people with whom I was exchanging work-related emails were government personnel on their “.gov” email addresses, I had every reason to think the messages I sent should have been captured by the government’s servers, archived, and made available for Freedom of Information Act (FOIA) requests.

With respect to potential computer intrusion by hostile actors, we did not find direct evidence that Secretary Clinton’s personal email domain, in its various configurations since 2009, was successfully hacked.

—FBI Director Jim Comey, in a press conference on July 5, 2016

A lot of people suggested that the server maintained by my husband’s office might be vulnerable to hacking. As it turned out, the State Department network and many other highly sensitive government systems, including at the White House and the Pentagon, were all hacked. Colin Powell’s emails were hacked. But, as Comey stated, there has never been any evidence that my system was ever compromised. Ironically, it turns out it may have been one of the safest possible places for my email.

Everybody thought Hillary Clinton was unbeatable, right? But we put together a Benghazi special committee, a select committee. What are her numbers today? Her numbers are dropping.

—Republican Majority Leader Representative Kevin McCarthy, on Fox News, September 29, 2015

Here’s where the story takes a turn into the partisan swamp. Republicans spent years shamelessly trying to score political points off the terrorist attack in Benghazi, Libya, in September 2012. It was a tragedy, and I lay awake at night racking my brain about what more could have been done to stop it. After previous tragedies, including the bombings of our embassy and Marine barracks in Beirut in 1983 that killed 241 Americans, and the bombings of our embassies in Kenya and Tanzania in 1998 that killed 12 Americans and hundreds of Africans, there were good-faith bipartisan efforts to learn lessons and improve security. But after the attacks in Benghazi, Republicans turned the deaths of four brave Americans into a partisan farce. They weren’t satisfied that seven congressional investigations (five of them led by Republicans) and an independent review board conducted thorough factual reviews and concluded that neither President Obama nor I were personally to blame for the tragedy. The Republican committee chairmen had done their jobs, but their leaders weren’t satisfied. They wanted to score more political points. So they set up a “new” special committee to damage me as much as possible.

As Kevin McCarthy, the number two House Republican, explained in his moment of rare and unintentional candor, something had to be done to hurt me. He was also trying to become Speaker and needed to impress the right wing.

It wasn’t until October 2015 that the Republicans finally asked me to testify. By then, the investigation into the terrorist attack had long since been overshadowed by their obsession with my emails. The Republicans running the committee had scrapped ten planned hearings about security and other issues, and instead focused solely on me. I had already testified about the attack in both the House and the Senate in 2013, so there wasn’t much new ground to cover. Nonetheless, I answered questions for eleven hours. As overtly partisan as the whole exercise was, I was happy to have the chance to set the record straight.

The Republicans had delivered a massive binder of emails and memos to me just before the hearing began, warning that they planned to ask about any or all of them. Some I’d never seen before. The questioners tried to outdo one another in search of a “Gotcha!” moment that would play on the news. It was all a little ham-handed. One Congressman pointed portentously to a paragraph in one of my emails, insisting it contained some damning revelation of wrongdoing. I directed his attention to the next paragraph, which proved the opposite. And so it went.

Afterward, the Republican chairman Trey Gowdy sheepishly admitted the whole exercise had failed to achieve much of anything. When asked what new information had emerged over eleven hours of grilling, he paused for several seconds and then couldn’t come up with anything. I was down the hall in a small conference room, where I hugged my staff, who had labored so hard to prepare me for the hearing. I invited them back to my house in Northwest Washington, where we ate takeout Indian food and decompressed.

The press agreed that the committee was a bust for the Republicans. But I was experienced enough in the ways of Washington scandals to know that some damage had already been done. Accusations repeated often enough have a way of sticking, or at least leaving behind a residue of slime you can never wipe off.

There is no question that former Secretary Clinton had authority to delete personal emails without agency supervision.

—Department of Justice court filing, September 2015

The Benghazi Committee sent the State Department a blizzard of requests for documents. In August 2014, among 15,000 pages of emails provided to the committee were eight emails to or from me. At the time, nobody raised any questions to me about why I was using a non-state.gov account.

A few months later, during the fall of 2014, the State Department, in an attempt to complete its record keeping, sent a letter to each of the four previous Secretaries of State—me, Condoleezza Rice, Colin Powell, and Madeleine Albright—for copies of all work emails we might still have in our possession. None of the other Secretaries produced anything. Nothing about weapons of mass destruction and the deliberations that led up to the Iraq War. Nothing about the fallout over the mistreatment of detainees at Abu Ghraib prison or the use of torture. Nothing at all. Madeleine said she never used email at the State Department. Neither did Condi, although senior aides of hers used personal email accounts. Powell said he didn’t keep any of his emails.

I directed my attorneys to collect and provide to the department any messages I had that could conceivably be considered related to official business. That came to more than 30,000 emails. They were intentionally expansive in what they determined to be work related. The State Department and the National Archives and Records Administration later determined that 1,258 of them were, in fact, purely personal, and did not need to be provided to the department.

More than 30,000 emails sounds like a lot. But that’s over four years, and a lot of those consisted of “Thx,” or “Pls Print”—or no reply at all. One of my aides once calculated the average number of emails he sent and received every day. Over four years, it was hundreds of thousands. That helps put the numbers in context.

Another 31,000 of the emails I had were personal and not related in any way to my job as Secretary of State. I got a lot of grief for saying they were about yoga sessions and wedding planning. But these messages also included communications with lawyers and doctors, information about my mother’s estate, reports from family and friends about things happening in their personal lives, both happy and sad—in short, clearly private personal content. Naturally I didn’t want strangers reading them.

So we checked to make sure we were following the rules, providing every relevant email I had, and deleted the personal ones.

Critics later pounced on the fact that I deleted my personal emails and accused me of acting improperly. But as the Justice Department said, the rules were clear, and they would have applied to personal emails sent on a government account as well. And for good reason: nobody wants his or her personal emails made public.

Lock her up!

—Trump advisor Michael Flynn at the Republican National Convention, July 18, 2016

This quote could have been pulled from nearly any Trump rally of the entire campaign, but there’s a certain poetic justice now in remembering how enthusiastic Michael Flynn was about sending me to jail.

The endless chants of “Lock her up!” once again exposed the viciousness of the Republican smear merchants and their most devoted followers. It was all depressingly familiar. For decades, political adversaries have accused me of every crime under the sun—even murder—and promised that I’d end up in jail one day.

You’d think that this history might have prompted fair-minded journalists to hesitate before setting off on another scandal jamboree. Or that voters might look at a long pattern of false accusations and be skeptical of new claims. But you’d be wrong. The vaguely remembered history of past pseudoscandals ended up reinforcing the general perception that “something shady must be going on with her” and fueling the much-discussed phenomenon of “Clinton fatigue.”

Throughout the 2016 campaign, I watched how lies insinuate themselves into people’s brains if hammered often enough. Fact checking is powerless to stop it. Friends of mine who made calls or knocked on doors for me would talk to people who said they couldn’t vote for me because I had killed someone, sold drugs, and committed any number of unreported crimes, including how I handled my emails. The attacks were repeated so frequently that many people took it as an article of faith that I must have done something wrong.

The hysteria over emails kicked off in earnest in March 2015. On a Saturday night, my attorney, David Kendall, received an email from the New York Times asking several questions about my email practices and asking for responses “by late Sunday or early Monday at the latest.” We scrambled to answer as many of the Times’s questions as we could. Clearly something was up. The Times article appeared online late Monday, March 2, with the headline “Hillary Clinton Used Personal Email Account at State Dept., Possibly Breaking Rules.”

As the Inspector General’s report eventually made clear, this was baloney. The Times observed darkly: “The revelation about the private email account echoes long-standing criticisms directed at both the former Secretary and her husband, former President Bill Clinton, for a lack of transparency and inclination toward secrecy.” It wasn’t until the eighth paragraph that the story noted, “Mrs. Clinton is not the first government official—or first Secretary of State—to use a personal email account on which to conduct official business.”

The Times’s argument was that using personal email reinforced the narrative that I had a penchant for secrecy, but I’ve always found that charge odd. People know more about me and Bill than anybody in public life. We’ve made public thirty-eight years of our tax returns (thirty-eight years more than a certain someone), all my State Department emails, the Clinton Foundation tax returns and donors, medical information—yet we were secretive? When we sometimes did draw a line after going further than anyone in public life to be transparent, we didn’t do it to be secretive—we did it to keep ourselves sane. Not to mention that someone trying to keep her email secret would be pretty dumb to use @clintonemail.com!

The facts didn’t stop the hamster wheel of Washington scandal from spinning into rapid motion, as other media outlets sought to follow a story that must be important, because the New York Times had put it on the front page.

In an effort to calm things down, two days after the Times article appeared, I called for the public release of all the emails I had provided the State Department. I knew that would be a level of transparency unheard of in public life. In fact, more of my emails are now publicly available than every other President, Vice President, and Cabinet Secretary in our country’s history combined. I had nothing to hide, and I thought that if the public actually read all of these thousands of messages, many people would see that my use of a personal account was never an attempt to cover up anything nefarious. The vast majority of the emails weren’t particularly newsworthy, which may be why the press focused on any gossipy nugget it could find and otherwise ignored the contents. There were no startling revelations, no dark secrets, no tales of wrongdoing or negligence. They did, however, reveal something I felt was worth seeing: the hard work and dedication of the men and women of the State Department.

Once people did start reading, I was amused by some of the reactions, as I always am when people discover that I am, in fact, a real person. “I was one of the most ardent Hillary haters on the planet… until I read her emails,” one writer declared. “I discovered a Hillary Clinton I didn’t even know existed,” she continued, “a woman who cared about employees who lost loved ones… who, without exception, took time to write notes of condolence and notes of congratulations, no matter how busy she was… who could be a tough negotiator and firm in her expectations, but still had a moment to write a friend with encouragement in tough times.” Unfortunately, most people didn’t read the emails; they just knew what the press and the Republicans said about them, so they figured they must contain some dark, mysterious secrets.

On March 10 I held a press conference. It wasn’t a pleasant experience. The press was ravenous, and I was rusty, having been out of partisan politics for several years. “Looking back, it would’ve been better if I’d simply used a second email account and carried a second phone,” I said. “But at the time, this didn’t seem like an issue.” That was true. And it didn’t satisfy anyone. Right then and there, I should have known there would never be some magical words to prove how silly it was and make it go away.

Losing the story to another news outlet would have been a far, far better outcome than publishing an unfair story and damaging the Times’s reputation for accuracy.

New York Times public editor Margaret Sullivan on July 27, 2015

Late on July 23, 2015, the Times delivered another bombshell. A front-page article headlined “Criminal Inquiry Is Sought in Clinton Email Use” reported that two Inspector Generals had asked the DOJ “to open a criminal investigation into whether sensitive government information was mishandled in connection with the personal email account Hillary Rodham Clinton used as Secretary of State.” Now my campaign had to deal with questions about whether I was being measured for an orange jumpsuit.

The Justice Department, however, clarified quickly that it had “received a referral related to the potential compromise of classified information” but “not a criminal referral.” The Times had to publish two corrections and an editor’s note explaining why it had “left readers with a confused picture.”

Representative Elijah Cummings, the ranking Democrat on the Benghazi Committee, helped explain what happened: “I spoke personally to the State Department Inspector General on Thursday, and he said he never asked the Justice Department to launch a criminal investigation of Secretary Clinton’s email usage. Instead, he told me the Intelligence Community IG [Inspector General] notified the Justice Department and Congress that they identified classified information in a few emails that were part of the FOIA review, and that none of those emails had been previously marked as classified.”

Looking back after the election, the Times described the mix-up as “a distinction without a difference,” because we now know that there was an investigation under way. But we also now know that there was a disagreement between the Department of Justice and the FBI about how to describe it appropriately. The DOJ’s approach, reflected in the clarification to the Times story issued by its spokesperson, was intended to adhere to the long-standing policy of not confirming or denying the existence of an investigation—a rule that Comey respected scrupulously when he refused to say anything at all about the investigation into possible ties between Russia and the Trump campaign. But when it came to my emails, he had plenty to say. Regardless, the Times got into trouble because it gave its readers only one side of the story. The paper’s Margaret Sullivan published a scathing postmortem headlined, “A Clinton Story Fraught with Inaccuracies: How It Happened and What Next?” Sullivan took the Times to task for its shoddy reporting. “You can’t put stories like this back in the bottle—they ripple through the entire news system,” she wrote. “It was, to put it mildly, a mess.”

If all these respected, senior foreign service officers and experienced ambassadors are sending these emails, then this issue is not about how Hillary Clinton managed her email, but how the State Department communicates in the 21st century.

—Phil Gordon, a former Assistant Secretary of State and National Security Council official, who had some of his emails to me classified retroactively, in the Times, May 10, 2016

The Department of Justice’s investigation, and pretty much everything else that followed, turned on questions of classification. The issue was no longer using personal email on the job. The question now was what should be considered classified, and did I or anyone else intend to mishandle it?

Despite its science-y name, classification isn’t a science. Five people asked to look at the same set of documents could easily come to five different decisions. We see this every day across the government as different agencies disagree about what information should be considered classified. When I was Secretary, it was not uncommon for one of our Foreign Service Officers talking to foreign diplomats and journalists to report back on political or military developments in a country and file this information in an unclassified form. But a CIA agent in the same country, using covert informants and techniques, might gather the very same facts yet classify the report as secret. The very same information: Is it classified or not? Experts and agencies frequently disagree.

That’s what happened when the State Department and the intelligence agencies reviewed my emails for release. Remember, I had asked for all of them to be published so that the American people could read them and judge for themselves. There were also a number of Freedom of Information Act requests working their way through the courts. The easiest thing to do would have been to just dump every email onto a website and be done with it, but the government has rules it has to follow in FOIA cases. You don’t want to accidentally publish someone’s Social Security number or cell phone number.

When reviewing my thirty thousand emails, in a number of instances, representatives of various U.S. intelligence agencies sought to retroactively classify messages that had not previously been marked as classified. Many State Department diplomats with long experience conducting sensitive diplomacy disagreed with those decisions. It was like a town changing speed limits and retroactively fining drivers who had complied with the old limit but not the new one.

For example, an email from Dennis Ross, one of our country’s most experienced diplomats, was declared classified retroactively. It described back-channel negotiations he’d conducted with Israelis and Palestinians as a private citizen back in 2011. Government officials had already cleared him to publish the same information in a book, which he had done, but now different officials were trying to classify it. “It shows the arbitrariness of what is now being classified,” Dennis observed.

Something similar happened to Henry Kissinger around the same time. The State Department released the transcript of a 1974 conversation about Cyprus between then-Secretary of State Kissinger and the director of the CIA, but much of the text was blacked out because it was now considered classified. This puzzled historians because State had published the full, unredacted transcript eight years before in an official history book… and on the department’s website!

Another veteran diplomat, Ambassador Princeton Lyman, was also surprised to find some of his run-of-the-mill emails to me retroactively designated as classified. “The day-to-day kind of reporting I did about what happened in negotiations did not include information I considered classified,” he told the Washington Post.

That is an absurdity. We might as well shut the department down.

—Former Secretary of State Colin Powell in the Times on February 4, 2016, after learning that two messages sent to his personal email account were being classified retroactively

Like Colin, I thought it was ridiculous that some in the intelligence agencies were now trying to second-guess the judgment of veteran diplomats and national security professionals in the State Department about whether messages they sent should be classified. It was doubly ridiculous to suggest that I should have second-guessed them in the moment.

Given all this, it’s no surprise that many experts say that overclassification has become a big problem across the government. Even FBI Director Comey admitted as much in a Senate hearing, agreeing that a great deal of material that gets classified is, in fact, widely known to the public and poses little or no risk to national security.

Comey also confirmed that none of my emails was properly marked as classified, and therefore I would reasonably conclude they were not. His full exchange with Congressman Matt Cartwright of Pennsylvania in a congressional hearing on July 7, 2016, is worth reading:

CARTWRIGHT: You were asked about markings on a few documents—I have the manual here—marking national classified security information. And I don’t think you were given a full chance to talk about those three documents with the little c’s on them. Were they properly documented? Were they properly marked according to the manual?

COMEY: No.

CARTWRIGHT: According to the manual, if you’re going to classify something, there has to be a header on the document? Right?

COMEY: Correct.

CARTWRIGHT: Was there a header on the three documents that we’ve discussed today that had the little c in the text someplace?

COMEY: No. There were three emails. The c was in the body, in the text, but there was no header on the email or in the text.

CARTWRIGHT: So if Secretary Clinton really were an expert about what’s classified and what’s not classified, and we’re following the manual, the absence of a header would tell her immediately that those three documents were not classified. Am I correct in that?

COMEY: That would be a reasonable inference.

This is not a situation in which America’s national security was endangered.

—President Barack Obama, on 60 Minutes, October 11, 2015

This wasn’t just the view of the Commander in Chief. Many top foreign policy officials from both parties agreed, and endorsed me for President—like Michael Chertoff, George W. Bush’s Secretary of Homeland Security. “She’s going to do a good job protecting the country,” Chertoff told NPR. “In a world at war, you’ve got to focus on the top priority which is protecting the United States and protecting our friends and allies.”

The American people are sick and tired of hearing about your damn emails! Enough of the emails. Let’s talk about the real issues facing America.

—Senator Bernie Sanders, in the first Democratic debate, October 13, 2015

I couldn’t have said it better myself. I remain grateful for Bernie’s wise comment in our first debate. There was a reason the crowd cheered so heartily. He was right that the whole controversy was nonsense. If only the press had treated it that way. I wish I could end this story right here. Unfortunately, the saga continued.

Our judgment is that no reasonable prosecutor would bring such a case.

—FBI Director Jim Comey, in a press conference on July 5, 2016

The FBI’s security inquiry was thorough, professional—and slow. My lawyer wrote to the Department of Justice way back in August 2015, repeating my public pledge to cooperate completely and offering for me to appear voluntarily to answer questions. I wanted my interview to take place as quickly as possible, since the first Democratic primaries were looming. But we were repeatedly told, “Not yet.”

It became clear that I would likely be the last witness interviewed. I understood this was the logical sequence, but I chafed at being unable to dispel the cloud of uncertainty looming over me.

Finally, in June 2016, they were ready to talk to me. We agreed to an interview on July 2, a sleepy Saturday on a hot holiday weekend. To avoid press hoopla as much as possible, we set it for 8:00 A.M. at the FBI Headquarters in the J. Edgar Hoover Building in downtown Washington.

An elevator whisked me and my team up from the basement parking lot to the eighth floor, where we were brought to a secure conference room. Eight DOJ and FBI lawyers and agents were waiting for us. One of my attorneys, Katherine Turner, was eight and a half months pregnant, so there was a lot of baby-related small talk to help break the ice.

The interview lasted three and a half hours and was conducted largely by two FBI agents, although all the government lawyers asked some questions. They wanted to know how I had decided to use my personal email at the State Department, who I’d talked to, what I’d been told, what I knew about maintenance of the system, how I’d had the emails sorted, and other things. The agents were professional, precise, and courteous. Their questions were phrased carefully and not argumentative, and when they obtained an answer, they didn’t try to badger. I thought it was conducted efficiently. When they said they had no further questions and thanked me, I apologized to them all, saying that I was sorry they’d had to spend so much time on this matter.

Director Comey had not been present during my Saturday interview. But three days later, on Tuesday, July 5, he held a very unusual press conference. It came as a complete surprise to us. We had no warning and had heard no feedback at all after the Saturday session.

Comey made a double-barreled announcement. First, he said that no criminal charges would be brought against anyone, stating that “no reasonable prosecutor” would bring a criminal case of mishandling classified information in this situation. We had expected that. Nonetheless, it was good to hear those words.

The second shot was both completely unexpected and inappropriate. Comey said that although my State Department colleagues and I had not violated the law about handling classified information, we—all three hundred of us who had written emails later classified—were nevertheless “extremely careless.” He said the FBI had found that “the security culture of the State Department in general, and with respect to use of unclassified email systems in particular, was generally lacking in the kind of care for classified information found elsewhere in the government.” It was one thing to go after me, but disparaging the entire State Department was totally out-of-bounds and revealed how much age-old institutional rivalries between agencies colored this entire process.

Much of the public and press reaction to Comey’s announcement rightly focused on the overall conclusion that after months of controversy, there was no case. Critics predicting my imminent indictment were bitterly disappointed. But I was angry and frustrated that Comey had used his public position to criticize me, my staff, and the State Department, with no opportunity for us to counter or disprove the charge.

I felt a little like Ray Donovan, President Reagan’s Secretary of Labor, who, after being acquitted of fraud charges, asked, “Which office do I go to to get my reputation back?”

My first instinct was that my campaign should hit back hard and explain to the public that Comey had badly overstepped his bounds—the same argument Rod Rosenstein would make months after the election. That might have blunted the political damage and made Comey think twice before breaking protocol again a few months later. My team raised concerns with that kind of confrontational approach. In the end, we decided it would be better to just let it go and try to move on. Looking back, that was a mistake.

The Director laid out his version of the facts for the news media as if it were a closing argument, but without a trial. It is a textbook example of what federal prosecutors and agents are taught not to do.

—Deputy Attorney General Rod Rosenstein, in his May 9, 2017, memo to Attorney General Jeff Sessions

Rosenstein’s damning memo about Comey’s handling of the email investigation may have been exploited by the Trump White House to justify firing the FBI Director in a bid to shut down the Russia investigation, but its conclusions should still be taken seriously. After all, Rosenstein is a veteran prosecutor who once again proved his independence by appointing respected former FBI Director Bob Mueller as Special Counsel.

According to Rosenstein, at the July 5 press conference, Comey “usurped” the Attorney General’s authority, “violated deeply engrained rules and traditions” at the Justice Department, and “ignored another long-standing principle: we do not hold press conferences to release derogatory information about the subject of a declined criminal investigation.”

Comey’s excuse for breaking protocol and denouncing me in public was that this was “a case of intense public interest.” But as Matt Miller, the Justice Department’s Public Affairs Officer from 2009 to 2011, pointed out the day after the press conference, “The Department investigates cases involving extreme public interest all the time.” He said that Comey’s “willingness to reprimand publicly a figure against whom he believes there is no basis for criminal charges should trouble anyone who believes in the rule of law and fundamental principles of fairness.”

Comey decided to go ahead with the press conference because of supposed concerns he had with his boss, Attorney General Loretta Lynch. His decision was reportedly influenced by a forged Russian document that sought to discredit Lynch. It was fake, but Comey was still concerned (more on that in the next chapter). Comey has also pointed to the fact that Lynch and my husband had a brief, unplanned conversation on a tarmac in Phoenix in late June 2016, when their planes happened to be next to each other. Nothing inappropriate was said in any way, but both of them came to regret exchanging pleasantries that day because of the firestorm that followed. There’s no doubt that the optics were bad, but that didn’t give Comey carte blanche to ignore Justice Department policies and overstep his bounds. The implication that Lynch, a distinguished career prosecutor, was suddenly compromised and couldn’t be trusted is outrageous and insulting. It’s also insulting to the former Deputy Attorney General Sally Yates and all the other senior Justice Department officials who were in the chain of command.

Unfortunately, that wasn’t Comey’s last—or most damaging—mistake.

He violated every rule in the book governing the conduct of federal law enforcement officials and did so in a way that was partisan and that indubitably affected the outcome of the election.

—Elliott Jacobson, one of Comey’s former colleagues in the U.S. Attorney’s Office for the Southern District of New York who has served as a prosecutor for nearly thirty-seven years, in a letter to the editor of the New York Times, April 26, 2017

On October 28 I was headed to Cedar Rapids, Iowa, for a rally with the leaders of several major women’s advocacy groups. My friend Betsy was with me on the plane. Annie Leibovitz, the legendary photographer, was along as well to snap candid photos of life on the trail. The election was just eleven days away, and early voting was already in full swing in thirty-six states and the District of Columbia. I was taking nothing for granted, but I was feeling good about our momentum coming out of three successful debates, strong poll numbers, and early-vote projections.

When we landed in Cedar Rapids, Robby Mook, Nick Merrill, and communications director Jennifer Palmieri said they had some news to share. “We have something to tell you, and it’s not good,” Jennifer said. I had a sinking feeling. Things had been going too well for too long. We were due for trouble. “What now?” I asked. “Jim Comey…” Jennifer began, and I immediately knew it was bad.

We didn’t have a lot of information, because the internet had been very spotty on the flight, but Jennifer said it seemed that Comey had sent a brief, vaguely worded letter to eight different congressional committees saying that in connection with an unrelated case, “the FBI has learned of the existence of emails that appear to be pertinent” to the previously closed investigation into my handling of classified information—although “the FBI cannot yet assess whether or not this material may be significant.”

Jason Chaffetz, the then-Chairman of the House Oversight Committee, immediately tweeted with glee: “Case reopened.”

Was this a bad joke? It had to be. The FBI wasn’t the Federal Bureau of Ifs or Innuendoes. Its job was to find out the facts. What the hell was Comey doing?

I got off the plane and into the waiting motorcade, beckoning Betsy to join me in the car. What a relief to have my friend with me.

By the time we finished the rally and got back to the plane, the team had learned more. I sat back down in my seat, across from Huma and Betsy, and asked Jennifer to fill me in. How much crazier could this story get?

A lot.

The unrelated federal investigation turned out to be the one into Huma’s estranged husband, Anthony Weiner. His lawyers had turned over a laptop of his to the U.S. Attorney’s Office. FBI agents from the New York field office searched the computer and found emails between Huma and me.

When we heard this, Huma looked stricken. Anthony had already caused so much heartache. And now this.

“This man is going to be the death of me,” she said, bursting into tears.

After more than twenty years working with Huma, I think the world of her, and seeing her in such distress broke my heart. I looked at Betsy, and we both got up to comfort her. I gave her a hug while Betsy patted her shoulder.

In the days that followed, some people thought I should fire Huma or “distance myself.” Not a chance. She had done nothing wrong and was an invaluable member of my team. I stuck by her the same way she has always stuck by me.

The more we learned, the more infuriating the story became. The FBI didn’t ask Huma or me for permission to read the emails it found, which we would have granted immediately. In fact, they didn’t contact us at all. At the time, the FBI had no idea if the emails were new or duplicates of ones already reviewed, or if they were personal or work related, let alone whether they might be considered classified retroactively or not. They didn’t know anything at all. And Comey didn’t wait to learn more. He fired off his letter to Congress two days before the FBI received a warrant to look at those emails.

Why make a public statement like this, which was bound to be politically devastating, when the FBI itself couldn’t say whether the new material was important in any way? At the very end of his July 5 press conference, Comey had declared sanctimoniously, “Only facts matter,” but here the FBI didn’t know the facts and didn’t let that stop it from throwing the presidential election into chaos.

Comey’s actions were condemned swiftly by former Justice Department officials of both parties, including Republican Attorneys General Alberto Gonzales and Michael Mukasey, the latter of whom said that Comey “stepped way outside his job.”

The Department of Justice’s Inspector General also opened an investigation into Comey’s conduct.

Before Comey sent his letter, Justice Department officials reminded Comey’s deputies of the long-standing policy to avoid any activity that could be viewed as influencing an election. According to reporting by the New York Times, they also said there was no need to inform Congress before the FBI determined if the emails were pertinent. A member of Comey’s team at the FBI also raised concerns. If Comey had waited until after the FBI had reviewed the emails, he would have learned quickly that there was no new evidence. Comey sent his letter anyway.

The result, according to Deputy Attorney General Rosenstein, was so damaging that “the FBI is unlikely to regain public and congressional trust until it has a Director who understands the gravity of the mistakes and pledges never to repeat them.”

So why did Comey do it?

In a Senate Judiciary Committee hearing on March 3, 2017, Comey testified that he saw only two choices: “speak” or “conceal.” But as Rosenstein noted in his memo, “ ‘Conceal’ is a loaded term that misstates the issue. When federal agents quietly open a criminal investigation, we are not concealing anything; we are simply following the long-standing policy that we refrain from publicizing nonpublic information. In that context, silence is not concealment.”

I can’t know what was in Comey’s head. I don’t know if he had anything against me personally, or if he thought I was going to win the election and worried that if he didn’t speak out he’d later be attacked by Republicans or his own agents. What I do know, though, is that when you’re the head of an agency as important as the FBI, you have to care a lot more about how things really are than how they look, and you have to be willing to take the heat that goes along with the big job.

Whatever Comey was feeling or fearing, there is reason to be concerned about what was going on inside the FBI.

There’s a revolution going on inside the FBI, and it’s now at a boiling point.

—Rudy Giuliani on Fox News, October 26, 2016

According to Rudy and others with close ties to the FBI, there was a vocal faction within the bureau that was livid that, in their view, Comey had “let me off the hook” in July. “The agents are furious,” Jim Kallstrom, the former head of the FBI’s New York office and a close ally of the ex–New York Mayor, told the press. Kallstrom also endorsed Trump and described me as a “pathological liar” and member of “a crime family.” Kallstrom claimed to be in touch with hundreds of FBI agents, both retired and current. “The FBI is Trumpland,” is how another agent put it. The agent said I was regarded by some as “the Antichrist personified.” The New York Post reported that “FBI agents are ready to revolt.”

There was a rash of leaks designed to damage my campaign, including the quickly debunked false claim that indictments were coming relating to the Clinton Foundation.

Then Rudy, one of Trump’s top surrogates, went on Fox News on October 26 and promised “a surprise or two that you’re going to hear about in the next two days.” It was just two days later that Comey sent his letter.

On November 4 Rudy was back on Fox News and confirmed that he had advance warning. “Did I hear about it? You’re darn right I heard about it,” he said. At the same time, he tried to backpedal on his statement.

Several months later, Comey was questioned about this in that same Senate Judiciary Committee hearing.

“Did anybody in the FBI during this 2016 campaign have contact with Rudy Giuliani about the Clinton investigation?” asked Senator Pat Leahy of Vermont. Comey said it was “a matter the FBI is looking into” and that he was “very, very interested” to learn the truth. “I don’t know yet, but if I find out that people were leaking information about our investigations whether to reporters or private parties, there will be severe consequences,” Comey said. This is a crucial question that must be answered. Comey owes it to the American people to say whether anyone at the FBI inappropriately provided Giuliani, Kallstrom, or anyone else with information. The bureau’s new leaders and the Justice Department Inspector General have a responsibility to investigate this matter fully and ensure accountability.

It’s galling that Comey took pains during the same period to avoid saying anything at all about the investigation into possible connections between the Trump campaign and Russian intelligence. This double standard has still never been explained adequately and it leaves me astonished.

The final week of the 2016 campaign was dominated by swirling questions about my emails and talk that the prayers of Trump supporters might finally be answered, and I’d somehow wind up in prison.

After nine days of turmoil—nine days in which millions of Americans went to the polls to vote early—and just thirty-six hours before Election Day, Comey sent another letter announcing that the “new” batch of emails wasn’t really new and contained nothing to cause him to alter his months-old decision not to seek charges.

Well, great. Too little, too late. The rest is history.

There is one more angle worth considering before I turn the page on this sordid chapter: the role of the press.

The ongoing normalization of Trump is the most disorienting development of the presidential campaign, but the most significant may be the abnormalization of Clinton.

—Jonathan Chait in New York magazine, September 22, 2016

“Abnormalization” is a pretty good description of how it felt to live through the maelstrom of the email controversy. According to Harvard’s Shorenstein Center, over the entire election, negative reports about me swamped positive coverage by 62 percent to 38 percent. For Trump, however, it was a more balanced 56 percent negative to 44 percent positive.

Coverage of my emails crowded out virtually everything else my campaign said or did. The press acted like it was the only story that mattered. To take just one egregious example, by September 2015, the then Washington Post political reporter Chris Cillizza had already written at least fifty pieces about my emails. A year later, the Post editorial board realized the story was out of control. “Imagine how history would judge today’s Americans if, looking back at this election, the record showed that voters empowered a dangerous man because of… a minor email scandal,” they wrote in a September 2016 editorial.

No need to imagine. It happened.

The Post went on: “There is no equivalence between Ms. Clinton’s wrongs and Mr. Trump’s manifest unfitness for office.”

That was one of many editorials and endorsements that got it right. I was glad to be endorsed by nearly every newspaper in the country, including some that hadn’t backed a Democrat in decades, if ever. Unfortunately, I don’t think many undecided voters read editorials, and they almost never influence broadcast or cable news. It’s the political stories on the front page that get read and picked up on TV. So even though some journalists and editors came to regret losing perspective and overdoing the coverage of my emails—and after the election, a few even shared their remorse in confidence—the damage was irreparable.

Considered alongside the real challenges that will occupy the next President, that email server, which has consumed so much of this campaign, looks like a matter for the help desk.

New York Times endorsement of me for President, September 2016

The Times, as usual, played an outsized role in shaping the coverage of my emails throughout the election. To me, the paper’s approach felt schizophrenic. It spent nearly two years beating me up about emails, but its glowing endorsement applied some sanity to the controversy. Then, in the homestretch of the race, when it mattered most, the paper went right back to its old ways.

First, it devoted the entire top half of its front page to Comey’s October 28 letter, even though there was zero evidence of any wrongdoing and very few facts of any kind, and continued to give it breathless coverage for the rest of the week. Then, on October 31, the Times ran one of the single worst stories of the entire election, claiming the FBI saw no link between the Trump campaign and Russia. The truth was that a very serious counterintelligence investigation was picking up steam. The paper must have been sold a bill of goods by sources trying to protect Trump. It should have known better than to publish it days before the election. In both cases, it seemed as if speculation and sensationalism trumped sound journalism.

The Times was taken to task by its ombudsman for downplaying the seriousness of Russia’s meddling. “This is an act of foreign interference in an American election on a scale we’ve never seen, yet on most days, it has been the also-ran of media coverage,” wrote Liz Spayd on November 5, three days before Election Day. In stark contrast to reporting on my emails, “what was missing is a sense that this coverage is actually important.” In a follow-up column in January, Spayd noted that the Times knew in September the FBI was investigating the Trump organization’s ties to Russia, possibly including secret warrants from the Foreign Intelligence Surveillance Court, yet didn’t tell the public. “It’s hard not to wonder what impact such information might have had on voters still evaluating the candidates,” she wrote. Good question! It gives a whole new meaning to what Bill likes to call “majoring in the minors.”

Over the years, going all the way back to the baseless Whitewater inquisition, it’s seemed as if many of those in charge of political coverage at the New York Times have viewed me with hostility and skepticism. They’ve applied what’s sometimes called the “Clinton Rules.” As Charles Pierce put it in Esquire magazine, “the Clinton Rules state that any relatively commonplace political occurrence or activity takes on mysterious dark energy when any Clinton is involved.” As a result, a lot of journalists see their job as exposing the devious machinations of the secretive Clinton Machine. The Times has by no means been the only—or even the worst—offender, but its treatment has stung the most.

I’ve read the Times for more than forty years and still look forward to it every day. I appreciate much of the paper’s terrific non-Clinton reporting, the excellent op-ed page, and the generous endorsements I’ve received in every campaign I’ve ever run. I understand the pressure that even the best political journalists are now under. Negative stories drive more traffic and buzz than positive or evenhanded ones. But we’re talking about one of the most important news sources in the world—the paper that often sets the tone for everyone else—which means, I think, that it should hold itself to the highest standard.

I suppose this mini-rant guarantees that my book will receive a rip-her-to-shreds review in the Times, but history will agree that this coverage affected the outcome of the election. Besides, I had to get this off my chest!

This may shock you: Hillary Clinton is fundamentally honest.

—former New York Times editor Jill Abramson in the Guardian, March 28, 2016

Jill Abramson, who oversaw years of tough political coverage about me, came to this conclusion by looking at data from the fact-checking organization PolitiFact, which found I told the truth more than any other presidential candidate in 2016, including both Bernie Sanders and Donald Trump, who was the most dishonest candidate ever measured. The fact that this was seen as surprising says a lot about the corrosive effect of the never-ending email controversy, and all the decades of baseless attacks that preceded it.

But her emails!

—the internet, 2017

The further we’ve gotten from the election, the more outlandish our excessive national focus on emails has seemed. “But her emails!” became a rueful meme used in response to the latest Trump revelations, outrages, and embarrassments.

As hard as it is to believe or explain, my emails were the story of 2016. It didn’t matter that the State Department Inspector General said there were no laws or regulations prohibiting the use of personal email for official business. It didn’t matter that the FBI found no reasonable legal grounds to bring any kind of case.

The original decision to use personal email was on me. And I never figured out how to make people understand where I was coming from or convince them that I wasn’t part of some devious plot. But it wasn’t me who determined how Comey and the FBI handled this issue or how the press covered it. That’s on them.

Since the election, we’ve learned that Vice President Mike Pence used private email for official business when he was Governor of Indiana, like so many other state and federal officials across our country (including, by the way, many staff in the Bush White House, who used a private RNC server for government business and then “lost” more than twenty million emails). We’ve learned that Trump’s transition team copied highly sensitive documents and removed them from a secure facility. We’ve learned that members of Trump’s White House staff use encrypted messaging apps that seem to evade federal records laws. And we know now that Trump associates are under federal investigation for far more serious things. Yet most of the fulminating critics have gone silent. It’s almost as if they never really cared about the proper maintenance of government records or the finer points of retroactive classification, and the whole thing was just a convenient political piñata.

The further we get from the election, the stranger it seems that this controversy could swing a national election with such monumental consequences. I picture future historians scratching their heads, trying to understand what happened. I’m still scratching mine, too.

Trolls, Bots, Fake News, and Real Russians

When reason fails, the devil helps.

—Fyodor Dostoevsky

Some people are blessed with a strong immune system. Others aren’t as lucky. Their defenses have been worn down by disease or injury, so they’re susceptible to all kinds of infections that a healthy person would easily fight off. When that happens to someone you love, it’s terrible to watch.

The “body politic” works in much the same way. Our democracy has built-in defenses that keep us strong and healthy, including the checks and balances written into our Constitution. Our Founding Fathers believed that one of the most important defenses would be an informed citizenry that could make sound judgments based on facts and reason. Losing that is like losing an immune system, leaving a democracy vulnerable to all manner of attack. And a democracy, like a body, cannot stay strong through repeated injuries.

In 2016 our democracy was assaulted by a foreign adversary determined to mislead our people, enflame our divisions, and throw an election to its preferred candidate. That attack succeeded because our immune system had been slowly eroded over years. Many Americans had lost faith in the institutions that previous generations relied on for objective information, including government, academia, and the press, leaving them vulnerable to a sophisticated misinformation campaign. There are many reasons why this happened, but one is that a small group of right-wing billionaires—people like the Mercer family and Charles and David Koch—recognized long ago that, as Stephen Colbert once joked, “reality has a well-known liberal bias.” More generally, the right spent a lot of time and money building an alternative reality. Think of a partisan petri dish where science is denied, lies masquerade as truth, and paranoia flourishes. Their efforts were amplified in 2016 by a presidential candidate who trafficked in dark conspiracy theories drawn from the pages of supermarket tabloids and the far reaches of the internet; a candidate who deflected any criticism by attacking others with made-up facts and an uncanny gift for humiliating zingers. He helped to further blur news and entertainment, reality TV and reality.

As a result, by the time Vladimir Putin came along, our democracy was already far sicker than we realized.

Now that the Russians have infected us and seen how weak our defenses are, they’ll keep at it. Maybe other foreign powers will join them. They’ll also continue targeting our friends and allies. Their ultimate goal is to undermine—perhaps even destroy—Western democracy itself. As the former Director of National Intelligence, James Clapper, told Congress, “If there has ever been a clarion call for vigilance and action against a threat to the very foundation of our democratic political system, this episode is it.”

This should concern all Americans—Republicans, Democrats, Independents, everyone. We need to get to the bottom of it. The 2016 election may be over, but we have new elections coming up soon. I’m going to lay out what is known in as much detail as I can, so we can try to understand what happened and what we can do to prevent it from happening again. There’s a lot we still don’t know, investigations are ongoing, and the story changes daily with breaking news. Trump, his allies, and others have vigorously denied accusations of wrongdoing. You can look at the facts and decide for yourself. But what should be beyond doubt is that foreign interference in our elections is wrong, period. And the threat we face, from without and within, is bigger than one campaign, one party, or one election. The only way to heal our democracy and protect it for the future is to understand the threat and defeat it.

V for Vendetta (and Vladimir)

President Obama once compared Vladimir Putin to a “bored kid at the back of the classroom.” “He’s got that kind of slouch,” Obama said. When I sat with Putin in meetings, he looked more like one of those guys on the subway who imperiously spread their legs wide, encroaching on everyone else’s space, as if to say, “I take what I want,” and “I have so little respect for you that I’m going to act as if I’m lounging at home in my bathrobe.” They call it “manspreading.” That was Putin.

I’ve dealt with a lot of male leaders in my life, but Putin is in a class by himself. A former KGB spy with a taste for over-the-top macho theatrics and baroque violence (a public inquiry in the United Kingdom concluded that he probably approved the killing of one of his enemies in London by poisoning his tea with polonium-210, a rare radioactive isotope), Putin has emerged in the popular imagination as an arch-villain straight out of a James Bond movie. Yet he’s also perennially misunderstood and underestimated. George W. Bush famously said that after looking Putin in the eye, he found him “very straightforward and trustworthy,” and was “able to get a sense of his soul.” My somewhat tongue-in-cheek response was: “He was a KGB agent—by definition, he doesn’t have a soul.” I don’t think Vladimir appreciated that one.

Our relationship has been sour for a long time. Putin doesn’t respect women and despises anyone who stands up to him, so I’m a double problem. After I criticized one of his policies, he told the press, “It’s better not to argue with women,” but went on to call me weak. “Maybe weakness is not the worst quality for a woman,” he joked. Hilarious.

Putin still smolders over what he views as the humiliations of the 1990s, when Russia lost its old Soviet dominions, and the Clinton administration presided over NATO’s expansion. And things got a lot worse between us during my time as Secretary of State.

When President Obama and I came into office in 2009, Putin and his prime minister, Dmitry Medvedev, had swapped jobs as a way of thwarting constitutionally required term limits. Surprisingly, Medvedev showed some independence and a willingness to pursue better relations with the United States. We knew Putin was still the real power in Russia but decided to see if we could find some areas of shared interest where progress might be possible. That was the origin of the much-maligned “reset.” It led to several concrete successes, including a new nuclear arms control treaty, new sanctions on Iran and North Korea, a much-needed supply route to equip our troops in Afghanistan, increased trade and investment, and expanded counterterrorism cooperation. In the spring of 2011, President Medvedev agreed to abstain on the UN Security Council resolution authorizing the use of force to protect civilians in Libya from the dictator Colonel Muammar Gaddafi, a decision that angered Putin.

President Obama and I agreed that seeking pragmatic cooperation with Russia on certain issues was not inconsistent with also standing up for our values and showing support for the democratic aspirations of the Russian people. I felt a responsibility to speak out against the Kremlin’s repression of human rights in Russia, especially the intimidation and murder of journalists and political opponents. In October 2009, I was in Moscow and did an interview with one of the last remaining independent radio stations in the country. I expressed support for human rights and civil society, and I said that I thought a lot of Russians wanted the thugs who attacked journalists brought to justice. I knew Putin wouldn’t be happy with me saying these things on his own turf, but I felt that if the United States accepted a gag order on these issues, that decision would reverberate, not just in Russia but also around the world.

The KGB taught Putin to be suspicious of everyone. Russia’s troubles in the 1990s and the “color revolutions” of the 2000s—the string of popular revolts that toppled authoritarian regimes in several former Soviet bloc countries—took him from suspicious to paranoid. He came to view popular dissent as an existential threat. When he heard me and other Western leaders voice support for civil society in Russia, he saw it as a plot to undermine him.

For Putin, a pivotal moment came in 2011. In September he announced he would run for President again. In December there were widespread reports of fraud in parliamentary elections, which sparked domestic protests and international condemnation. At a conference in Lithuania focused on promoting democracy and human rights in Europe, I expressed America’s concerns. “The Russian people, like people everywhere, deserve the right to have their voices heard and their votes counted,” I said, “and that means they deserve fair, free, transparent elections and leaders who are accountable to them.” Tens of thousands of Russians took to the streets amid chants of “Putin is a thief,” an unprecedented popular challenge to his iron grip on the country. Putin, more paranoid than ever, thought it was a conspiracy orchestrated from Washington. He blamed me in particular, saying I “gave them a signal.”

Putin quashed the protests and once again became President, but he was now running scared and seething with anger. In the fall of 2011, Putin had published an essay promising to regain Russia’s regional and global influence. I read it as a plan to “re-Sovietize” the lost empire and said so publicly. Once back in office, Putin moved to put his vision into action. He consolidated power and cracked down on any remaining domestic dissent. He also took a more combative tone toward the West and nursed his personal grudge against me. By the way, that’s not just how I saw it; grudge is also the word the U.S. government used in its official assessment.

In a series of memos, I warned President Obama that things were changing in Russia, and America would have to take a harder line with Putin. Our relationship was likely to get worse before it got better, I told the President, and we needed to make it clear to Putin that aggressive actions would have consequences.

There’s a Bear in the Woods

During Obama’s second term, when I was out of office, things did indeed go from bad to worse. When popular protests in Ukraine forced the country’s corrupt, pro-Moscow leader to flee, Putin swung into action. He launched an operation to subvert and seize Ukraine’s Crimean Peninsula, a vacation destination for wealthy Russians. That was followed by further efforts to destabilize eastern Ukraine, home to many ethnic Russians, eventually leading to a protracted civil war.

Watching from the sidelines, I was struck by the sophistication of the operation. It was much more effective than Russia’s 2008 invasion of Georgia. Nationalist propaganda on television, radio, and social media radicalized ethnic Russians, while cyberattacks muzzled opposing voices. Undercover Russian paramilitary special forces swept into Crimea to organize protests, seize buildings, and intimidate or co-opt Ukrainian officials. Meanwhile, the Kremlin denied it all, despite the fact that the whole world could see photos of Russian soldiers carrying Russian weapons, driving Russian vehicles, and speaking with Russian accents. Putin called them indigenous “self-defense groups.” Ukrainians called them “little green men.” Once the occupation was a fait accompli, the Russians staged a rigged referendum to give themselves a patina of popular sovereignty and then annexed the peninsula, formally making it part of Russia.

The Russians did one other thing, which didn’t get enough attention at the time but in retrospect was a sign of things to come. In early 2014, they released on Twitter and YouTube what they claimed was an audio recording of a private conversation between two veteran American diplomats, our Ambassador to Ukraine, Geoff Pyatt, and my friend and former advisor Toria Nuland, who was then the top State Department official for Europe. On the Russian tape, Toria used colorful language to express her exasperation about European foot-dragging over Ukraine. Moscow clearly hoped her words would drive a wedge between America and our allies. The incident didn’t have lasting diplomatic repercussions, but it did show that the Russians were not just stealing information for intelligence purposes, as all countries do; they were now using social media and strategic leaks to “weaponize” that information.

In the wake of Russia’s Ukraine operations, I expressed my concerns to some of my former national security colleagues. Moscow had clearly developed new capabilities in psychological and information warfare and was willing to use them. I was worried the United States and our allies weren’t prepared to keep up or respond. I knew that in 2013, one of Russia’s top military officers, Valery Gerasimov, had written an article laying out a new strategy for hybrid warfare. In previous generations, the Soviet military had planned to fight large-scale conflicts with massive conventional and nuclear forces. In the twenty-first century, Gerasimov said, the line between war and peace would blur, and Russia should prepare for under-the-radar conflicts waged through propaganda, cyberattacks, paramilitary operations, financial and energy manipulation, and covert subversion. The operations in Crimea and eastern Ukraine (and, I would argue, the harboring of NSA leaker Edward Snowden) proved that Putin was putting Gerasimov’s theory into practice.

Sometimes these tactics are called “active measures.” Thomas Rid, a professor of security studies at King’s College London, offered a good primer in testimony before the Senate Intelligence Committee in March 2017. “Active measures are semicovert or covert intelligence operations to shape an adversary’s political decisions,” he explained. “The tried and tested way of active measures is to use an adversary’s weaknesses against himself,” and the rise of the internet and social media has created many new opportunities. As Senator Sheldon Whitehouse put it, “The Russians have been at this for a long time,” and now “they’ve adapted old methods to new technologies—making use of social media, malware, and complex financial transactions.”

I was also alarmed to see Russian money, propaganda, or other support aiding right-wing nationalist parties across Europe, including Marine Le Pen’s National Front in France, Alternative for Germany (AfD), and Austria’s Freedom Party. According to the Washington Post, the Kremlin has also cultivated leaders of right-wing American organizations such as the NRA, the National Organization for Marriage, and individuals like the evangelist Franklin Graham. Putin has positioned himself as the leader of an authoritarian, xenophobic international movement that wants to expel immigrants, break up the European Union, weaken the Atlantic Alliance, and roll back much of the progress achieved since World War II. People laugh when Putin has himself photographed riding horses shirtless, winning judo matches, and driving race cars. But the macho stunts are part of a strategy. He has made himself an icon to traditionalists everywhere who resent their increasingly open, diverse, and liberal societies. That’s why he formed a close alliance with the Russian Orthodox Church, passed vicious antigay laws, and decriminalized domestic violence. It’s all about projecting an image of traditional masculinity, Christian morality, and white nationalist purity and power.

During the campaign, I asked my team to start working on a more aggressive strategic approach toward Russia. I didn’t want to be dragged into a new Cold War, but the best way to avoid conflict and keep the door open for future cooperation would be to send Putin a message of strength and resolve on Day One. It’s been said that he subscribes to Vladimir Lenin’s old adage: “Probe with bayonets. If you encounter mush, proceed; if you encounter steel, withdraw.” I wanted to be sure that when Putin looked to America, he saw steel, not mush.

I wanted to go further than the Obama administration, which resisted providing defensive arms to the Ukrainian government or establishing a no-fly zone in Syria, where Putin had launched a military intervention to prop up the murderous dictator Bashar al-Assad. I also intended to increase our investment in cybersecurity and pursue an all-hands-on-deck effort to secure cooperation between the government and the private sector on protecting vital national and commercial infrastructure from attacks, including nuclear power plants, electrical grids, dams, and the financial system.

All of this is to say that I had my eyes open. I knew Putin was a growing threat. I knew he had a personal vendetta against me and deep resentment toward the United States.

Yet I never imagined that he would have the audacity to launch a massive covert attack against our own democracy, right under our noses—and that he’d get away with it.

Since the election, we’ve learned a lot about the scope and sophistication of the Russian plot, and more information comes to light every day. But even during the campaign, we knew enough to realize that we were facing, in the words of Senator Harry Reid, “one of the gravest threats to our democracy since the Cold War.” And it just got worse from there. I won’t try to provide you a definitive account of every twist and turn of this saga—there are plenty of other sources for that—but I will try to share what I experienced, how it felt, and what I think we need to do as a nation to protect ourselves for the future.

The Budding Bromance

It was strange from the start. Why did Donald Trump keep blowing kisses to Vladimir Putin? He said he would give Putin an A for leadership, and described the Russian President as “highly respected within his country and beyond.” Trump reveled in reports that Putin had called him “brilliant,” even though the more accurate translation was “colorful.” In a particularly telling exchange on MSNBC’s Morning Joe, Trump defended Putin’s alleged murder of journalists. “At least he’s a leader, unlike what we have in this country,” Trump said. As if that wasn’t bad enough, he added, “I think our country does plenty of killing also.” No previous American presidential candidate would ever have dreamt of trashing our country like that or suggesting moral equivalency between American democracy and Russian autocracy. No wonder Putin liked Trump.

What was going on here? I was genuinely puzzled. This was far outside the bounds of normal American politics, especially for a Republican. How was the Party of Reagan letting itself become the Party of Putin?

I thought there were three plausible explanations for the budding Trump-Putin “bromance.”

First, Trump has a bizarre fascination with dictators and strongmen. He praised Kim Jong-un, the murderous young ruler of North Korea, for his skill at consolidating power and eliminating dissent—“You’ve gotta give him credit,” Trump said. He also talked admiringly about the 1989 Chinese massacre of unarmed student protesters at Tiananmen Square; he said it showed strength. Strength is what it’s all about. Trump doesn’t think in terms of morality or human rights, he thinks only in terms of power and dominance. Might makes right. Putin thinks the same way, albeit much more strategically. And Trump appears to have fallen hard for Putin’s macho “bare-chested autocrat” act. He doesn’t just like Putin—he seems to want to be like Putin, a white authoritarian leader who could put down dissenters, repress minorities, disenfranchise voters, weaken the press, and amass untold billions for himself. He dreams of Moscow on the Potomac.

Second, despite his utter lack of interest in or knowledge of most foreign policy issues, Trump has a long-standing worldview that aligns well with Putin’s agenda. He is suspicious of American allies, doesn’t think values should play a role in foreign policy, and doesn’t seem to believe the United States should continue carrying the mantle of global leadership. Way back in 1987, Trump spent nearly $100,000 on full-page ads in the New York Times, the Washington Post, and the Boston Globe criticizing Ronald Reagan’s foreign policy and urging America to stop defending allies who should be taking care of themselves. Trump said the world was taking advantage of the United States and laughing at us. Nearly thirty years later, he was saying the same things. He referred to America’s alliances as if they were protection rackets, where we could extort weaker countries to pay tribute in exchange for safety. He threatened to abandon NATO and bad-mouthed the European Union. He insulted the leaders of countries such as Britain and Germany. He even got into a Twitter fight with Pope Francis! Given all this, it’s no surprise that, once he became President, Trump bickered with our allies and refused to commit to the bedrock principle of mutual defense at a NATO summit. America’s lost prestige and newfound isolation were embodied in the sad image of the other leaders of Western democracies strolling together down a lovely Italian street while Trump followed in a golf cart, all by himself.

All this was music to Putin’s ears. The Kremlin’s top strategic goal is to weaken the Atlantic Alliance and reduce America’s influence in Europe, leaving the continent ripe for Russian domination. Putin couldn’t ask for a better friend than Donald Trump.

The third explanation was that Trump seems to have extensive financial ties to Russia. In 2008, Trump’s son Don Jr. told investors in Moscow, “Russians make up a pretty disproportionate cross section of a lot of our assets” and “we see a lot of money pouring in from Russia,” according to the Russian newspaper Kommersant. In 2013, Trump himself said in an interview with David Letterman that he did “a lot of business with the Russians.” A respected golf journalist named James Dodson reported that Trump’s other son, Eric, told him, “We don’t rely on American banks” to fund Trump golf projects, “we have all the funding we need out of Russia.”

Without seeing Trump’s tax returns, it’s impossible to determine the full extent of these financial ties. Based on what’s already known, there is good reason to believe that despite repeated bankruptcies and even though most American banks refused to lend to him, Trump, his companies, or partners, according to USA Today, “turned to wealthy Russians and oligarchs from former Soviet republics—several allegedly connected to organized crime.” This was based on a review of court cases and other legal documents. Additionally, in 2008, Trump raised eyebrows by selling a mansion in Palm Beach to a Russian oligarch at an inflated price—$54 million more than he paid for it just four years earlier. In 2013, his Miss Universe pageant in Moscow was partly financed by a billionaire ally of Putin. To build Trump SoHo New York hotel, he partnered with a company called the Bayrock Group and a Russian immigrant named Felix Sater, formerly linked to the mafia, who was previously convicted of money laundering. (USA Today has done great reporting on all of this, if you want to learn more.)

Trump’s advisors also had financial ties to Russia. Paul Manafort, whom Trump hired in March 2016 and promoted to campaign chairman two months later, was a Republican lobbyist who had spent years serving autocrats overseas, most recently making millions working for pro-Putin forces in Ukraine. Then there was Michael Flynn, the former head of the Defense Intelligence Agency who had been fired for good cause by President Obama in 2014. Then Flynn accepted money from Putin’s Western-facing propaganda network, Russia Today (RT), and in December 2015 attended RT’s tenth-anniversary gala in Moscow, where he sat at Putin’s table (along with Green Party presidential candidate Jill Stein). There was also Carter Page, a former advisor to the Russian gas giant Gazprom, who traveled back and forth to Moscow frequently—including in July 2016, in the middle of the campaign. He seemed to be reading from the Kremlin’s anti-American talking points.

Learning all this over the course of 2015 and 2016 was surreal. It felt like we were peeling an onion, and there was always another layer.

If you add together all these factors—Trump’s affection for tyrants and hostility toward allies, sympathy for Russia’s strategic aims, and alleged financial ties to shady Russian actors—his pro-Putin rhetoric starts to make sense. And this was all out in the open and well known throughout the campaign. It came to a head in late April 2016, when Trump called for improved relations with Russia in a major foreign policy speech at the Mayflower Hotel in Washington. The Russian Ambassador to the United States, Sergey Kislyak, applauded from the front row. (He later attended the Republican National Convention, but avoided ours.)

Republican national security experts were appalled by Trump’s embrace of Putin. So was I. At every opportunity, I warned that allowing Trump to be Commander in Chief would be profoundly dangerous and play directly into Russia’s hands. “It’ll be like Christmas in the Kremlin,” I predicted.

Breach

Then things got stranger.

In late March 2016, FBI agents met with my campaign lawyer, Marc Elias, and other senior staffers at our Brooklyn headquarters to warn us that foreign hackers could be targeting our campaign with phishing emails that tried to trick people into clicking links or entering passwords that would open up access to our network. We were already aware of the threat, because scores if not hundreds of these phishing emails were pouring in. Most were easy to spot, and we had no reason at the time to believe any were successful.

Then, in early June, Marc got a disturbing message from the Democratic National Committee. The DNC’s computer network had been penetrated by hackers thought to be working for the Russian government. According to the New York Times, the FBI had apparently discovered the breach months earlier, in September 2015, and had informed a tech support contractor at the DNC, but never visited the office or did much to follow up. As a former head of the FBI Cyber Division told the Times later, that was a bewildering oversight. “We are not talking about an office that is in the middle of the woods of Montana,” he said. The offices were just a mile and a half apart. After the election, FBI Director Comey admitted, “I might have walked over there myself, knowing what I know now.”

Word didn’t reach the DNC’s leadership until April. They then brought in a respected cybersecurity firm called CrowdStrike to figure out what was going on, kick out the hackers, and protect the network from further penetration. The CrowdStrike experts determined that the hackers had likely come from Russia and that they had gained access to a large trove of emails and documents. All of this would become public when the Washington Post broke the story on June 14.

The news was unsettling but not shocking. The Russian government had been attempting to hack sensitive American networks for years, as had other countries, such as China, Iran, and North Korea. In 2014, Russians had breached the State Department’s unclassified system and then moved on to the White House and the Pentagon. They also hacked think tanks, journalists, and politicians.

The general view was that all of these hacks and attempted hacks were fairly run-of-the-mill intelligence gathering, albeit with twenty-first-century techniques. That turned out to be wrong. Something far more insidious was happening. On June 15, one day after the DNC attack became public, a hacker named Guccifer 2.0—thought to be a front for Russian intelligence—claimed credit for the breach and posted a cache of stolen documents. He said he had given thousands more to WikiLeaks, the organization supposedly devoted to radical transparency. Julian Assange, the founder of WikiLeaks, promised to release “emails related to Hillary Clinton,” although it wasn’t at all clear what that meant.

The publication of stolen files from the DNC was a dramatic turn of events for several reasons. For starters, it showed that Russia was interested in doing more than collecting intelligence on the American political scene—it was actively trying to influence the election. Just as it had done a year earlier with the audio recording of Toria Nuland, Russia was “weaponizing” stolen information. It did not occur to me at the time that anyone associated with Donald Trump might be coordinating with the Russians, but it seemed likely that Putin was trying to help his preferred candidate. After all, he disliked and feared me, and had an ally in Trump. This was underscored when the Trump campaign removed language from the Republican Party platform calling for the United States to provide Ukraine with “lethal defensive weapons”—a gift to Putin that might as well have come with a ribbon and a bow.

Careful analysis of the documents from Guccifer also revealed an alarming prospect: at least one of the files seemed like it could have come from our campaign, not the DNC. Further research suggested that the file might have been stolen from the personal Gmail account of John Podesta, my campaign chairman. We couldn’t be sure, but we feared that more trouble was coming.

Shouting into the Wind

On July 22, WikiLeaks published about twenty thousand stolen DNC emails. It highlighted a handful of messages that included offensive comments about Bernie Sanders, which predictably set off a firestorm among Bernie’s supporters, many of whom were still angry about having lost the primaries. But nothing in the stolen emails remotely backed up the charge that the primaries had been rigged. Nearly all of the offending messages were written in May, months after I had amassed an insurmountable vote and delegate lead.

More important, though, was the fact that the Russians or their proxies had the sophistication to find and exploit those handful of provocative stolen emails in order to drive a wedge between Democrats. That suggests a deep knowledge and familiarity of our political scene and its players. Also, imagine how many inflammatory and embarrassing things they would have found if they’d hacked Republican targets. (Spoiler alert: they did, but never released anything.)

The timing of the WikiLeaks release was terrible—and it didn’t seem like a coincidence. I had defeated Bernie and locked up the nomination in early June, but he hadn’t endorsed me until July 12, and now we were working hard to bring the party together before the Democratic National Convention started in Philadelphia on July 25. Plus, the news hit on the same day I was introducing Tim Kaine as my running mate, turning what should have been one of the best days of our campaign into a circus.

The document dump seemed designed to cause us maximum damage at a critical moment. It worked. DNC chair Debbie Wasserman Schultz resigned two days later, and the opening of the convention was marred by loud boos and catcalls from Sanders supporters. I was sick about the whole thing. After so many long, hard months of campaigning, I wanted the convention to be perfect. It was my best chance until the debates to present my vision for the country directly to the voters. I remembered what a boost Bill received from his convention in Madison Square Garden in 1992, and I hoped to gain similar momentum. Instead, we were now dealing with a divided party and distracted press corps. Democratic leaders, especially Congresswoman Marcia Fudge of Ohio, Reverend Leah Daughtry, and Donna Brazile, helped bring order to the chaos. And Michelle Obama’s masterful, moving speech brought the hall together and quieted the dissenters. Then Bernie spoke, endorsed me again, and helped cement the détente.

On July 27, the day before I formally accepted the Democratic nomination, Trump held one of his wild, stream-of-consciousness press conferences. He said that as President he might accept Russia’s annexation of Crimea, deflected blame from the Kremlin for the DNC hack, and then, remarkably, urged the Russians to try to hack my email account. “Russia, if you’re listening, I hope you’re able to find the thirty thousand emails that are missing,” he said, referring to the personal, non-work-related emails that were deleted from my account after everything else had been provided to the State Department. “I think you will probably be rewarded mightily by our press.” As the New York Times described it, Trump was “urging a power often hostile to the United States to violate American law by breaking into a private computer network.”

Katy Tur of NBC News followed up to see if this was a joke or he really meant it. She asked if Trump had “any qualms” about asking a foreign government to break into Americans’ emails. Instead of backing off, he doubled down. “If Russia or China or any other country has those emails, I mean, to be honest with you, I’d love to see them,” he said. He also refused to tell Putin not to try to interfere in the election: “I’m not going to tell Putin what to do; why should I tell Putin what to do?” This was no joke.

Despite Trump’s attempts to cover for Putin, cybersecurity experts and U.S. intelligence officials were confident that the Russians were behind the hack. There still wasn’t official consensus about whether their goal was to undermine public confidence in America’s democratic institutions or if Putin was actively trying to derail my candidacy and help elect Trump. But I didn’t have any doubt. And the timing of the public disclosure, as well as the specific nature of the material (did Russian intelligence really understand the ins and outs of DNC politics and the decisions of Debbie Wasserman Schultz?), raised the strong possibility that the Russians had gotten help from someone with experience in American politics—a truly alarming prospect.

We were doing a million things at once that week. The convention was all-consuming. So it was hard to stop and focus on the gravity of what was happening. But I realized we had crossed a line. This wasn’t the normal rough-and-tumble of politics. This was—there’s no other word for it—war. I told my team I thought we were at a “break glass” moment. “We’re under attack,” I said. It was time to take a much more aggressive public posture. Robby Mook did a round of interviews in which he pointed the finger squarely at Russia. He said they weren’t trying just to create chaos, they were actively trying to help Trump. That shouldn’t have been particularly controversial, but Robby was treated like a kook. Jennifer Palmieri and Jake Sullivan held a series of background briefings for news networks to explain in more detail. After the election, Jennifer wrote an op-ed in the Washington Post titled “The Clinton Campaign Warned You About Russia. But Nobody Listened to Us.” She recalled how journalists were generally more interested in the gossipy content of the stolen emails rather than the prospect that a foreign power was trying to manipulate our election. The press treated our warnings about Russia like it was spin we’d cooked up to distract from embarrassing revelations—a view actively encouraged by the Trump campaign. The media was accustomed to Trump peddling crazy conspiracy theories—like that Ted Cruz’s dad helped kill John F. Kennedy—and it acted as if the Russian hacking was “our” conspiracy theory, a tidy false equivalency that let reporters and pundits sleep well at night. As Matt Yglesias of the news site Vox described it later, most journalists thought the argument that Moscow was trying to help Trump was “outlandish and borderline absurd,” and our attempt to raise the alarm “was just too aggressive, self-serving, and a little far-fetched.”

Maybe the press wouldn’t listen to us, but I figured they would listen to respected intelligence officials. On August 5, Mike Morell, the former acting director of the CIA, wrote a highly unusual op-ed in the New York Times. Despite being a strictly nonpartisan career professional, he said that he had decided to endorse me for President because of my strong record on national security, including my role in bringing Osama bin Laden to justice. By contrast, he said Trump was “not only unqualified for the job, but he may well pose a threat to our national security.” Coming from America’s former top spy, that was a shocking statement. But it paled compared with what Morell said next. Putin, he noted, was a career intelligence officer “trained to identify vulnerabilities in an individual and to exploit them.” And here’s the shocking part: “In the intelligence business,” Morell said, “we would say that Mr. Putin had recruited Mr. Trump as an unwitting agent of the Russian Federation.”

Morell’s argument was not that Trump or his campaign was conspiring illegally with the Russians to rig the election—although he certainly didn’t rule it out. It was that Putin was manipulating Trump into taking policy positions that would help Russia and hurt America, including “endorsing Russian espionage against the United States, supporting Russia’s annexation of Crimea, and giving a green light to a possible Russian invasion of the Baltic States.” That’s an important point to keep in mind, because it often gets lost amid the intense focus on potential criminal acts. Even without a secret conspiracy, there was plenty of troubling pro-Putin behavior right out in the open.

Morell’s op-ed was the equivalent of pulling the fire alarm in a crowded building. And yet, somehow, most in the media—and many voters—continued to ignore the danger staring us in the face.

Snakes!

I was not shocked to see the connection between WikiLeaks and the Russian intelligence services. At least that helped further discredit its odious leader, Julian Assange. In my view, Assange is a hypocrite who deserves to be held accountable for his actions. He claims to be a champion of transparency, but for many years, he’s been helpful to Putin, one of the most repressive and least transparent autocrats in the world. It’s not just that WikiLeaks avoids publishing anything Putin won’t like and instead targets Russia’s adversaries—Assange actually hosted a television show on RT, Putin’s propaganda network, and receives adoring coverage there. And if hypocrisy isn’t bad enough, Assange was charged with rape in Sweden. To avoid facing those charges, he jumped bail and fled to the Ecuadorian embassy in London. After years of waiting, Sweden eventually said it would no longer try to extradite him, but promised that if Assange came back to the country, the investigation could be reopened.

Assange, like Putin, has held a grudge against me for a long time. The bad blood goes back to 2010, when WikiLeaks published more than 250,000 stolen State Department cables, including many sensitive observations from our diplomats in the field. As Secretary of State, I was responsible for the safety of our officers around the world, and I knew that releasing those confidential reports put not only them in danger but also their foreign contacts—including human rights activists and dissidents who could face reprisals from their own governments. We had to move fast to evacuate vulnerable people, and, thankfully, we don’t believe anyone was killed or jailed as a result. I thought Assange was reckless and wrong, and said so publicly.

The fact that these two old adversaries from my time as Secretary of State—Assange and Putin—seemed to be working together to damage my campaign was maddening. It was bad enough to have to go up against a billionaire opponent and the entire Republican Party; now I also had to take on these nefarious outside forces. The journalist Rebecca Traister observed once that there was “an Indiana Jones–style, ‘It had to be snakes’ inevitability” about me facing Trump. “Of course Hillary Clinton is going to have to run against a man who seems both to embody and have attracted the support of everything male, white, and angry about the ascension of women and black people in America,” she wrote. I was up for the challenge. And I might add: Of course I had to face not just one America-bashing misogynist but three. Of course I’d have to get by Putin and Assange as well.

By midsummer 2016, the whole world knew that Trump and his team were cheering on the Russian attack on our democracy, and doing everything they could to exploit it. Trump never even tried to hide the fact that he was making common cause with Putin. But what if they were doing more than that? What if they were actually conspiring with Russian intelligence and WikiLeaks? There wasn’t any evidence of that yet, but the coincidences were piling up.

Then, on August 8, Trump’s longtime consigliere Roger Stone, who cut his teeth as one of Richard Nixon’s “dirty tricksters,” bragged to a group of Florida Republicans that he was in communication with Assange and predicted that an “October surprise” was coming. This was a shocking admission, made in public, from Trump’s longest-serving political advisor. Stone made similar statements on August 12, 14, 15, and 18. On August 21, he tweeted, “Trust me, it will soon be Podesta’s time in the barrel. #CrookedHillary”. This was particularly notable because, as I mentioned earlier, we had determined there was a good chance that John’s email might have been hacked, but didn’t know for sure. Stone kept at it over the next few weeks, even calling Assange his “hero.”

I wasn’t the only one who noticed. At the end of August, Harry Reid, one of the congressional “gang of eight” who are briefed on the most sensitive intelligence matters, wrote a letter to FBI Director Comey that cited Stone’s claims and asked for a full and thorough investigation. “The evidence of a direct connection between the Russian government and Donald Trump’s presidential campaign continues to mount,” Reid wrote. He also raised the prospect that there might be an attempt to falsify official election results. This was a reference to public reports that Russian hackers had penetrated voter registration databases in both Arizona and Illinois, prompting the FBI to warn state election officials across the country to upgrade their security. Like Morell’s op-ed, Reid’s letter was an attempt to shake the country out of its complacency and get the press, the administration, and all Americans focused on an urgent threat. It didn’t work.

Drip, Drip, Drip

As we headed into the fall, troubling reports and rumors continued to swirl. Paul Manafort resigned on August 19 amid growing questions about his financial ties to Russia. On September 5, the Washington Post reported that U.S. intelligence agencies now believed there was “a broad covert Russian operation in the United States to sow public distrust in the upcoming presidential election and in U.S. political institutions.” That meant it was much bigger than the DNC hack.

We heard there was a federal interagency task force digging into the Trump team’s financial ties, but no reporters could get it confirmed on the record. There was also talk that the FBI was looking into strange computer traffic between Trump Tower and a Russian bank. Reporters were chasing that one, too, and Slate’s Franklin Foer eventually broke the story on October 31. Then there were the whispers going around Washington that the Russians had compromising information on Trump, possibly a salacious videotape from a Moscow hotel. But nobody had any proof.

At my first debate with Trump, on September 26, I went after him hard on Russia, and he continued to defend Putin and contradict the conclusions of our intelligence agencies, which they had shared with him personally. “I don’t think anybody knows it was Russia that broke into the DNC,” Trump insisted. “I mean, it could be Russia, but it could also be China. It could also be lots of other people. It also could be somebody sitting on their bed that weighs four hundred pounds, okay?” What was he talking about? A four-hundred-pound guy in his basement? Was he thinking of a character out of The Girl with the Dragon Tattoo? I wondered who told Trump to say that.

Meanwhile, Roger Stone continued to tweet warnings that WikiLeaks was preparing to drop another bomb on us, one that would destroy my campaign and land me in prison. He was such a bizarre character it was hard to know how seriously to take anything he said. But given what had happened already, who knew what other dirty tricks were coming our way.

Then came October 7, one of the most significant days of the entire campaign. I was in a prep session for the upcoming second debate, trying hard to stay focused on the task at hand.

The first thing that happened was that Jim Clapper, the Director of National Intelligence, and Jeh Johnson, the Secretary of Homeland Security, issued a brief statement that for the first time formally accused “Russia’s senior-most officials” of ordering the hacking of the DNC. We already knew this, but the formal statement gave it the full weight of the U.S. government. Strikingly, the FBI did not join in the statement, and we later learned that Comey refused to do so, claiming it was inappropriate so close to the election. (Hmm.)

Then, at 4:00 P.M., the Washington Post broke the news of Trump’s Access Hollywood tape, in which he bragged about sexually assaulting women. It was a catastrophe for Trump’s campaign. Less than one hour later, WikiLeaks announced it had obtained fifty thousand of John Podesta’s emails and published a first batch of about two thousand. It looked like an orchestrated attempt to change the subject and distract voters—and provided further reason to believe that WikiLeaks and its Russian patrons were very much in sync with the Trump campaign.

It turns out, Russian hackers had gained access to John’s personal email account back in March, thanks to a successful phishing attack. WikiLeaks continued to release stolen emails almost every single day for the rest of the campaign. For a while, it seemed like the WikiLeaks gambit was failing. The Access Hollywood story dominated the headlines, put Trump on the defensive, and sent his Republican backers scurrying for cover. The press eagerly covered every stolen email that emerged—even reprinting John’s favorite risotto recipe—but none of the stories monopolized the news cycle like the Trump tape.

I commiserated with John about the outrageous invasion of privacy—I was one of the few who knew what it felt like—but he took it in stride. He felt bad about some of the language he used. He felt even worse for the friends and colleagues who had sent him private messages and now had to see their words printed for all to see. And WikiLeaks hadn’t bothered to redact personal information such as phone numbers and Social Security numbers, which victimized good people who deserved better.

In the end, though, most of John’s emails were… boring. They revealed the nuts and bolts of a campaign at work, with staffers debating policies, editing speeches, and kibitzing about the daily ups and downs of the election. In fact, Tom Friedman of the New York Times wrote a column about how well the behind-the-scenes correspondence reflected on me and my team. “When I read WikiHillary, I hear a smart, pragmatic, center-left politician,” he wrote, and “I am more convinced than ever she can be the President America needs today.”

What was harder to see at the time was that the steady stream of stories guaranteed that “Clinton” and “emails” remained in the headlines up until Election Day. None of this had anything at all to do with my use of personal email at the State Department—nothing at all—but for many voters, it would all blend together. And that was before Jim Comey sent his misguided letter to Congress, which made it all much worse. As a result, we faced a perfect storm. And Trump did his best to amplify our problems, citing WikiLeaks more than 160 times in the final month of the campaign. He could barely contain his excitement whenever a new batch of stolen emails appeared.

Comparing the effects of WikiLeaks and Access Hollywood may prove the old Washington cliché about how the “drip, drip” of scandal can be even more damaging over time than a single really bad story. Trump’s tape was like a bomb going off, and the damage was immediate and severe. But no other tapes emerged, so there was nowhere else for the story to go. Eventually the press and the public moved on. It’s amazing how quickly the media metabolism works these days. By contrast, the WikiLeaks email dumps kept coming and coming. It was like Chinese water torture. No single day was that bad, but it added up, and we could never get past it. WikiLeaks played into people’s fascination with “pulling back the curtain.” Anything said behind closed doors is automatically considered more interesting, important, and honest than things said in public. It’s even better if you have to do a little legwork and google around for the information. We sometimes joked that if we wanted the press to pay attention to our jobs plan, which I talked about endlessly to little avail, we should leak a private email about it. Only then would it be news worth covering.

WikiLeaks also helped accelerate the phenomenon that eventually came to be known as fake news. False story lines started appearing on Facebook, Reddit, Breitbart, Drudge Report, and other sites often claiming to be based on stolen emails. For example, WikiLeaks tweeted on November 6 that the Clinton Foundation paid for Chelsea’s wedding, a totally false accusation, as the Washington Post’s Glenn Kessler later verified in his Fact Checker column. Kessler, who’s never been shy about criticizing me, heard from readers who said this lie helped convince them to vote for Trump. After the election, he investigated and found it to be “a claim lacking any evidence,” and he urged readers “to be more careful consumers of the news.” The lack of evidence didn’t stop the New York Post and Fox News from repeating the lie and giving it mass circulation. That really got under my skin. Bill and I were proud to pay for Chelsea and Marc’s wedding and we treasure every memory of it. Lies about me and Bill are one thing, but I can’t stand to see lies about Chelsea. She doesn’t deserve that.

Russia’s propaganda networks, RT and Sputnik, were eager purveyors of fake news. For example, U.S. intelligence agencies later pointed to an August 2016 video produced by RT titled “How 100% of the Clintons’ ‘Charity’ Went to… Themselves.” It was another lie. Since Bill and I have released our tax returns going back decades, it’s public record that since 2001 we’ve donated more than $23 million to charities such as the Elizabeth Glaser Pediatric AIDS Foundation, educational institutions, hospitals, churches, the Children’s Defense Fund, and the Clinton Foundation. And none of us—not Bill, not Chelsea, not me—has ever taken any money from the foundation.

At the time, I was barely aware that such silly Russian smears were circulating on American social media. And yet, according to a U.S. Intelligence assessment, that one RT video alone was viewed more than nine million times, mostly on Facebook.

Even if I had known that, it would have been hard to believe that many voters would take any of it seriously. Still, reporting from BuzzFeed and others was finding that the reach of fake news on Facebook and other outlets was far wider than anyone expected, and that much of it was being generated in faraway countries such as Macedonia. The whole thing was bizarre. And Trump did all he could to help fake news spread and take root, repeating fake headlines from Russian propaganda outlets like Sputnik at his rallies and retweeting extremist memes.

The day before the election, President Obama was campaigning for me in Michigan (yes, we campaigned in Michigan!), and expressed the frustration we all felt: “As long as it’s on Facebook and people can see it, as long as it’s on social media, people start believing it,” he said, “and it creates this dust cloud of nonsense.” Nonsense was right.

On October 30, Harry Reid wrote another letter to Jim Comey, trying one last time to focus the nation’s attention back on the unprecedented foreign intervention in our election. The former boxer from Searchlight, Nevada, knew we were in the fight of our lives, and he couldn’t believe no one was paying attention. Harry had been briefed by intelligence officials and was frustrated they weren’t informing the American people about what was really going on. “It has become clear that you possess explosive information about close ties and coordination between Donald Trump, his top advisors, and the Russian government,” he wrote to Comey. “The public has a right to know this information.” And yet Comey—who was only too eager to speak publicly about the investigation into my emails—continued to refuse to say a word about Trump and Russia.

I was worried that we’d see even more direct tampering on Election Day. But what more could we do? My campaign and I had spent months shouting into the wind. All that was left was to make our strongest case to voters and hope for the best.

Dragnet

After the election, I tried to unplug, avoid the news, and not think too much about all this. But the universe didn’t cooperate.

Just four days after the election, the Russian Deputy Foreign Minister bragged in an interview that his government had “contacts” with Trump’s “immediate entourage” during the campaign. Both the Kremlin and Trump’s people tried to walk back this remarkable admission, but the bell couldn’t be unrung. A few days after that, President Obama ordered the Intelligence Community—the collection of the government’s seventeen different intelligence agencies—to conduct a full review into Russian interference into the election.

Then, in early December, a twenty-eight-year-old man from North Carolina drove to Washington, D.C., with a Colt AR-15 assault rifle, a .38-caliber Colt revolver, and a knife. He had read on the internet that a popular local Washington pizzeria was secretly hosting a child sex abuse ring run by John Podesta and me. This particularly disgusting fake news got its start with an innocuous email released by WikiLeaks about John going out for pizza. It was quickly refracted through the dark corners of the internet and emerged as a blood-curdling conspiracy theory. Alex Jones, the right-wing talk show host effusively praised by Trump who claims that 9/11 was an inside job and the Sandy Hook massacre was a hoax, recorded a YouTube video about “all the children Hillary Clinton has personally murdered and chopped up and raped.” Soon that young man from North Carolina was in his car on his way to Washington. When he got to the pizzeria, he searched everywhere for the children supposedly being held captive. There weren’t any. He fired off one shot before being apprehended by police and eventually sentenced to four years in prison. Thankfully, no one was harmed. I was horrified. I immediately contacted a friend of mine who runs a bookstore on the same street. She told me that her employees also had been harassed and threatened by conspiracy nuts.

In early January, the Intelligence Community reported back to President Obama and published an unclassified version of its findings for the public. The headline was that Putin himself had ordered a covert operation with the goal of denigrating and defeating me, electing Trump, and undermining the American people’s faith in the democratic process. That was no surprise to me or anyone else who had been paying attention, although it was notable that it was now the official view of the U.S. government. The real news, however, was that the Russian intervention had gone far beyond hacking email accounts and releasing files. Moscow had waged sophisticated information warfare on a massive scale, manipulating social media and flooding it with propaganda and fake news.

Soon it felt like every day there was a new revelation about the scope of the Russian operation, secret contacts with the Trump campaign, and an ongoing federal investigation digging into all of it. Congressional hearings began. The New York Times and the Washington Post competed to break scoop after scoop. I know I give the press a lot of grief, especially the Times, but this really was journalism at its finest.

I wasn’t just a former candidate trying to figure out why she lost. I was also a former Secretary of State worried about our nation’s national security. I couldn’t resist following every twist and turn of the story as closely as possible. I read everything I could get my hands on. I called friends in Washington and Silicon Valley and consulted with national security experts and seasoned Russia hands. I learned more than I ever imagined about algorithms, “content farms,” and search engine optimization. The voluminous file of clippings on my desk grew thicker and thicker. To keep it all straight, I started making lists of everything we knew about the unfolding scandal. At times, I felt like CIA agent Carrie Mathison on the TV show Homeland, desperately trying to get her arms around a sinister conspiracy and appearing more than a little frantic in the process.

That’s not a good look for anyone, let alone a former Secretary of State. So instead, let me channel a TV show that I grew up watching as a kid in Park Ridge: Dragnet. “Just the facts, ma’am.”

We’ve learned a lot about what the Russians did, what the Trump campaign did, and how the U.S. government responded. Let’s go through it step-by-step.

What the Feds Did

First, we’ve learned that the federal investigation started much earlier than was publicly known.

In late 2015, European intelligence agencies picked up contacts between Trump associates and Russian intelligence operatives. Communications intercepts by U.S. and allied intelligence seem to have continued throughout 2016. We know now that by July 2016, the FBI’s elite National Security Division in Washington had started investigating whether the Trump campaign and the Russians were coordinating to influence the election. They have also been looking into Paul Manafort’s financial ties to pro-Putin oligarchs.

In the summer of 2016, according to the Washington Post, the FBI convinced a special Foreign Intelligence Surveillance Court that there was probable cause to believe that Trump advisor Carter Page was acting as a Russian agent, and they received a warrant to monitor his communications. The FBI also began investigating a dossier prepared by a well-respected former British spy that contained explosive and salacious allegations about compromising information the Russians had on Trump. The Intelligence Community took the dossier seriously enough that it briefed both President Obama and President Elect Trump on its contents before the inauguration. By the spring of 2017, a federal grand jury was issuing subpoenas to business associates of Michael Flynn, who resigned as Trump’s national security advisor after lying about his Russian contacts.

We’ve also learned a lot about how various parts of the U.S. government reacted differently to the intelligence coming in over the course of 2016 about ties between the Trump campaign and Russia. The CIA seems to have been most alarmed and was also convinced that the Russian goal was to help Trump and hurt me. As early as August 2016, CIA Director John Brennan called his counterpart in Moscow and warned him to stop interfering in the election. Brennan also individually briefed the “gang of eight” congressional leaders and shared his concerns. This explains why Harry Reid sought to galvanize public attention on the threat in his August letter.

We’ve learned that the FBI took a different approach. They launched an investigation in July 2016, but Director Comey didn’t inform congressional leaders, was slower than Brennan to come to the conclusion that Russia’s goal was electing Trump, and refused to join other intelligence agencies in issuing a joint statement on October 7 because he didn’t want to interfere close to an election—something that certainly didn’t stop him when it came to trumpeting news about the investigation into my emails. Sources within the FBI also convinced the New York Times to run a story saying they saw “no clear link to Russia,” countering Franklin Foer’s scoop in Slate about unusual computer traffic between Trump Tower and a Russian bank. This is one of the stories the Times’s ombudsman later criticized.

It wasn’t until after the election that the FBI finally came around and joined the rest of the Intelligence Community in putting out the January 2017 assessment that Russia had, in fact, been actively helping Trump. And in March 2017, Comey finally confirmed the existence of a federal investigation into possible coordination. Tyrone Gayle, one of my former communications aides, summed up how most of us felt hearing that news: “That sound you just heard was every ex-Clinton staffer banging their heads on the wall from California to D.C.” Part of the frustration was knowing that the FBI’s silence had helped Putin succeed and that more exposure could have given the American people the information they needed.

While Brennan and Reid had their hair on fire and Comey was dragging his feet, Republican Senate leader Mitch McConnell was actively playing defense for Trump and the Russians. We know now that even after he was fully briefed by the CIA, McConnell rejected the intelligence and warned the Obama administration that if it made any attempt to inform the public, he would attack it for playing politics. I can’t think of a more shameful example of a national leader so blatantly putting partisanship over national security. McConnell knew better, but he did it anyway.

I know some former Obama administration officials have regrets about how this all unfolded. Former Homeland Security Secretary Jeh Johnson told the House Intelligence Committee in June 2017 that the administration didn’t take a more aggressive public stance because it was concerned about reinforcing Trump’s complaints that the election was “rigged” and being “perceived as taking sides in the election.” Former Deputy National Security Advisor Ben Rhodes, whom I’d come to trust and value when we worked together in President Obama’s first term, told the Washington Post that the Obama administration was focused on a traditional cyber threat, while “the Russians were playing this much bigger game” of multifaceted information warfare. “We weren’t able to put all of those pieces together in real time,” Ben said.

Mike McFaul, Obama’s former Ambassador to Russia, summed it up in a concise tweet:

FACT: Russia violated our sovereignty during the 2016 election.

FACT: Obama exposed that attack.

OPINION: We should have focused on it more.

I understand the predicament the Obama administration faced, with McConnell threatening them and everyone assuming I was going to win regardless. Richard Clarke, President George W. Bush’s top counterterrorism advisor on 9/11, has written about how hard it can be to heed warnings about threats that have never been seen before, and certainly it was hard to imagine the Russians would dare to conduct such a massive and unprecedented covert operation. And President Obama did privately warn Putin directly to back off.

I do wonder sometimes about what would have happened if President Obama had made a televised address to the nation in the fall of 2016 warning that our democracy was under attack. Maybe more Americans would have woken up to the threat in time. We’ll never know. But what we do know for sure is that McConnell and other Republican leaders did everything they could to leave Americans in the dark and vulnerable to attack.

What the Trump Team Did

Let’s look at what we’ve learned since the election about the actions of the Trump team.

We know now there were many contacts during the campaign and the transition between Trump associates and Russians—in person, on the phone, and via text and email. Many of these interactions were with Ambassador Kislyak, who was thought to help oversee Russian intelligence operations in the United States, but they included other Russian officials and agents as well.

For example, Roger Stone, the longtime Trump political advisor who claimed that he was in touch with Julian Assange, suggested in August 2016 that information about John Podesta was going to come out. In October, Stone hinted Assange and WikiLeaks were going to release material that would be damaging to my campaign, and later admitted to also exchanging direct messages over Twitter with Guccifer 2.0, the front for Russian intelligence, after some of those messages were published by the website The Smoking Gun.

We also know now that in December 2016, Trump’s son-in-law and senior advisor, Jared Kushner, met with Sergey Gorkov, the head of a Kremlin-controlled bank that is under U.S. sanctions and tied closely to Russian intelligence. The Washington Post caused a sensation with its report that Russian officials were discussing a proposal by Kushner to use Russian diplomatic facilities in America to communicate secretly with Moscow.

The New York Times reported that Russian intelligence attempted to recruit Carter Page, the Trump foreign policy advisor, as a spy back in 2013 (according to the report, the FBI believed Page did not know that the man who approached him was a spy). And according to Yahoo News, U.S. officials received intelligence reports that Carter Page met with a top Putin aide involved with intelligence.

Some Trump advisors failed to disclose or lied about their contacts with the Russians, including on applications for security clearances, which could be a federal crime. Attorney General Jeff Sessions lied to Congress about his contacts and later recused himself from the investigation. Michael Flynn lied about being in contact with Kislyak and then changed his story about whether they discussed dropping U.S. sanctions.

Reporting since the election has made clear that Trump and his top advisors have little or no interest in learning about the Russian covert operation against American democracy. Trump himself repeatedly called the whole thing a hoax—and at the same time, blamed Obama for not doing anything about it. As recently as July 2017, he continued to denigrate the Intelligence Community and claimed that countries other than Russia might be responsible for the DNC hack. Former Deputy Attorney General Sally Yates tweeted in response that Trump’s “inexplicable refusal to confirm Russian election interference insults career intel pros & hinders our ability to prevent in future.”

But there is one area where Trump’s team seems to have been intently interested: rolling back U.S. sanctions against Russia. That’s what Flynn was discussing with the Russian Ambassador. The Reuters news service reported that Senate investigators want to know whether Kushner discussed it in his meetings as well, including whether Russian banks would offer financial support to Trump associates and organizations in return. And as soon as the Trump team took control of the State Department, it started working on a plan to lift sanctions and return to Russia two compounds in Maryland and New York that the Obama administration had confiscated because they were bases for espionage. Career diplomats at State were so concerned that they alerted Congress. As of this writing, the Trump administration is exploring returning the compounds without any preconditions. All of this is significant because it makes it a lot easier to see how a quid pro quo with Russia might have worked.

We’ll surely continue to learn more. But based on what’s already in the public domain, we know that Trump and his team publicly cheered on the Russian operation and took maximum advantage of it. In so doing, they not only encouraged but actually helped along this attack on our democracy by a hostile foreign power.

What the Russians Did

That brings us to what we’ve learned since the election about what the Russians did. We know already about the hacking and release of stolen messages via WikiLeaks, but that’s just one part of a much larger effort. It turns out they also hacked the Democratic Congressional Campaign Committee and fed damaging information to local bloggers and reporters in various congressional districts across the country, which required sophistication. And that’s just the beginning.

The official Intelligence Community report explained that the Russian propaganda strategy “blends covert intelligence operations—such as cyber activity—with overt efforts by Russian Government agencies, state-funded media, third-party intermediaries, and paid social media users, or ‘trolls.’ ” Let’s try to break down what it all means.

The simplest part is traditional state-run media; in this case, Russian networks such as RT and Sputnik. They use their global reach to push Kremlin talking points over the airwaves and social media, including malicious headlines like “Clinton and ISIS Funded by Same Money.” Sputnik frequently used the same Twitter hashtag as Trump: #CrookedHillary. It’s hard to know exactly how wide of a reach RT has. A Daily Beast article reported on claims that it had exaggerated its stats. It’s probably more than you’d think (maybe hundreds of thousands) but not enough that it would have a big impact on an election by itself. But when RT propaganda gets picked up and repeated by American media outlets such as Fox News, Breitbart, and Alex Jones’s Infowars, and posted on Facebook, its reach expands dramatically. That happened frequently during the campaign. Trump and his team also helped amplify Russian stories, giving them an even bigger megaphone.

The Russians also generated propaganda in less traditional ways, including thousands of fake news sites and individual internet “trolls” who posted attacks on Facebook and Twitter. As the Intelligence Community reported, “Russia used trolls as well as RT as part of its influence efforts to denigrate Secretary Clinton… some social media accounts that appear to be tied to Russia’s professional trolls—because they previously were devoted to supporting Russian actions in Ukraine—started to advocate for President Elect Trump as early as December 2015.” Some of the stories created by trolls were blatantly false, like the one about the pope endorsing Trump, but others were simply misleading attacks on me or puff pieces about Trump. Much of this content was then fed into the same amplification process, pushed along by RT and then picked up by American outlets such as Fox.

The Russians wanted to be sure that impressionable voters in key swing states actually saw their propaganda. So they set out to game the internet.

Much of what we see online is governed by a series of algorithms that determine what content appears in our Facebook and Twitter feeds, Google search results, and so on. One factor for these algorithms is popularity. If lots of users share the same post or click on the same link—and if key “influencers” with large personal networks do as well—then it’s more likely to pop up on your screen. To manipulate this process, the Russians “flooded the zone” with a vast network of fake Twitter and Facebook accounts, some carefully designed to appear like American swing voters. Some of these accounts were run by trolls (real live people), and others were automated, but the goal was the same: to artificially boost the volume and popularity of Russian and right-wing propaganda. The automated accounts are called “bots,” short for robots. The Russians were not the only ones using them, but they took it to a whole other level. Researchers at the University of Southern California have found that nearly 20 percent of all political tweets sent between September 16 and October 21, 2016, were generated by bots. Many of them probably were Russian. These tactics, according to Senator Mark Warner, vice chair of the Intelligence Committee, could “overwhelm” search engines so that the voters’ newsfeeds started showing headlines like “Hillary Clinton’s Sick” or “Hillary Clinton’s Stealing Money from the State Department.”

According to Facebook, another key tactic is the creation of fake affinity groups or community pages that could drive conversations online and draw in unwitting users. Imagine, for example, a fake Black Lives Matter group created to push malicious attacks linking Democrats to the KKK and slavery, with the goal of driving down African American turnout. The Russians did things like that. The similarity of their attacks to organic right-wing memes helped. For example, a prominent Trump supporter and evangelical bishop, Aubrey Shines, produced an online video attacking me because Democrats “gave this country slavery, the KKK, Jim Crow laws.” This charge was hugely amplified by the conservative media company Sinclair Broadcast Group, which distributed it to all of its 173 local television stations across the country, along with other right-wing propaganda. Sinclair is now poised to grow to 223 stations. It would reach an estimated 72 percent of American households.

When I learned about these fake groups spreading across Facebook and poisoning our country’s political dialogue, I couldn’t help but think about the millions of my supporters who felt so bullied and harassed on the internet that they made sure their online communities, such as Pantsuit Nation, were private. They deserved better, and so did our country.

Put all this together, and you’ve got multifaceted information warfare. Senator Mark Warner summed it up well: “The Russians employed thousands of paid internet trolls and botnets to push out disinformation and fake news at a high volume, focusing this material onto your Twitter and Facebook feeds and flooding our social media with misinformation,” he said. “This fake news and disinformation was then hyped by the American media echo chamber and our own social media networks to reach and potentially influence millions of Americans.”

It gets worse. According to Time magazine, the Russians targeted propaganda to undecided voters and to “soft” Clinton supporters who might be persuaded to stay home or support a third-party candidate—including by purchasing ads on Facebook. It’s against the law to use foreign money to support a candidate, as well as for campaigns to coordinate with foreign entities, so a commissioner on the Federal Election Commission has called for a full investigation of this charge.

We know that swing voters were inundated. According to Senator Warner, “Women and African Americans were targeted in places like Wisconsin and Michigan.” One study found that in Michigan alone, nearly half of all political news on Twitter in the final days before the election was false or misleading propaganda. Senator Warner has rightly asked: “How did they know to go to that level of detail in those kinds of jurisdictions?”

Interestingly, the Russians made a particular effort to target voters who had supported Bernie Sanders in the primaries, including by planting fake news on pro-Sanders message boards and Facebook groups and amplifying attacks by so-called Bernie Bros. Russian trolls posted stories about how I was a murderer, money launderer, and secretly had Parkinson’s disease. I don’t know why anyone would believe such things, even if you read it on Facebook—although it’s often hard to tell on there what’s a legitimate news article and what’s not—but maybe if you’re angry enough, you’ll accept anything that reinforces your point of view. As the former head of the NSA, retired General Keith Alexander, explained to Congress, the Russian goal was clear: “What they were trying to do is drive a wedge within the Democratic Party between the Clinton group and the Sanders group and then within our nation between Republicans and Democrats.” Perhaps this is one reason why third-party candidates received more than five million more votes in 2016 than they had in 2012. That was an aim of both the Russians and the Republicans, and it worked.

According to CNN, Time, and McClatchy, the Justice Department and Congress are examining whether the Trump campaign data analytics operation—led by Kushner—coordinated with the Russians to pull all this off. Congressman Adam Schiff, the top Democrat on the House Intelligence Committee, has said he wants to know whether they “coordinated in any way in terms of targeting or in terms of timing or in terms of any other measure.” If they did, that also would be illegal.

Think this is bad? There’s more. We knew during the campaign that Russian hackers had breached election systems in two states. Now we know that this effort was far more extensive than previously thought. In June 2017, officials from the Department of Homeland Security testified before Congress that election systems in as many as twenty-one states were targeted. Bloomberg News reported that the number could be as high as thirty-nine. According to a leaked NSA report, the accounts of more than a hundred local election officials across the country were also penetrated. In addition, hackers gained access to the software used by poll workers on Election Day. The goal of these intrusions seems to have been accessing voter registration information. Hackers attempted to delete or alter records of particular voters. They could also have used the data to better target their propaganda efforts. According to Time, investigators want to find out if any stolen voter information ended up with the Trump campaign.

I know that the slow unfolding of this news has inured many people to how shocking all this is. It feels a little like the frog in the pot that doesn’t realize it’s boiling because it happens so gradually. But step back and think about it: the Russians hacked our election systems. They got inside. They tried to delete or alter voter information. This should send a shiver down the spine of every American.

And why stop there? According to the Washington Post, the Russians used old-fashioned forgery to influence the election as well. The Post says Moscow surreptitiously got a fake document to the FBI that described a fabricated discussion between the chair of the Democratic National Committee and an aide to financier and liberal donor George Soros about how Attorney General Lynch had promised to go easy on me in the email investigation. It was a bizarre fantasy straight out of the fever swamp. Jim Comey may well have known the document was a forgery, but the Post says he was concerned that if it became public, it would still cause an outcry. Its existence, however fraudulent, provided him with a new justification to disregard long-standing protocol and hold his infamous July press conference disparaging me. I don’t know what Comey was thinking, but the idea that the Russians could have manipulated him into such a damaging misstep is mind-boggling.

Finally, to add one more bit of cloak-and-dagger mystery to this whole story, a lot of Russian officials seem to have had unfortunate accidents since the election. On Election Day itself, an officer in the New York consulate was found dead. The first explanation was that he fell off a roof. Then the Russians said he had a heart attack. On December 26, a former KGB agent thought to have helped compile the salacious Trump dossier was found dead in his car in Moscow. On February 20, the Russian Ambassador to the United Nations died suddenly, also from a heart attack. Russian authorities have also arrested a cybersecurity expert and two intelligence officials who worked on cyber operations and accused them of spying for the United States. All I can say is that working for Putin must be a stressful job.

If all this sounds unbelievable, I know how you feel. It’s like something out of one of the spy novels my husband stays up all night reading. Even knowing what the Russians did in Ukraine, I was still shocked that they would wage large-scale covert warfare against the United States. But the evidence is overwhelming, and the Intelligence Community assessment is definitive.

What’s more, we know now that the Russians have mounted similar operations in other Western democracies. After the U.S. election, Facebook found and removed tens of thousands of fake accounts in France and the United Kingdom. In Germany, members of Parliament have been hacked. Denmark and Norway say the Russians breached key ministries. The Netherlands turned off election computers and decided to count every vote by hand. And most notably, in France, Emmanuel Macron’s campaign was hit by a massive cyberattack just before the presidential election that sparked immediately comparisons with the operation against me. But because the French had watched what happened in America, they were better prepared. Macron’s team responded to Russian phishing attacks with false passwords, and they seeded fake documents in with their other files, all in an attempt to confuse and slow down the hackers. When a trove of stolen Macron emails did appear online, the French media refused to provide the kind of sensationalized coverage we saw here, in part because of a law in France that guards against that happening close to an election. French voters also seem to have learned from our mistakes, and they soundly rejected Le Pen, the right-wing pro-Moscow candidate. I take some comfort knowing that our misfortune helped protect France and other democracies. That’s something, at least.

The War on Truth

As I noted at the beginning of this chapter, one reason the Russian misinformation campaign was successful was that our country’s natural defenses had been worn down over several years by powerful interests that sought to make it harder for Americans to distinguish between truth and lies. If you feel like it’s gotten tougher to separate out fringe voices from credible journalists, especially online, or you find yourself arguing more and more with people over what should be knowable facts, you’re not going crazy. There has been a concerted effort to discredit mainstream sources of information, create an echo chamber to amplify fringe conspiracy theories, and undermine Americans’ grasp of objective truth. The McClatchy news service says federal investigators are looking into whether there were direct links between the Russian propaganda war and right-wing organizations such as Breitbart and InfoWars. But even if no direct ties ever come to light, we need to understand how the right-wing war on truth opened the door to the Russian attack.

After the election, a former conservative talk radio host in Wisconsin named Charlie Sykes came forward to explain how this worked. For years, he said, right-wing media and politicians conditioned their supporters to distrust anything they heard from the mainstream media, while pushing paranoid conspiracy theories from people such as Alex Jones and Trump himself—the chief promoter of the racist “birther” lie. “The price turned out to be far higher than I imagined,” Sykes said. “The cumulative effect of the attacks was to delegitimize” the mainstream media and “essentially destroy much of the right’s immunity to false information.” This was useful for Trump when he became a candidate, because it helped him both deflect negative stories from mainstream sources and find a receptive audience for false attacks against me. It did the same for the Russians. And Trump has kept at it in the White House. “All administrations lie, but what we are seeing here is an attack on credibility itself,” Sykes said. He quoted Garry Kasparov, the Russian chess grandmaster and Putin opponent who said, “The point of modern propaganda isn’t only to misinform or push an agenda. It is to exhaust your critical thinking, to annihilate truth.”

Rupert Murdoch and the late Roger Ailes probably did more than anyone else to make all this possible. For years, Fox News has been the most powerful and prominent platform for the right-wing war on truth. Ailes, a former advisor to Richard Nixon, built Fox by demonizing and delegitimizing mainstream media that tried to adhere to traditional standards of objectivity and accuracy. Fox gave a giant megaphone to voices claiming climate change was fake science, the falling unemployment rate was phony math, and you couldn’t trust Barack Obama’s birth certificate. Ailes and Fox were so successful in polarizing the audience that by 2016, most liberals and conservatives got their news from distinctly different sources and no longer shared a common set of facts.

During the Obama years, the Breitbart News Network, backed by Robert and Rebekah Mercer and led by their advisor Steve Bannon, who is now Trump’s top strategist, emerged to give Fox a run for its money. According to the Southern Poverty Law Center, Breitbart embraces “ideas on the extremist fringe of the conservative right.” To give you a flavor, here are a few memorable Breitbart headlines:

BIRTH CONTROL MAKES WOMEN UNATTRACTIVE AND CRAZY
THERE’S NO HIRING BIAS AGAINST WOMEN IN TECH, THEY JUST SUCK AT INTERVIEWS
GLOBAL TEMPERATURES PLUNGE. ICY SILENCE FROM CLIMATE ALARMISTS
NAACP JOINS SOROS ARMY PLOTTING DC DISRUPTIONS, CIVIL DISOBEDIENCE, MASS ARRESTS
HOIST IT HIGH AND PROUD: THE CONFEDERATE FLAG PROCLAIMS A GLORIOUS HERITAGE
FACT CHECK: WERE OBAMA AND HILLARY FOUNDERS OF ISIS? YOU BET

This would be funny if it wasn’t so scary. This kind of garbage “conditioned” Americans, to use Charlie Sykes’s word, to accept the Russian propaganda that flooded our country in 2016.

Robert Mercer is a key figure to understand. A computer scientist, Mercer made billions of dollars by applying complex algorithms and data analysis to the financial markets. The hedge fund he helps run, Renaissance Technologies, is wildly successful. By all accounts, Mercer is an extreme antigovernment right-winger. A profile in the New Yorker quoted one former Renaissance colleague as saying Mercer is “happy if people don’t trust the government. And if the President’s a bozo? He’s fine with that. He wants it to all fall down.” The New Yorker also reported that another former high-level Renaissance Technologies employee said Mercer hates Bill and me and once accused us of being part of a secret CIA drug-running scheme and of murdering our opponents. If you think these accusations sound batty, you’re right. And this man is now one of the most powerful people in America.

Breitbart is only one of the organizations Mercer and his family control. Another is Cambridge Analytica, which has gained notoriety for using Facebook data to target voters for clients such as Trump. It’s hard to separate reality from hype when it comes to Cambridge Analytica’s track record, but it seems like a mistake to underestimate Mercer. As the New Yorker put it, “Having revolutionized the use of data on Wall Street,” he “was eager to accomplish the same feat in the political realm.” There’s nothing inherently wrong with using big data and microtargeting—every campaign does it, including mine. The problem would come if the data were obtained or used improperly. After reports were published raising questions about whether Cambridge Analytica played a role in Brexit, British authorities are now investigating the company’s alleged role with Leave.eu and whether Cambridge’s techniques violated British and European privacy laws (which Cambridge denies).

Mercer is not alone. The Koch brothers, who run the second-largest privately held company in America, with extensive oil and gas holdings, have also invested huge sums of money, which has eroded the public’s grasp on reality and advanced their ideological agenda. For example, they’ve spent tens of millions of dollars to fund a network of think tanks, foundations, and advocacy organizations to promote the false science of climate change denial and their agenda. We can expect more of that as the Kochs prepare to spend whatever it takes to consolidate their hold on state governments and expand their power in Washington.

And let’s not forget Donald Trump himself. It took a little while for Mercer, the Kochs, and Fox News to realize that Trump could help take their war on truth to the next level, but their eventual support for his candidacy was invaluable. In many ways, Trump is the embodiment of everything they had been working toward, and the perfect Trojan horse for Putin. The journalist Masha Gessen, who covers Putin extensively, has observed: “It’s not just that both Putin and Trump lie, it is that they lie in the same way and for the same purpose: blatantly, to assert power over truth itself.”

What Now?

In a Senate hearing in June 2017, Senator Angus King of Maine asked Jim Comey, “Was the Russian activity in the 2016 election a one-off proposition? Or is this part of a long-term strategy? Will they be back?”

“They’ll be back,” Comey replied emphatically. “It’s not a Republican thing or Democratic thing. It really is an American thing.”

He returned to the point a few minutes later. “We’re talking about a foreign government that, using technical intrusion, lots of other methods, tried to shape the way we think, we vote, we act. That is a big deal. And people need to recognize it,” Comey said. “It’s not about Republicans or Democrats. They’re coming after America.”

Comey is absolutely right about this. The January 2017 Intelligence Community report called the Russian influence campaign a “new normal,” and predicted Moscow would continue attacking the United States and our allies. Given the success Putin has had, we should expect interference in future elections and even more aggressive cyber and propaganda efforts. Sure enough, since the election, there are new reports that Russia has launched cyberattacks against the U.S. military, including targeting the social media accounts of thousands of American soldiers; that hackers have penetrated companies that run American nuclear power plants; and that Russia is expanding its spy networks inside the United States.

We should also expect the right-wing war on truth to continue. As Trump faces growing political and legal challenges, he and his allies will likely intensify their efforts to delegitimize the mainstream press, the judiciary, and anyone else who threatens his preferred version of reality.

Can anything be done to meet these twin threats and protect our democracy? The answer is yes, if we take this seriously. In 1940, a time of much greater danger for our country, the writer John Buchan wrote, “We have been shaken out of our smugness and warned of a great peril, and in that warning lies our salvation. The dictators have done us a marvelous service to remind us of the true values of life.” Americans today need to be similarly alert and determined.

Here are four steps that would help.

First, we need to get to the bottom of what really happened in 2016. Investigators and the press should keep digging. Based on how things are going, it’s possible that, as often happens in Washington scandals, the alleged cover-up will become the most serious legal and political problem facing Trump. But no matter what happens, the American people will still need to know the truth about what the Russians did. Therefore, I believe the Special Counsel investigation should be complemented by an independent commission with subpoena power, like the one that investigated 9/11. It should provide a full public accounting of the attack against our country and make recommendations to improve security going forward. It’s hard to understand how Republicans, so eager to set up a special committee to go after me over Benghazi, could block such a step.

Second, we need to get serious about cyber warfare. Government and the private sector need to work together more closely to improve our defenses. It will require significant investments to protect our networks and national infrastructure, and Corporate America needs to see this as an urgent imperative, because government can’t do it alone. At the same time, our military and intelligence agencies should accelerate development of our own offensive cyber and information warfare capabilities, so that we are prepared to respond to aggression in kind, if need be.

Right now we do not have an effective deterrent to prevent cyber and information warfare the way we do with conventional and nuclear conflicts. Russia, China, and others believe they can operate in a so-called gray zone between peace and war, stealing our secrets, disrupting our elections, manipulating our politics, and harassing our citizens and businesses without facing serious repercussions. To change that calculus, I believe the United States should declare a new doctrine that states that a cyberattack on our vital national infrastructure will be treated as an act of war and met with a proportionate response.

Third, we need to get tough with Putin. He responds only to strength, so that’s what we must demonstrate. It was gratifying to see Emmanuel Macron, the new French President, condemn Russian interference and propaganda while standing next to Putin at a press conference in Paris. If the French can do it, surely our own leaders can. Congress recently passed legislation over Trump’s objections to ratchet up sanctions on Russia, and he reluctantly signed it. We should keep doing everything we can to isolate Putin. As former Secretary of State Condoleezza Rice said in May, “I’m appalled by what the Russians did, and we ought to find a way, ultimately, to punish it.” The Obama administration proved with crippling sanctions against Iran that this kind of pressure can force our adversaries to change course. Russia is a much bigger and more powerful nation, but we have a lot of tools at our disposal, and even Putin is vulnerable to pressure. We also should strengthen NATO; help our allies reduce their dependence on Russian energy supplies, a key source of leverage for Putin; and arm the Ukrainian government so it can resist Moscow’s aggression.

Fourth, we need to beat back the assault on truth and reason here at home and rebuild trust in our institutions. Tim Cook, CEO of Apple, has called for “a massive campaign” against fake news. “All of us technology companies need to create some tools that help diminish the volume of fake news,” he said.

Companies such as Facebook, Twitter, and Google have already begun taking steps—adjusting algorithms, deactivating bot networks, and partnering with fact-checkers—but they must do more. Facebook is now the largest news platform in the world. With that awesome power comes great responsibility, which it must accept.

The mainstream media also has a responsibility to do more to debunk the lies infecting our public life and more directly hold the liars accountable. American journalists who eagerly and uncritically repeated whatever WikiLeaks dished out during the campaign could learn from the more responsible way the French press handled the hack of Macron. It will also be important to remain vigilant against misinformation like the fake leak that MSNBC’s Rachel Maddow exposed in July 2017. “One way to stab in the heart aggressive American reporting on that subject is to lay traps for American journalists,” she warned. And while there has been a lot of terrific reporting on the Russia scandal, we need to see the same rigor brought to the blizzard of deception from the administration and Republicans in Congress on everything from the budget to health care to climate change. (I love it when CNN does real-time fact-checking in its on-screen chyron. More of that, please.)

Speaking of Republicans, ultimately it’s on them to stop enabling Trump and genuflecting to billionaires such as the Mercers and the Kochs. Aggressive campaign finance reform and a reinvigorated Federal Election Commission would help a lot. But unless principled Republicans step up, our democracy will continue to pay the price.

We all have to do our part if we’re going to rebuild trust in one another and our government. As Clint Watts, a former FBI agent and senior fellow at the George Washington University Center for Cyber and Homeland Security, put it in his testimony before the Senate Intelligence Committee: “Until we get a firm basis on fact and fiction in our own country… we’re going to have a big problem.” It’s up to each one of us to stay informed and make good decisions with rigorous reasoning and real deliberation. This is especially important when it comes to voting. Choose wisely and don’t fall for scams. The same way you try to be careful about where you put your money or the car you buy, be careful and informed with your vote. And we all have the ability to break out of our echo chambers and engage with people who don’t agree with us politically. We can keep an open mind and be willing to change our minds from time to time. Even if our outreach is rebuffed, it’s worth it to keep trying. We’re all going to share our American future together—better to do so with open hearts and outstretched hands than closed minds and clenched fists.

Worse Than Watergate

As this story continues to unfold, there’s a moment from the campaign that I keep replaying in my head over and over again. It was my third debate against Trump. He had just attacked me by quoting out of context a line from an email stolen by the Russians and released by WikiLeaks. The moderator, Chris Wallace of Fox News, was piling on as well. I thought the American people deserved to know what was really going on.

“The most important question of this evening, Chris, is finally, will Donald Trump admit and condemn that the Russians are doing this, and make it clear that he will not have the help of Putin in this election,” I said. Trump retreated to his usual pro-Putin talking points: “He said nice things about me. If we got along well, that would be good.” Then, turning to me, he added, “Putin, from everything I see, has no respect for this person.”

“Well,” I fired back, “that’s because he would rather have a puppet as President of the United States.” Trump seemed befuddled. “No puppet. No puppet. You’re the puppet,” he stammered.

I think about that line every time I see him on TV now. When he’s yucking it up in the Oval Office with the Russian foreign minister and divulging classified information. When he’s giving the cold shoulder to the German Chancellor, Angela Merkel, and other European allies. When he’s lying through his teeth about Russia or anything else. “No puppet. No puppet. You’re the puppet.” This man is President of the United States. And no one is happier than Vladimir Putin.

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In mid-July 2017, as I was putting the finishing touches on this book, Trump met with Putin in Germany. He not only didn’t challenge him publicly on interfering in our election—he actually floated the idea of a joint cybersecurity unit, which is a classic example of asking the fox to guard the henhouse. Then, the news broke that Donald Trump Jr., Paul Manafort, and Jared Kushner met in June 2016 with a Russian lawyer connected to the Kremlin who promised to provide damaging information about me and wanted to discuss easing the sanctions on Russia included in the Magnitsky Act. Donald Trump Jr. admitted all this! He was disappointed the dirt didn’t pan out the way he’d hoped. You can’t make this stuff up. I’m sure there’s more to come, so stay tuned.

I know some will dismiss everything in this chapter as me trying to shift blame for my loss in 2016. That’s wrong. This is about the future. In the nineteenth century, nations fought two kinds of wars: on land and at sea. In the twentieth century, that expanded to the skies. In the twenty-first century, wars will increasingly be fought in cyberspace. Yet our President is too proud, too weak, or too shortsighted to face this threat head-on. No foreign power in modern history has attacked us with so few consequences, and that puts us all at risk.

I’m not saying this as a Democrat or as a former candidate. I’m saying this as someone who loves our country and will always be grateful for the blessings America has given to me and to the world. I’m worried. I’m worried about our democracy at home, with lies and corruption threatening our bedrock values, institutions, and the rule of law. And I’m worried about the future of democracy around the world. Generations of farsighted leaders on both sides of the Atlantic came together to build a new liberal order out of the ashes of World War II. They defended universal human rights, defied totalitarianism, and delivered unprecedented peace, prosperity, and freedom. As Americans, that is our inheritance. We should be proud of it and we should protect it. But now, between Trump and Putin, all that is at risk.

In June 2017, Jim Clapper was asked how the Russia scandal compared with Watergate. “I lived through Watergate. I was on active duty then in the Air Force. I was a young officer. It was a scary time,” he replied. “I have to say, though, I think when you compare the two, Watergate pales, really, in my view, compared to what we’re confronting now.”

I also lived through Watergate. I was a young attorney working for the House Judiciary Committee’s impeachment inquiry into Richard Nixon. I listened to the tapes. I dug into all the evidence of Nixon’s crimes. And I agree with Jim Clapper. What we are facing now—an attack on our democracy by our principal foreign adversary, potentially aided and abetted by the President’s own team—is much more serious.

Election Night

In three words I can sum up everything I’ve learned about life: it goes on.

—Robert Frost

The night of November 8, 2016, started with me chasing my granddaughter and pretending to just miss catching her. Charlotte would squeal with glee and shout, “Again!” and I did it again. This went on for a while. It was almost enough to distract me from the television.

My family and senior staff had gathered at the Peninsula Hotel in New York to watch the returns. I’ve always dreaded election nights. There’s nothing left to do but wait.

Hours earlier, in the predawn darkness, we finished a final whirlwind campaign swing that took me from Pittsburgh to Grand Rapids, Michigan, to a massive rally in Philadelphia with the Obamas and Bruce Springsteen; then to another rally in Raleigh, North Carolina, capped by a raucous late-night duet between Jon Bon Jovi and Lady Gaga; and finally back to Westchester, where a crowd of fired-up supporters met us on the tarmac even though it was close to 4:00 A.M.

I was exhausted but happy and enormously proud of my team. Standing with Bill, Chelsea, Barack, and Michelle in front of tens of thousands of people at Philadelphia’s Independence Hall was one of the high points of the entire campaign. The President hugged me and whispered in my ear, “You’ve got this. I’m so proud of you.”

After a quick stop at home to shower and change, Bill and I voted at an elementary school in Chappaqua. People pulled out their cell phones to text friends or discreetly shoot photos of me getting ready to vote. I walked over to the table staffed by diligent volunteers and signed my name in the book of eligible voters. We joked about whether I had identification to prove I was really me. (They didn’t make me produce a photo ID, but many Americans would have to do so, and too many would be turned away that day.)

Campaigns are full of minor annoyances and major frustrations, but at the end of the day, it’s inspiring to watch our democracy whir into action. When all the arguments are made and rallies are finished and TV ads have aired, it comes down to regular people lining up and having their say. I’ve always loved that quip from Winston Churchill about how democracy is the worst form of government—except for all the others. I still believe that, even when our system feels totally nuts. (Electoral College, I’m looking at you!)

It’s quite something to see your name on a ballot. After twenty months, twelve debates, and more speeches and town halls than I could count, it all came down to this. All over the country, 136 million people were going to look at my name and Donald Trump’s name and make a decision that would shape the future of the country and the world.

Before I could mark my ballot, a woman walked up and asked if I would take a selfie with her. (There really are no boundaries for the selfie obsession—not even the sanctity of voting is off limits!) I told her I would be delighted to, as soon as I was finished voting. I filled in the bubbles by my name and the down-ballot candidates, walked the ballot over to the scanner, slid it in, and watched it disappear.

I felt pride, humility, and nerves. Pride because I knew we had given everything we had. Humility because I knew the campaign would be the easy part; governing in this contentious time would be hard. And nerves because elections are always unpredictable. Most of the polling and analysis looked positive. The day before, my chief pollster, Joel Benenson sent me an encouraging report. He said I was leading Trump by 5 points in a direct head-to-head, and by 4 points when third parties were factored in. “You’re going to bring this home,” Joel told me. Still, I knew our campaign faced hurricane-force headwinds, thanks to Comey and the Russians. Anything was possible.

Voting turned out to be the highlight of the day.

When we arrived at the Peninsula Hotel in the late afternoon, the word was, “Things are looking good.” The streets were clogged with police officers and Secret Service agents. Our hotel was just a block away from Trump Tower. Both candidates would be within a stone’s throw from each other as the results came in.

I tried to keep my head clear. Unlike my husband, who devours every exit poll and stray anecdote on Election Days, I didn’t want to hear it. I’m not convinced the breathless reporting during the day is reliable. And why stress about something you can no longer do anything about? In a few hours, we would all know the outcome.

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For weeks, I had been carrying around heavy binders full of memos relating to the transition and the first decisions I would have to make as President Elect. There were Cabinet Secretaries to pick, a White House staff to hire, and a legislative agenda to begin working on with Congress. I loved diving into the details of governing, but in the homestretch of the campaign, it was hard to focus on anything past Election Day. Late at night, I would set aside time before bed to read a transition memo or review a few résumés. Sometimes I’d fall asleep halfway through. Other times I’d get fired up and call my team with some idea or plan I wanted us to get ready to pursue on Day One.

On Election Day, with the campaign all but finished, I had a chance to think in earnest about the work ahead. It was exciting. The hundreds of detailed policies we had proposed over the past twenty months hadn’t gotten the press attention they deserved, but they provided a solid foundation for getting right to work tackling the nation’s problems. I decided that first out of the gate would be an ambitious infrastructure program to create jobs while improving our roads, rails, airports, ports, mass transit systems, and broadband networks. There was a good chance the Democrats would retake the Senate, but I expected to face a hostile Republican majority in the House. In theory, infrastructure should have bipartisan appeal, but we’d learned that partisanship could overwhelm everything. So outreach would have to start right away.

The challenge went well beyond rounding up enough Republican votes to pass an infrastructure package. The election had further divided our country in troubling ways. Trust in government and in our fellow Americans was at historic lows. We were yelling at one another across deep fault lines of class, race, gender, region, and party. It would be my job to try to help bridge those divides and bring the country together. No President could do it alone, but it was important to set the right tone from the beginning. And I knew the press was poised to judge my transition and first hundred days on the basis of how well I reached out to disaffected Trump voters.

My first test—and opportunity—would be the speech on election night, which would be watched by tens of millions of Americans. It would be my final act as a candidate and my first act as President Elect. The advance staff, led by Greg Hale, had built an amazing set in the Javits Center in Midtown Manhattan. I would walk out beneath an actual glass ceiling and stand on a stage the shape of America. The podium would be right over Texas. When the votes were counted, we hoped the symbolic glass ceiling would be shattered forever. I had been thinking about what I wanted to say for a few weeks. My speechwriters Dan Schwerin and Megan Rooney had been working with Jake Sullivan and Jennifer Palmieri on a draft. I knew they also had a draft concession speech under way as well, but I preferred not to think much about that.

Once I got settled in our suite on the top floor of the Peninsula, I asked Dan and Megan to come up. Bill and Jake joined us, and we sat in a small office going over the latest draft. One challenge was how to balance the need to reach out to Trump voters and sound a note of reconciliation, while also giving my supporters the triumphant victory celebration they deserved. There was also history to consider. If everything went as we hoped, I would be giving this speech as the first woman elected President. We had to find a way to mark the significance of the moment without letting it overwhelm everything else.

Most of all, I wanted to reassure Americans about the strength of our democracy. The election had tested our faith in many ways. Trump had violated every norm in the book, including warning that he might not accept the results of the vote if it went against him. The Russians had interfered. So had the Director of the FBI, against long-standing Justice Department policy. And the news media had turned the whole thing into an absurd circus. A lot of Americans wondered what it all meant for our future. I wanted to answer those fears with a strong victory, a smooth transition, and an effective presidency that delivered real results. Winning with a broad coalition would help counter the idea that the country was hopelessly divided. I would argue that despite our differences, a strong majority of Americans had come together in defense of our core values.

We worked on an opening for the speech that would convey that confidence. The election, I would say, showed that “we will not be defined only by our differences. We will not be an ‘us versus them’ country. The American dream is big enough for everyone.” I would promise to be a President for all Americans, not just those who voted for me, and I’d talk about how much I had learned over the course of the campaign by listening to people share their frustrations. I would be candid about how hard it had been to respond to the anger many felt and how painful it was to see our country so divided. But, I’d say, the outcome showed that “if you dig deep enough, through all the mud of politics, eventually you hit something hard and true: a foundation of fundamental values that unite us as Americans.”

I wanted to end the speech on a personal note. Throughout the campaign, my mother’s story had been an emotional touchstone. Her perseverance spoke to the perseverance our country needed to overcome its own adversity, as well as the long struggle for women’s rights and opportunities. With help from the poet Jorie Graham, we had written a closing riff for the speech that made me tear up every time I read it. I want to share it here because, as you know, I never got a chance to deliver it that night:

This summer, a writer asked me: If I could go back in time and tell anyone in history about this milestone, who would it be? And the answer was easy: my mother Dorothy. You may have heard me talk about her difficult childhood. She was abandoned by her parents when she was just eight years old. They put her on a train to California, where she was mistreated by her grandparents and ended up out on her own, working as a housemaid. Yet she still found a way to offer me the boundless love and support she never received herself…

I think about my mother every day. Sometimes I think about her on that train. I wish I could walk down the aisle and find the little wooden seats where she sat, holding tight to her even younger sister, alone, terrified. She doesn’t yet know how much she will suffer. She doesn’t yet know she will find the strength to escape that suffering—that is still a long way off. The whole future is still unknown as she stares out at the vast country moving past her. I dream of going up to her, and sitting down next to her, taking her in my arms, and saying, “Look at me. Listen to me. You will survive. You will have a good family of your own, and three children. And as hard as it might be to imagine, your daughter will grow up and become the President of the United States.”

I am as sure of this as anything I have ever known: America is the greatest country in the world. And, from tonight, going forward, together we will make America even greater than it has ever been—for each and every one of us.

The speechwriters went off to make final revisions, and I went back to the waiting game. The polls were starting to close on the East Coast, and results were coming in.

The first warning sign was North Carolina. President Obama had won it in 2008 but lost narrowly in 2012. We had campaigned aggressively there. Now things weren’t looking good. It was early still, but black and Latino turnout wasn’t as high as we’d hoped, and working-class white precincts likely to go for Trump seemed energized. The same was happening in Florida, the battleground state that in 2000 had decided the entire election. We had been hopeful that this time Florida would be the state that broke the Republicans’ back and put our goal of 270 electoral votes within reach. The state’s changing demographics, especially its growing Puerto Rican population around Orlando, as well as the pre–Election Day early vote numbers, seemed favorable to us. But when my campaign manager, Robby Mook, came into our suite with the latest numbers, I could tell he was nervous. Robby is as positive a person as you’ll ever meet, so I figured the news must be bleak.

Soon the same story was replicated in other key states. In Ohio, the state that decided the 2004 election, things were downright bad. But we had expected that. I reminded myself we didn’t have to win everywhere. We just needed to get to 270. Robby and John Podesta kept me and Bill up to date, but there wasn’t much to say. All we could do was watch and wait.

Bill was full of nervous energy, chomping on an unlit cigar, calling our longtime friend Governor Terry McAuliffe in Virginia every ten minutes, and eagerly soaking up any information Robby could share. Chelsea and Marc were a calming presence, but they too were on edge. How could you not be? The waiting was excruciating. I decided to do the least likely thing in the world and take a nap. Hopefully, when I woke up, the picture would have improved. I was so bone-tired that even with all the stress, I was able to close my eyes and fall right asleep.

When I got up, the mood in the hotel had darkened considerably. Robby and John looked shaken. Old friends had gathered. Maggie Williams, Cheryl Mills, and Capricia Marshall were there. My brothers and their families were around. Someone sent out for whiskey. Someone else found ice cream—every flavor in the hotel kitchen.

I had won Virginia and Colorado, but Florida, North Carolina, Ohio, and Iowa were all long gone. Now all eyes were on Michigan, Pennsylvania, and Wisconsin, states that we’d counted on and that Democrats had won in every presidential election since 1992. We were getting killed in heavily white, working-class rural and exurban areas. To compensate, we had to run up big margins in the cities, especially Philadelphia, Pittsburgh, Detroit, and Milwaukee, and then everything would be decided in the suburbs. As the hours slipped by, the numbers got worse. Some of the urban precincts were slow to report, but it was getting harder and harder to see how we could find enough votes.

How had this happened? Certainly we’d faced an avalanche of challenges throughout the campaign. Jim Comey’s letter eleven days before had knocked the wind out of us. But I thought we had clawed our way back. Things had felt good out on the road. The energy and enthusiasm had been electric. And all our models—as well as all the public polls and predictions—gave us an excellent chance at victory. Now it was slipping away. I felt shell-shocked. I hadn’t prepared mentally for this at all. There had been no doomsday scenarios playing out in my head in the final days, no imagining what I might say if I lost. I just didn’t think about it. But now it was as real as could be, and I was struggling to get my head around it. It was like all the air in the room had been sucked away, and I could barely breathe.

Not long after midnight, the Associated Press reported that I had won Nevada, which was a relief, and I had a good chance to prevail in New Hampshire, but it wouldn’t be enough without Michigan, Wisconsin, and Pennsylvania. The experts were telling us that it might be so close that we’d need a recount or at least another day to sort everything out. After 1:00 A.M., I asked John Podesta to go over to the Javits Center to ask our supporters to go home and get some rest. Win, lose, or draw, I’d wait until Wednesday morning to speak.

Around the same time, John and I both got messages from the White House. President Obama was concerned that drawing out the process would be bad for the country. After so much hand-wringing about Trump undermining our democracy by not pledging to accept the results, the pressure was on us to do it right. If I was going to lose, the President wanted me to concede quickly and gracefully. It was hard to think straight, but I agreed with him. Certainly that’s what I would have wanted had the shoe been on the other foot.

At 1:35 A.M., the AP called Pennsylvania for Trump. That was pretty much the ball game. Even with Wisconsin and Michigan outstanding, it was getting impossible to see a path to victory.

Soon there were reports that Trump was preparing to go to his own victory party at the nearby Hilton Hotel. It was time. I decided to make the call.

“Donald, it’s Hillary.” It was without a doubt one of the strangest moments of my life. I congratulated Trump and offered to do anything I could to make sure the transition was smooth. He said nice things about my family and our campaign. He may have said something about how hard it must have been to make the call, but it’s all a blur now, so I can’t say for certain. It was all perfectly nice and weirdly ordinary, like calling a neighbor to say you can’t make it to his barbecue. It was mercifully brief.

Then I called President Obama. “I’m sorry for letting you down,” I told him. My throat tightened. The President said everything right. He told me I’d run a strong campaign, that I had done a great deal for our country, that he was proud of me. He told me there was life after losing and that he and Michelle would be there for me. I hung up and sat quietly for a few moments. I was numb. It was all so shocking.

At 2:29 A.M., the AP called Wisconsin and the election for Trump. He went on TV not long afterward to declare victory.

I sat in the dining room of my hotel suite, surrounded by people I loved and trusted. They were all in as much pain and shock as I was. Just like that, everything we had worked for was gone.

It looked like I was going to win the popular vote, maybe by a significant margin. There was some comfort in that fact. It meant that a majority of Americans hadn’t embraced Trump’s “us versus them” campaign, and that despite all our troubles, more people chose our platform and vision for the future. I had been rejected—but also affirmed. It was surreal.

I blamed myself. My worst fears about my limitations as a candidate had come true. I had tried to learn the lessons of 2008, and in many ways ran a better, smarter campaign this time. But I had been unable to connect with the deep anger so many Americans felt or shake the perception that I was the candidate of the status quo. And look what they’d thrown at me. I wasn’t just running against Donald Trump. I was up against the Russian intelligence apparatus, a misguided FBI director, and now the godforsaken Electoral College. Yes, we knew the rules going in. We knew the states we had to win. Yet, it was infuriating that for the second time in five elections, a Democrat would win more votes but be robbed by this archaic fluke of our constitutional system. I’d been saying since 2000 that the Electoral College gave disproportionate power to less populated states and therefore was profoundly undemocratic. It made a mockery of the principle of “One person, one vote.” In a cruel twist of fate, the Founders had also created it as a bulwark against foreign interference in our democracy—Alexander Hamilton cited protecting against foreign influence as a justification for the Electoral College in Federalist Paper No. 68—and now it was handing victory to Vladimir Putin’s preferred candidate.

In my head, I heard the vicious “Lock her up!” chants that had echoed through Trump’s rallies. In our second debate, Trump had said that if he won, he’d send me to prison. Now he had won. I had no idea what to expect.

The speechwriters gingerly approached with a draft of a concession speech. I honestly wondered why anyone would want to hear from me ever again.

The draft was too combative. It spoke to the fears of millions of Americans about a new President who had campaigned on bigotry and resentment. It said that they weren’t alone, that I would keep fighting for them even now that the election was over. Did people even want me to fight for them? Was there any point in making an argument now? Maybe I should just be gracious, concede, and walk away.

Jake pushed back. Yes, he said, being gracious is important. But if we believe what we’ve said for the past six months about the dangers this guy poses to our country, then you can’t act like that’s not true anymore. People are scared and worried about what he’ll do to their families. They want to hear from you.

A spirited discussion ensued. Eventually I asked the speechwriters to take another crack at a draft that was shorter and more gracious but not sugarcoated.

Bill was watching Trump’s speech on television. He couldn’t believe it. Neither could I. Eventually everyone left, and it was just us. I hadn’t cried yet, wasn’t sure if I would. But I felt deeply and thoroughly exhausted, like I hadn’t slept in ten years. We lay down on the bed and stared at the ceiling. Bill took my hand, and we just lay there.

=====

In the morning, it was real. November 9 dawned raw and rainy. I tried to drink some orange juice, but I didn’t have any appetite. I had a job to do. That’s what I focused on. By the light of day, I saw more clearly what I needed to say.

The speechwriters came back with a new draft, and I told them I wanted to talk more about what it means to be a democracy. Yes, the peaceful transfer of power was one of our most important traditions—and the mere fact of my conceding honored that. But there’s also the rule of law, equality, and freedom. We respect and cherish these things too, and we had to defend them. “Donald Trump is going to be our President,” I would say. “We owe him an open mind and the chance to lead.” But I would also challenge my supporters and all Americans to keep working for our vision of a better, stronger, fairer America. I was determined that my young staff and supporters not become discouraged. “This loss hurts,” I would tell them. “But please, please never stop believing that fighting for what’s right is worth it. It is always worth it.”

Finally, I wanted to speak directly to the women and girls who had put their faith in me and my campaign. It pained me to think of how they must be feeling. Instead of making history and electing the first woman President, they now had to face a stinging rebuke and come to terms with the fact that the country had just elected someone who objectified women and bragged about sexual assault. A lot of women—and men—were waking up that morning asking whether America was still the country we had thought it was. Would there be a place for them in Trump’s America? Would they be safe? Would they be valued and respected?

I couldn’t answer those questions. I was asking them myself. But I could use this one last moment on the national stage to tell them how proud I had been to be their champion. I could say that while we didn’t break that highest glass ceiling this time, “someday someone will—hopefully sooner than we might think right now.” And I could say to all the little girls out there, with every ounce of conviction in my body: “Never doubt that you are valuable and powerful and deserving of every chance and opportunity in the world.”

I got dressed and gathered my things. “One day you’re going to have to show me pictures of what the stage looked like last night,” I told Huma.

“It looked amazing,” she replied, “built for a President.”

It was time to go. The country was waiting, and this wasn’t going to get any easier.

I thought about my mother. There was a time when I was very little, and a neighborhood bully started pushing me around. I ran home to hide, but my mother met me at the door. “There’s no room for cowards in this house,” she said. “Go back out there.” The walk from my front door back to the street was one of the longest of my life. But I went. Mom was right, as usual.

I gathered my family, took a deep breath, and walked out the door.

Why

Victory has a hundred fathers, but defeat is an orphan.

—John F. Kennedy

I’ve spent part of nearly every day since November 8, 2016, wrestling with a single question: Why did I lose? Sometimes it’s hard to focus on anything else.

I go back over my own shortcomings and the mistakes we made. I take responsibility for all of them. You can blame the data, blame the message, blame anything you want—but I was the candidate. It was my campaign. Those were my decisions.

I also think about the strong headwinds we faced, including the rise of tribal politics in America and across the globe, the restlessness of a country looking for change, excessive coverage of my emails, the unprecedented late intervention by the director of the FBI, the sophisticated misinformation campaign directed from the Kremlin, and the avalanche of fake news. Those aren’t excuses—they’re things that happened, whether we like it or not.

I think about all that, and about our deeply divided country and our ability to live, work, and reason together.

And that’s all before I finish my morning cup of coffee. Then it starts over again.

In the spring of 2017, I was asked by thoughtful journalists such as Nicholas Kristof, Christiane Amanpour, Rebecca Traister, and Kara Swisher to reflect on what happened in 2016 and what lessons all Americans—and Democrats in particular—can learn from my defeat.

This is an important discussion to have. It’s not only about the past—not by a long shot. After successfully interfering in one presidential election, Russia will certainly try to do it again. And Democrats are engaged in a vital debate right now about the future of our party, which turns in no small part on the question of what went wrong in 2016 and how to fix it.

Here’s an example of the sort of questions I was getting:

“Could the campaign have been better?” Christiane Amanpour asked me. “Where was your message? Do you take any personal responsibility?”

“I take absolute personal responsibility,” I replied. “I was the candidate. I was the person who was on the ballot.” Then I explained that while we didn’t run a perfect campaign, Nate Silver, the widely respected statistician who correctly predicted the winner in 49 states in 2008 and all 50 in 2012, has said that we were on our way to winning until Jim Comey’s October 28 letter derailed us. You can agree or disagree with that analysis, but it’s what Silver’s data said.

The reaction to my interviews was negative, to put it mildly.

“Dear Hillary Clinton, please stop talking about 2016,” wrote one columnist in USA Today. CNN, still stuck in false equivalency mode, declared, “Clinton, Trump can’t stop airing their 2016 grievances.” And one New York Daily News columnist decided the appropriate response was: “Hey, Hillary Clinton, shut the f— up and go away already.” Seriously, they printed that in the newspaper.

I understand why some people don’t want to hear anything that sounds remotely like “relitigating” the election. People are tired. Some are traumatized. Others are focused on keeping the discussion about Russia in the national security realm and away from politics. I get all that. But it’s important that we understand what really happened. Because that’s the only way we can stop it from happening again.

I also understand why there’s an insatiable demand in many quarters for me to take all the blame for losing the election on my own shoulders and quit talking about Comey, the Russians, fake news, sexism, or anything else. Many in the political media don’t want to hear about how these things tipped the election in the final days. They say their beef is that I’m not taking responsibility for my mistakes—but I have, and I do again throughout this book. Their real problem is they can’t bear to face their own role in helping elect Trump, from providing him free airtime to giving my emails three times more coverage than all the issues affecting people’s lives combined.

Other candidates who have lost the presidency have been allowed—even encouraged—to discuss what went wrong and why. After John Kerry lost the election in 2004, he quite reasonably said that the release of a tape from Osama bin Laden a day before the election had a significant effect on the outcome of the race. The press was interested in what he had to say. They want me to stop talking.

If it’s all my fault, then the media doesn’t need to do any soul searching. Republicans can say Putin’s meddling had no consequences. Democrats don’t need to question their own assumptions and prescriptions. Everyone can just move on.

I wish it were that easy. But it’s not. So I’m going to try to explain how I understand what happened, both the unexpected interventions that swung the race at the end, and the structural challenges that made it close to begin with. You don’t have to agree with my take. But counter with evidence, with a real argument. Because we have to get this right.

Here goes.

Common Critiques

The election was decided by 77,744 votes out of a total 136 million cast. If just 40,000 people across Wisconsin, Michigan, and Pennsylvania had changed their minds, I would have won. With a margin like that, everyone can have a pet theory about why I lost. It’s difficult to rule anything out. But every theory needs to be tested against the evidence that I was winning until October 28, when Jim Comey injected emails back into the election.

For example, some critics have said that everything hinged on me not campaigning enough in the Midwest. And I suppose it is possible that a few more trips to Saginaw or a few more ads on the air in Waukesha could have tipped a couple thousand votes here and there.

But let’s set the record straight. We always knew that the industrial Midwest was crucial to our success, just as it had been for Democrats for decades, and contrary to the popular narrative, we didn’t ignore those states. In Pennsylvania, where public and private polls showed a competitive race similar to 2012, we had nearly 500 staff on the ground, 120 more than the Obama campaign deployed four years before. We spent 211 percent more on television ads in the state. And I held more than twenty-five campaign events there during the general election. We also blanketed Pennsylvania with high-profile surrogates like President Obama and Vice President Biden. In Michigan, where the polls showed us ahead but not by as much as we’d like, we had nearly 140 more staff on the ground than Obama did in 2012, and spent 166 percent more on television. I visited seven times during the general election. We lost both states, but no one can say we weren’t doing everything possible to compete and win.

If there’s one place where we were caught by surprise, it was Wisconsin. Polls showed us comfortably ahead, right up until the end. They also looked good for the Democrat running for Senate, Russ Feingold. We had 133 staff on the ground and spent nearly $3 million on TV, but if our data (or anyone else’s) had shown we were in danger, of course we would have invested even more. I would have torn up my schedule, which was designed based on the best information we had, and camped out there. As it is, while I didn’t visit Wisconsin in the fall, Tim Kaine, Joe Biden, Bernie Sanders, and other high-profile surrogates did. So what went wrong? We’ll get to that. But bear in mind that Trump received roughly the same number of votes in Wisconsin that Mitt Romney did. There was no surge in Republican turnout. Instead, enough voters switched, stayed home, or went for third parties in the final days to cost me the state.

Here’s the bottom line: I campaigned heavily across Pennsylvania, had an aggressive ground game and lots of advertising, and still lost by 44,000 votes, more than the margin in Wisconsin and Michigan combined. So it’s just not credible that the best explanation for the outcome in those states—and therefore the election—was where I held rallies.

Another easy explanation that doesn’t stand up to scrutiny is that I lost because I didn’t have an economic message. Joe Biden said the Democratic Party in 2016 “did not talk about what it always stood for—and that was how to maintain a burgeoning middle class.” He said, “You didn’t hear a single solitary sentence in the last campaign about that guy working on the assembly line making sixty thousand bucks a year and a wife making $32,000 as a hostess in a restaurant.” I find this fairly remarkable, considering that Joe himself campaigned for me all over the Midwest and talked plenty about the middle class.

Also, it’s just not true. Not even close. Vox did an analysis of all my campaign events and found that I talked about jobs, workers, and the economy far more than anything else. As the Atlantic put it in a piece titled, “The Dangerous Myth That Hillary Clinton Ignored the Working Class,” I ran on “the most comprehensively progressive economic platform of any presidential candidate in history” and talked more about jobs in my convention speech than Trump did in his, as well as in our first debate, which was watched by eighty-four million people.

Throughout the campaign we always tried to have a positive track of advertising on the air, laying out what I was for and where we needed to go economically. We did that even when we were also running spots highlighting Trump’s unfitness for office. We actually filmed one ad outside the Milwaukee offices of a company called Johnson Controls, which was trying to get out of paying taxes in America by moving its headquarters overseas—what’s known as a “corporate inversion.” It was so cold that day I could barely feel my feet, but I insisted on doing it because I was furious about the shell game the company was playing at the expense of its workers and the American people. I talked about Johnson Controls’ tax scheme virtually every day on the trail for months. So we can debate whether my economic message was effective, but you can’t claim I didn’t have one.

Here’s one story that helps explain why this is so frustrating. The day after I accepted the nomination in Philadelphia, Bill and I hit the road with Tim Kaine and his wife, Anne, for a bus tour through factory towns across Pennsylvania and Ohio. It reminded me of our exhilarating bus trip in 1992 with Al and Tipper Gore. That was one of my favorite weeks of the entire ’92 campaign. We met hardworking people, saw gorgeous country, and everywhere we went we felt the energy of a country ready for change. Twenty-four years later, I wanted to recapture that. We loaded onto our big blue bus, with “Stronger Together” emblazoned on the sides, and set out on a 635-mile journey. At every stop, Tim and I talked about plans to create jobs, raise wages, and support working families. In Johnstown, Pennsylvania, in rural Cambria County, we shared our ideas with steelworkers in a factory manufacturing wire for heavy industry. Afterward, one of the workers, a crane operator, told a reporter for the Philadelphia Inquirer that he didn’t usually vote in presidential elections but might turn out this time because he liked what he heard. “I liked the idea of trying to get better wages for working-class people,” he said. “We need them.” It was music to my ears.

But you probably don’t remember hearing anything about this bus tour. In fact, you may well have heard that I didn’t campaign like this at all; that I ignored the Rust Belt, didn’t have an economic message, and couldn’t connect with working-class voters. Why the disconnect? The very same week that Tim and I were driving around Pennsylvania and Ohio, Donald Trump was picking a high-profile fight with the Khans, the grieving Gold Star parents of a fallen Muslim American war hero. That sucked up all the oxygen in the media. It was a short-term disaster for Trump, and his poll numbers tumbled. But it was also part of a pattern that over the long-term ensured that my economic message never got out and let Trump control the tempo of the race.

Was I Doomed from the Start?

Some pundits have also said my campaign was doomed from the start, either because of my weaknesses as a candidate or because America was caught up in a historic wave of angry, tribal populism sweeping the world. Maybe. But don’t forget that I won the popular vote by nearly three million, roughly the same margin by which George W. Bush defeated John Kerry in 2004. It’s hard to see how that happens if I’m hopelessly out of step with the American people.

Still, as I’ve discussed throughout this book, I do think it’s fair to say there was a fundamental mismatch between how I approach politics and what a lot of the country wanted to hear in 2016. I’ve learned that even the best plans and proposals can land on deaf ears when people are disillusioned by a broken political system and disgusted with politicians. When people are angry and looking for someone to blame, they don’t want to hear your ten-point plan to create jobs and raise wages. They want you to be angry, too.

You can see the same dynamic in a lot of personal relationships. I have friends who often get frustrated with their spouses who, instead of listening to them vent about a problem and commiserating, jump straight into trying to solve it. That was my problem with many voters: I skipped the venting and went straight to the solving.

Moreover, I have come to terms with the fact that a lot of people—millions and millions of people—decided they just didn’t like me. Imagine what that feels like. It hurts. And it’s a hard thing to accept. But there’s no getting around it.

Whenever I do a job, such as Senator or Secretary of State, people give me high ratings. But when I compete for a job—by running for office—everything changes. People remember years of partisan attacks that have painted me as dishonest and untrustworthy. Even when they’re disproven, those attacks leave a residue. I’ve always tried to keep my head down and do good work and hope to be judged by the results. That’s usually worked, but not this time.

It seems as if many Trump voters were actually voting against me, more than they were voting for him (53 percent to 44 percent, in a September Pew Research Center poll). In exit polls, a significant number of people said they thought Trump was unqualified or lacked the temperament to be President… yet voted for him anyway. Of the 61 percent of all voters who said he was unqualified, 17 percent still voted for him. Of the 63 percent who said he didn’t have the right temperament, 19 percent voted for him. The exit polls found that 18 percent of all voters viewed both me and Trump negatively, but they went for him 47 percent to 30 percent. Their antipathy toward me must have been even stronger than their concerns about his qualifications and temperament.

I’m not surprised by these findings. Gallup compiled a word cloud depicting everything Americans read, saw, or heard about me during several months of the campaign. It was dominated by a single giant word: email. Much smaller, but also visible were the words lie and scandal. Interestingly, in Trump’s word cloud, immigration and Mexico stand out much more than jobs or trade. More on that shortly.

I don’t believe all the negative feelings about me were inevitable. After all, I had high approval ratings when I left the State Department. This was the result of a relentless barrage of political attacks and negative coverage. But I also know that it was my job to try to break through all that noise and convince the American people to vote for me. I wasn’t able to do it.

So yes, I had my shortcomings as a candidate. And yes, there was indeed a global populist wave and an anti–third term tradition in America. But—and this is important for determining what tilted the outcome of the election—those structural factors didn’t pop up as a big surprise at the end. They were in play throughout the campaign. They probably kept the race closer than was justified based on our contrasting policy proposals and conduct, my record in public office, and the achievements of the Obama administration. If these factors were decisive, however, I should have been behind the whole way. And yet, despite consistent headwinds, nearly every public and private poll over two years showed me ahead, often way ahead.

By the homestretch, after two conventions and three debates watched by record numbers of Americans, I had emerged with clear momentum and a solid lead. Vox’s Ezra Klein called it “the most effective series of debate performances in modern political history.” I was in a stronger position than President Obama had been four years before. So either all those surveys over all those months were wrong, or something changed in the final days of the race to shift enough voters in key states to make a difference.

Were all the polls wrong? We know now that some surveys were off, especially in Wisconsin, especially at the end. It’s likely that some Trump voters refused to participate in surveys and so their feedback was missed, and that some people weren’t truthful about their preferences. But overall, national polls in 2016 were slightly more accurate than they were in 2012. That year, the final polling average understated President Obama’s actual victory by 3.1 points. In 2016, according to the website RealClearPolitics, the final average was off by just 1.2 points. In a race this close, that’s not nothing. But it’s hardly a massive error.

So no, all the polls weren’t wrong. It’s possible that my lead throughout the race was slightly overstated—but not significantly. It’s reasonable to conclude, therefore, that something important and ultimately decisive happened at the very end.

The Bottom Falls Out

The evidence backs up the idea that there was a late shift away from me and toward Trump and third-party candidates. My support was strong in early voting across the country, and early-vote turnout roughly matched what our models predicted. But things collapsed in the final days and on Election Day itself.

In real time, it was hard to appreciate how fragile our position was. As I mentioned earlier, Joel Benenson’s polling showed a solid lead in the final week. Our data analytics team was also surveying thousands of people each night. “We have seen our margins tighten across the battleground states,” Elan Kriegel reported on November 3. But, he continued, “our national toplines have been +3 each of the last four nights.” We were up by the same 3-point margin in Michigan, Wisconsin, and Pennsylvania, he said. Democratic Senate campaigns and party committees were seeing similar numbers, and some were even more optimistic.

Exit polls would later find that voters who were still making up their minds in those final days broke strongly for Trump. In Pennsylvania, a state with no early voting allowed at all, the margin among late-deciders was 54 to 37. In Wisconsin, where 72 percent of people voted on Election Day, it was 59 to 30. In Michigan, where 73 percent of people voted on Election Day, it was 50 to 39. And the pattern extended beyond the Midwest. In Florida, late-deciders went for Trump 55 to 38. That late surge was enough to put all these states in Trump’s column.

Normally, campaigns have a decent sense of how undecided voters are likely to break, based on their past vote history and demographics. And history shows that most people who tell pollsters they’re considering a third-party candidate will “come home” in the end. In the final days of the 2016 campaign, the voters you would expect to return to the Republican Party did so. But that didn’t happen on our side. Many Democratic-leaning voters flirting with third-party candidates ended up actually pulling the lever for them. And some undecided voters we expected to ultimately choose us went to Trump instead or stayed home.

That included suburban moderates who might have voted for Republicans in the past but didn’t like Trump and had been looking for an acceptable alternative right up until the end. On Election Day, a lot of them held their noses and voted for him anyway. It’s revealing to compare the results in the suburbs of Denver and Las Vegas, where the vast majority vote early and I did well enough to carry both Colorado and Nevada, with the results in the Philadelphia suburbs, where nearly everyone voted on Election Day. The final Franklin & Marshall Poll in Pennsylvania, based on interviews nearly all conducted before October 28, found I had a 36-point margin over Trump in the four counties of the Philadelphia suburbs, leading 64 percent to 28 percent. By Election Day, I only beat Trump there by about 13 points. That loss of suburban support in the final week meant I couldn’t match Trump’s strength in rural areas and ended up narrowly losing the state.

Working-class white women also moved en masse in the final days. Trump led among this group nearly the whole campaign, but according to the NBC–Wall Street Journal poll, I had closed to within just 4 points during the October debates. Then, in the final week, Trump’s margin grew to 24 points.

The Comey Effect

What happened in the homestretch that caused so many voters to turn away from me?

First, and most importantly, there was the unprecedented intervention by then FBI Director Jim Comey.

His October 28 letter about the investigation into my emails led to a week of wall-to-wall negative coverage. A look at five of the nation’s top newspapers found that together they published 100 stories mentioning the email controversy in the days after Comey’s letter, nearly half of them on the front page. In six out of seven mornings from October 29 to November 4, it was the lead story in the nation’s news cycle. Trump understood that Comey’s apparent imprimatur gave his “Crooked Hillary” attacks new credibility, and Republicans dumped at least $17 million in Comey-related ads into the battleground states. It worked.

On November 1 and 2, my campaign conducted focus groups with independent, swing voters in Philadelphia and Tampa, Florida. The undecideds weren’t ready to jump to Trump yet, but in retrospect, the warning signs were blinking red. “I have concerns about this whole Weiner thing. I find it unsettling. I had been leaning toward Hillary, but now I just don’t know,” said one Florida voter. “I was never a fan of either one, but this email thing with Clinton has me concerned the past few days. Will they elect her and then impeach her? Was she giving away secret information?” said another.

Outside focus groups were hearing similar things. Researchers who track what consumers are talking about, essentially a word-of-mouth index, found “a sudden change,” with a 17-point drop in net sentiment for me, and an 11-point rise for Trump. According to Brad Fay of Engagement Labs, which applies well-established consumer research techniques to study elections, “The change in word-of-mouth favorability metric was stunning, and much greater than the traditional opinion polling revealed.”

Those concerns we heard in the focus groups help explain why Comey’s letter was so devastating. From the beginning of the general election, we had understood the race to be a contest between voters’ fear of risk and desire for change. Convincing Americans that electing Trump was just too big a risk was our best shot at overpowering the widespread desire for a change after eight years of Democratic control. In demographic terms, our strategy depended on compensating for expected weakness with working-class white voters (a trend that had been getting worse for Democrats for a long time) by doing better among college-educated suburban moderates—precisely the people most likely to be concerned about risk.

Before October 28, there was every reason to believe this strategy would work. Voters thought Trump was unqualified and temperamentally unfit. They worried he might blunder into a war. And they thought I was steady, qualified, and safe. Comey’s letter turned that picture upside down. Now voters were worried my presidency would be dogged by more investigations, maybe even impeachment. It was “unsettling,” as that Florida voter put it. When both candidates seemed risky, then the desire for change reasserted itself and undecideds shifted to Trump or a third party.

In the week that followed Comey’s letter, Nate Silver found that my lead in national polling dropped by about 3 points, and my chances of winning the election shrunk from 81 percent to 65 percent. In the average battleground state, my lead was down to just 1.7 points—and the fact that there were few if any polls still in the field that late in the game in places such as Wisconsin meant that the damage could easily have been worse.

Then, on the Sunday afternoon before Election Day, Comey sent another letter explaining that, in fact, there was no new evidence to change his conclusion from July. By then it was too late. If anything, that second letter may have energized Trump supporters even more and made them more likely to turn out and vote against me. It also guaranteed that undecided voters saw two more days of headlines about emails and investigations.

Hours after Comey’s second letter hit the news, Trump whipped up the outrage in a rally in Michigan: “Hillary Clinton is guilty. She knows it. The FBI knows it. The people know it,” he said. “Now it’s up to the American people to deliver justice at the ballot box on November 8.” The crowd responded with loud chants of “Lock her up!”

Corey Lewandowski, Trump’s former campaign manager, credited Comey’s letter with reversing his candidate’s fortunes. “With eleven days to go in this election cycle something amazing happened,” he said. In his new book, Devil’s Bargain: Steve Bannon, Donald Trump, and the Storming of the Presidency, Bloomberg News reporter Joshua Green reveals that the Trump campaign’s data scientists thought the effect of Comey’s letter was “pivotal.” In an internal memo written five days before Election Day, they reported seeing “declining support for Clinton, shifting in favor of Mr. Trump” and predicted, “This may have a fundamental impact on the results.” Sadly, they were right.

Silver, whose model had been more conservative than most throughout the race, concluded, “Clinton would almost certainly be President-Elect if the election had been held on Oct. 27 (the day before the Comey letter).” Professor Sam Wang, who runs the Princeton Election Consortium, called Comey’s letter “a critical factor in the home stretch” and found a 4-point swing.

Here’s a particularly stark way of understanding the impact: Even if Comey caused just 0.6 percent of Election Day voters to change their votes, and even if that swing only occurred in the Rust Belt, it would have been enough to shift the Electoral College from me to Trump.

This is why Paul Krugman, the Nobel Prize–winning economist and New York Times columnist, has started ironically tweeting “Thanks, Comey,” every time he sees some new outrage from the Trump White House. Comey made a choice to excoriate me in public in July and then dramatically reopen the investigation on October 28, all while refusing to say a word about Trump and Russia. If not for those decisions, everything would have been different. Comey himself later said that he was “mildly nauseous” at the idea that he influenced the outcome of the election. Hearing that made me sick.

From Russia with No Love

The second big factor that caused the bottom to fall out at the end of the race was the Russian plot to sabotage my campaign and help elect Trump. Michael Morell, the former acting director of the CIA, has described it as “the political equivalent of 9/11.”

The emails Russia stole from John Podesta and provided to WikiLeaks ensured that the words Clinton and emails were in the headlines even before Comey’s letter. The subterranean torrent of fake news added to the problem. For voters, the stories merged to create an overpowering fog of scandal and mistrust. Even if there was no fire, there was enough smoke to choke our campaign.

Because no evidence has emerged yet of direct vote tampering, some critics insist that Russian interference had no impact on the outcome at all. This is absurd. The Kremlin’s information warfare was roughly equivalent to a hostile super PAC unleashing a major ad campaign, if not worse. Of course it had an impact. (And for those obsessed with actual tampering, since we keep learning more about Russian intrusions into our election systems, maybe this is what the administration and Secretaries of State across the country should be investigating instead of a nonexistent epidemic of voter fraud.)

Nate Silver’s website FiveThirtyEight.com looked at Google searches as a measure of how much the WikiLeaks story broke through with actual voters. He found that—except for immediately after Comey sent his letter on October 28—there were more searches about WikiLeaks than the FBI during the final weeks of the race. That did make some sense. The mainstream media provided blanket coverage of Comey, so there was no need to search for more information about that. The WikiLeaks stories, however, could send searchers down deep internet rabbit holes.

Google searches about WikiLeaks were particularly high in swing areas with large numbers of undecided voters, like Cambria County in Pennsylvania and Appleton, Wisconsin. In other words, a lot of people were online trying to get to the bottom of these crazy claims and conspiracy theories before casting their votes. Too often, what they found was more misinformation and Russian-directed propaganda.

Together, the effects of Comey’s letter and the Russian attack formed a devastating combination. Silver concluded after the election that if it hadn’t been for these two late-breaking factors, I likely would have won Florida, Michigan, Wisconsin, and Pennsylvania by about 2 points. Instead, I lost all four by less than 1 point on average, and Michigan by just two-tenths of a point.

What Explains Trump’s Support?

All of this is depressing, infuriating, and ultimately unsatisfying. Outside interference may help explain why enough votes shifted in the final days to give the Electoral College to Trump. But it doesn’t explain why the race was close to begin with, close enough that late movement in a few states could make the difference. It doesn’t really explain how sixty-two million people—many of whom agreed Trump was unfit for the job—could vote for a man so manifestly unqualified to be President. This may be the more important question for understanding what’s going on in our country right now.

Start with the 13.3 million Republicans who voted for Trump in the primaries. It’s safe to say these are mostly hard-core supporters—the ones Trump was talking about when he said, “I could stand in the middle of Fifth Avenue and shoot somebody and I wouldn’t lose voters.” Thirteen million is a lot of people to strongly support someone most Americans think is unqualified and unfit, but they account for less than half of all Republican primary voters and less than 10 percent of all general election voters. It’s a mistake to give those base voters more political weight than they deserve. More interesting and important is how Trump consolidated support among the much larger pool of voters beyond his base.

Besides antipathy toward me, probably the biggest factor pushing Trump skeptics into his camp was pure partisanship. There’s an old saying that “Democrats fall in love, Republicans fall in line.” That was proven true once again in 2016. I won 89 percent of Democratic voters. Despite the example of a few courageous “Never Trumpers,” Trump won 90 percent of Republican voters. Many of them preferred a different candidate in the primaries. Many were surely disgusted by his outrageous behavior, including his treatment of women. Yet when it came down to it, the R next to his name was more important than anything else. Maybe this was about the Supreme Court, or the assumption that he would end up rubber-stamping the congressional GOP’s agenda, especially big tax cuts for the rich. Maybe it reflects a deeper partisan element in our politics.

Either way, it stands in stark contrast to what happened in the French election in 2017, when conservatives and socialists alike crossed party lines and rallied behind centrist Emmanuel Macron to stop the extremist Marine Le Pen. In France, patriotism trumped partisanship. Some analysts say French voters watched what happened here and acted to stop it there. So did the Dutch in their election, defeating the right-wing nationalist Geert Wilders. Of course, it helps when the candidate who gets the most votes wins the election. What an idea! If our voters had known more about what Putin was doing on Trump’s behalf, would it have made a difference? All I can say is that I believe Americans are just as patriotic as the French and the Dutch.

Partisanship is powerful, but it was far from the only factor fueling Trump’s support. As I noted earlier, a desire for change was also important. Exit polls tell us that 39 percent of voters said the ability to bring change was the most important quality in a candidate, and 82 percent of them supported Trump. By comparison, 22 percent of voters said having the “right experience” was most important, and they went for me 90 to 7. The 20 percent who said “good judgment” was most important supported me 65 to 25. And the 15 percent who wanted a candidate who “cares about me” went 57 to 34 for me. In other words, “change” voters provided the bulk of Trump’s support.

Change can mean different things to different people. But as I’ve noted, this was a challenge I grappled with from the very beginning. History shows how hard it is for a party to hold on to the White House for three terms, even after successful presidencies. I castigated Republican obstruction in Congress and offered lots of solutions to make the economy fairer and politics cleaner, but I never escaped being pigeonholed as the candidate of continuity rather than change. Certainly, if voters wanted to “shake things up” or “burn it all down,” they were more likely to choose Donald Trump over me. They weren’t in any mood to remember that great old Texas saying from Sam Rayburn, the former Speaker of the House: “Any jackass can kick down a barn. It takes a good carpenter to build one.”

In polls throughout the campaign, we asked voters what they thought of President Obama and if they wanted to continue in the same direction or go in a fundamentally different direction. You might expect the answers to be linked. And yet, while voters consistently gave the President high marks—in fact, Obama’s popularity continued to rise throughout 2016, as did economic forecasts—they just as consistently said they were ready for a new direction. That may show the power of the impulse for change, but it also shows how complicated this is. One might also ask: Why were the vast majority of members of Congress reelected? Incumbents have advantages and gerrymandering has given many of them safe seats, but if there was a real “throw the bums out” wave in this election, we would have seen it down ballot as well.

So, yes, a desire for change was an important factor, but to understand what this was really about we have to look deeper.

Economic Anxiety or Bigotry

Most postgame analysis has weighed two competing theories: either it was economic anxiety or it was bigotry. A lot of data point toward the latter, but ultimately this is a false choice that misses the complexity of the situation.

Let’s start with this: the idea that the 2016 election was purely about economic anxiety just isn’t supported by the evidence. There’s a perception that Trump was the tribune of the working class while I was the candidate of the elites. And it’s true that there was a big divide in this election between voters with a college degree and those without. But this doesn’t line up neatly with income levels. There are a lot of middle- and upper-class people without a college degree. As the Washington Post explained in a piece titled, “It’s Time to Bust the Myth: Most Trump Voters Were Not Working Class,” nearly 60 percent of Trump supporters without a college degree were in the top half of the income distribution. The average income of a Trump voter during the primaries was $72,000, which is higher than for most Americans. And in the general election, voters with incomes below $50,000 preferred me by 12 points.

It’s surely true that many blue-collar white voters in Rust Belt communities did like what Trump had to say on the economy. Exit polls found that voters who thought the national economy was in poor shape strongly supported Trump. But that wasn’t necessarily their most compelling concern. The same exit polls found that voters who thought the economy was the most important issue in the election (52 percent nationwide) preferred me by a margin of 11 points. This was also true in the key battlegrounds. In Michigan, voters who cared most about the economy went for me 51 to 43. In Wisconsin, it was 53 to 42. In Pennsylvania, 50 to 46. To be fair, there are other ways to look at the numbers. Many Trump supporters who told pollsters they cared most passionately about other issues—especially terrorism and immigration—almost certainly preferred Trump on the economy as well. Nonetheless, the story on the economy is a lot more nuanced than the postelection narrative would have you believe.

Some supporters of Bernie Sanders have argued that if I had veered further left and run a more populist campaign we would have done better in the Rust Belt. I don’t believe it. Russ Feingold ran a passionately populist campaign for Senate in Wisconsin and lost by much more than I did, while a champion of free trade, Senator Rob Portman, outperformed Trump in Ohio. Scott Walker, the right-wing Governor of Wisconsin, has won elections there by busting unions and catering to the resentments of conservative rural voters, not by denouncing trade deals and corporations. Sanders himself had a chance to test out his appeal during the primaries, and he ended up losing to me by nearly four million votes—including in Ohio and Pennsylvania. And that was without any pummeling by the Republican attack machine that would have savaged him in a general election.

That said, a small but still significant number of left-wing voters may well have thrown the election to Trump. Jill Stein, the Green Party candidate, called me and my policies “much scarier than Donald Trump” and praised his pro-Russia stance. This isn’t surprising, considering that Stein sat with Putin and Michael Flynn at the infamous Moscow dinner in 2015 celebrating the Kremlin’s propaganda network RT, and later said she and Putin agreed “on many issues.” Stein wouldn’t be worth mentioning, except for the fact that she won thirty-one thousand votes in Wisconsin, where Trump’s margin was smaller than twenty-three thousand. In Michigan, she won fifty-one thousand votes, while Trump’s margin was just over ten thousand. In Pennsylvania, she won nearly fifty thousand votes, and Trump’s margin was roughly forty-four thousand. So in each state, there were more than enough Stein voters to swing the result, just like Ralph Nader did in Florida and New Hampshire in 2000. Maybe, like actress Susan Sarandon, Stein thinks electing Trump will hasten “the revolution.” Who knows? By contrast, former Massachusetts Governor Bill Weld, a Republican who ran for Vice President on the Libertarian ticket topped by Gary Johnson, told his supporters toward the end that if they lived in swing states they should vote for me. If more third-party voters had listened to Bill Weld, Trump would not be President.

So, if arguments about the power of Trump’s economic appeal are overstated, what about his exploitation of racial and cultural anxiety?

Since the election, study after study has suggested that these factors are essential to understanding what happened in the election.

In June 2017, the Voter Study Group, a consortium of academic researchers, published a major new survey that tracked the same eight thousand voters from 2012 to 2016. “What stands out most,” concluded George Washington University professor John Sides, are “attitudes about immigration, feelings toward black people, and feelings toward Muslims.” Data from the gold standard American National Election Studies also showed that resentment toward these groups was a better predictor of Trump support than economic concerns. And as I previously mentioned, exit polls found that Trump’s victory depended on voters whose top concerns were immigration and terrorism, despite his lack of any national security experience and my long record. That’s a polite way of saying many of these voters were worried about people of color—especially blacks, Mexicans, and Muslims—threatening their way of life. They believed that the political, economic, and cultural elites cared more about these “others” than about them.

I’m not saying that all Trump voters are racist or xenophobic. There are plenty of good-hearted people who are uncomfortable about perceived antipolice rhetoric, undocumented immigrants, and fast-changing norms around gender and sexual orientation. But you had to be deaf to miss the coded language and racially charged resentment powering Trump’s campaign.

When I said, “You could put half of Trump’s supporters into what I call the basket of deplorables,” I was talking about well-documented reality. For example, the General Social Survey conducted by the University of Chicago found that in 2016, 55 percent of white Republicans believed that blacks are generally poorer than whites “because most just don’t have the motivation or willpower to pull themselves up out of poverty.” In the same survey, 42 percent of white Republicans described blacks as lazier than whites and 26 percent said they were less intelligent. In all cases, the number of white Democrats who said the same thing was much lower (although still way too high).

Generalizing about a broad group of people is almost always unwise. And I regret handing Trump a political gift with my “deplorables” comment. I know that a lot of well-intentioned people were insulted because they misunderstood me to be criticizing all Trump voters. I’m sorry about that.

But too many of Trump’s core supporters do hold views that I find—there’s no other word for it—deplorable. And while I’m sure a lot of Trump supporters had fair and legitimate reasons for their choice, it is an uncomfortable and unavoidable fact that everyone who voted for Donald Trump—all 62,984,825 of them—made the decision to elect a man who bragged about sexual assault, attacked a federal judge for being Mexican and grieving Gold Star parents who were Muslim, and has a long and well-documented history of racial discrimination in his businesses. That doesn’t mean every Trump voter approved of those things, but at a minimum they accepted or overlooked them. And they did it without demanding the basics that Americans used to expect from all presidential candidates, from releasing tax returns to offering substantive policy proposals to upholding common standards of decency.

“Wait a minute,” some critics will say, “President Obama won twice. How could race be a real factor here?”

The important thing to remember is that racial attitudes aren’t static and they don’t exist in a vacuum. As Christopher Parker, a political science professor at the University of Washington, has explained, the Obama years produced a backlash among white voters: “Every period of racial progress in this country is followed by a period of retrenchment. That’s what the 2016 election was about.” It’s like in physics—every action has an equal and opposite reaction.

Cornell Belcher, a respected Democratic pollster, has studied changing racial attitudes in America extensively and documented this backlash in his book A Black Man in the White House. He described Obama’s election as setting off anxiety among many white Americans that built over time. “After a significantly brief honeymoon in November 2008, racial aversion among Republicans climbed precipitously,” Belcher wrote, “and stayed at that level until October 2014 when it again spiked—to an all-time high.” It’s not surprising that those spikes occurred around the two midterm elections, when Republican candidates were working double-time to demonize Obama and he wasn’t on the ballot and fully engaged in fighting back.

Other academic researchers have studied a phenomenon they call “racial priming.” Their findings show that when white voters are encouraged to view the world through a racial lens and to be more conscious of their own racial identity, they act and vote more conservatively. That’s exactly what happened in 2016. John McCain and Mitt Romney made principled decisions not to make their campaigns about race. McCain famously stood up to one of his own voters at a town hall in October 2008 and assured the crowd that rumors about Obama being foreign were false. By contrast, Donald Trump rose to prominence by spreading the racist “birther” lie that President Obama was not born in the United States. Trump launched his campaign for President by calling Mexican immigrants rapists and criminals. And he continued to make racially charged attacks right up until Election Day. All this happened against the backdrop of police shootings and Black Lives Matter protests. It makes sense that by Election Day, more white voters may have been thinking about race and identity than in 2012, when those issues were rarely talked about on either side.

To be fair, I likely contributed to a heightened racial consciousness as well. I called out Trump’s bigotry and his appeal to white supremacists and the so-called Alt-Right. In a speech in Reno, Nevada, in August 2016, I laid out a detailed case documenting Trump’s history of racial discrimination in his business career and how he used a campaign based on prejudice and paranoia to take hate groups mainstream and help a radical fringe take over the Republican Party. I denounced his decision to hire Stephen Bannon, the head of Breitbart, as campaign CEO. I also spoke positively throughout the campaign about racial justice, immigration, and Muslims.

As a result, some white voters may have decided I wasn’t on their side. For example, my meeting with Black Lives Matter activists and support for the Mothers of the Movement was seen by some white police officers as presuming their guilt, in spite of my long-standing support for more police on the street, community policing, and 9/11 first responders. I always said we needed to both reform policing and support police officers. It didn’t seem to matter. But this is one issue on which I don’t second-guess myself. No parent should fear for the life of an unarmed, law-abiding child when he walks out of the house. That’s not “identity politics.” It’s simple justice.

But back to the question at hand. I find the data on all this to be compelling. Yet I believe that, in the end, the debate between “economic anxiety” and racism or “cultural anxiety” is a false choice. If you listen to many Trump voters talk, you start to see that all these different strands of anxiety and resentment are related: the decline of manufacturing jobs in the Midwest that had allowed white men without a college degree to provide their families with middle-class lives, the breakdown of traditional gender roles, anger at immigrants and other minorities for “cutting in line” and getting more than their “fair share,” discomfort with a more diverse and cosmopolitan culture, worries about Muslims and terrorism, and a general sense that things aren’t going the way they should and that life was better and easier for previous generations. In people’s lives and worldviews, concerns about economics, race, gender, class, and culture all blend together.

The academics see this, too. According to the director of the Voter Study Group, which followed thousands of voters from 2012 to 2016, “Voters who experienced increased or continued economic stress were inclined to have become more negative about immigration and terrorism, demonstrating how economic pressures coincided with cultural concerns.”

This isn’t new. Back in 1984, Ronald Reagan won by a landslide by flipping formerly Democratic blue-collar whites. The term “Reagan Democrats” came out of a series of famous focus groups conducted in Macomb County, Michigan, by Stan Greenberg, who went on to become Bill’s pollster in 1992. Stan found that many working-class white voters “interpreted Democratic calls for economic fairness as code for transfer payments to African-Americans,” and blamed blacks “for almost everything that has gone wrong in their lives.” After the 2016 election, Stan went back to Macomb County to talk to “Trump Democrats.” He found pretty much all the sentiments you would expect—frustration with elites and a rigged political system, and a desire for fundamental change, but also anger at immigrants who compete with them for jobs and don’t speak English, fear of Muslims, and resentment of minorities who are seen as collecting more than their fair share of government benefits. Some of the comments sounded like they were ripped straight from the 1984 focus groups.

Stan largely blames President Obama for turning working-class voters away from the Democratic Party by embracing free trade and “heralding economic progress and the bailout of the irresponsible elites, while ordinary people’s incomes crashed and they continued to struggle financially.” That’s another reminder that, despite the heroic work President Obama did to get our economy back on the right track after the financial crisis, many Americans didn’t feel the recovery in their own lives and didn’t give Democrats credit. Stan also thought my campaign was too upbeat on the economy, too liberal on immigration, and not vocal enough about trade. Still, he notes that coming out of the third debate, I was poised to overperform with white working-class women compared with Obama in 2012 and perhaps achieve “historic numbers,” until those voters broke away in the final week and went to Trump.

Stan thinks this happened because I “went silent on the economy and change.” But that’s baloney. I went back to look at what I said in my final rallies across the battlegrounds. The day before the election, I told a crowd in Grand Rapids, Michigan, “We’ve got to get the economy working for everybody, not just those at the top. If you believe, as I do, that America thrives when the middle class thrives, then you have to vote tomorrow!” I went on to pledge “the biggest investment in good paying jobs since World War Two,” with an emphasis on infrastructure jobs that can’t be outsourced, advanced manufacturing that pays high wages, stronger unions, a higher minimum wage, and equal pay for women. I also hit Trump for buying cheap Chinese steel and aluminum for his buildings and for wanting to cut taxes for millionaires, billionaires, and corporations. I spoke directly to “people in our country who feel like they’ve been knocked down, and nobody cares.” I said, “If you give me the honor of being your President, I am going to do everything I can to get this country and everybody in it back up on our feet.” I wouldn’t call that going “silent on the economy and change.”

That said, I do sometimes lie awake at night thinking about how we closed the campaign and if there was anything different we could have done that would have made a difference. It’s true that before Comey’s letter, I had planned to close with aggressive advertising reminding working families of my plans to change our country and their lives for the better. But after Comey’s letter sent my numbers sliding, the consensus on my team was that our best strategy was to hit Trump hard and remind voters why he was an unacceptable choice. Was that a mistake? Maybe. But we were competing against wall-to-wall negative coverage of emails, plus the slime of fake news.

It’s easy to second-guess. It’s also easy to listen to the ugliest comments in Stan’s focus groups and just get furious. But I try to hold on to my empathy. I still believe what I said immediately after my ill-fated comment about the “basket of deplorables,” although this part didn’t get much attention: many Trump supporters “are people who feel that the government has let them down, the economy has let them down, nobody cares about them, nobody worries about what happens to their lives and their futures, and they’re just desperate for change… Those are people we have to understand and empathize with as well.” Those were people I intended to help.

Voter Suppression

All of this played out against a landscape shaped by structural factors that didn’t get enough scrutiny during the campaign. Most notable is the impact of voter suppression, through restrictive laws as well as efforts to discourage and depress turnout.

An unnamed senior Trump campaign official boasted to the press in late October 2016 that “we have three major voter suppression operations underway,” aimed at white liberals, young women, and African Americans. It’s worth pausing on this for a moment and reflecting on the fact that they weren’t even trying to hide that they were suppressing the vote. Most campaigns try to win by attracting more support. Trump actively tried to discourage people from voting at all. They used some of the same tactics as the Russians, including trafficking in fake news and under-the-radar Facebook attacks. Despicable stuff. After the election, Trump even thanked African Americans for not voting.

But whatever Trump was up to was just the latest in a long-term Republican strategy to discourage and disenfranchise Democratic-leaning voters.

The Supreme Court under Chief Justice John Roberts opened the floodgates by gutting the Voting Rights Act in 2013. When I was in the Senate, we voted to reauthorize the law 98 to 0 and President George W. Bush signed it. But Justice Roberts essentially argued that racism was a thing of the past, and therefore the country no longer needed key protections of the Voting Rights Act. It was one of the worst decisions the court has ever made. By 2016, fourteen states had new restrictions on voting, including burdensome ID requirements aimed at weeding out students, poor people, the elderly, and people of color. Republicans in many states also limited the number and hours of polling places, curtailed early voting and same-day registration, scrapped language assistance for non-English speakers, and purged large numbers of voters from the rolls, sometimes erroneously. Ohio alone has removed up to two million voters since 2011. Much of this national effort was coordinated by Kansas Secretary of State Kris Kobach, who runs a suppression initiative called the Interstate Voter Registration Crosscheck Program.

Kobach is the nation’s leading voter suppression advocate and was recently fined for misleading a federal court. He is also the vice chairman of the new commission Trump has created to deal with the phantom epidemic of voting fraud. Studies have found that out of the more than a billion votes cast in the United States between 2000 and 2014, there were just 31 credible cases of voter impersonation. Yet Trump has claimed that millions of people voted illegally in 2016. A review by the Washington Post found only 4 documented instances of voter fraud out of 136 million votes cast in 2016—including an Iowa woman who voted twice for Trump. As Trump’s own lawyers asserted in a Michigan court: “All available evidence suggests that the 2016 general election was not tainted by fraud or mistake.” Nonetheless, Kobach and Republicans across the country continue to use false claims about fraud to justify curtailing voting rights.

Since the election, studies have documented how big an impact all this suppression had on the outcome. States with harsh new voting laws, such as Wisconsin, saw turnout dip 1.7 points, compared with a 1.3-point increase in states where the law didn’t change. And the drop was particularly acute among black voters. Turnout was down 5 points in heavily African American counties in states with strict new ID laws, but down just 2.2 points in similar counties in states without the new laws.

In Wisconsin, where I lost by just 22,748 votes, a study from Priorities USA estimated that the new voter ID law helped reduce turnout by 200,000 votes, primarily from low-income and minority areas. We know for sure that turnout in the city of Milwaukee fell by 13 percent. By contrast, in neighboring Minnesota, which has similar demographics but did not impose arduous new restrictions on voting, turnout in heavily African American counties declined much less and overall turnout was essentially flat. In Illinois, where the state put in place new measures to make it easier to vote, not harder, turnout was up more than 5 percent overall. Among African Americans, turnout was 14 points higher in Illinois than in Wisconsin. The experience living under a deeply unpopular Trumpian governor there may also have motivated people to show up and reject the even worse national version. In short, voting laws matter. A lot. Before the election, one Republican state representative in Wisconsin predicted the new law would help Trump pull off an upset in the state. It turns out he was right.

The Associated Press profiled several Wisconsinites who were turned away or did not have their votes counted because they did not have the required identification, including a Navy veteran with an out-of-state driver’s license, a recent college graduate whose student ID was disqualified because it lacked an expiration date, and a sixty-six-year old woman with chronic lung disease who lost her driver’s license just before Election Day. She provided Social Security and Medicare cards and a government-issued bus pass with a photo, but her vote was still not counted. The AP reported that these disenfranchised citizens were “not hard to find.”

Reading these stories is both eye-opening and infuriating. The right to vote is the foundation of our free society, and protecting that right is the single most important thing we can do to strengthen our democracy. Yet in state after state, Republicans are still at it. President Trump’s obsession to root out nonexistent voter fraud is just cover for further suppression. Already in 2017, more states have imposed new restrictions on voting than in 2015 and 2016 combined. Nearly a hundred bills have been introduced in thirty-one states. This is a problem that will grow only more pervasive and urgent in future elections.

Where Do Democrats Go from Here?

Republicans have another advantage: a powerful, permanent political infrastructure, particularly online. After Mitt Romney’s defeat in 2012, and widespread praise for the Obama campaign’s technology, Republicans vowed to catch up. Between 2013 and 2016, the Republican National Committee invested more than $100 million in data operations. Outside groups such as the Mercers and the Koch brothers also spent heavily.

By contrast, the Democratic National Committee was badly outgunned. Tom Perez, the new DNC chair, has said, “We’ve got to up our game on technology.” He’s right. Perez pledged to “do a better job of building the data analytics platform that will enable us not only to succeed in elections today but to be the state of the art for decades to come.” That’s crucial.

If we want to win in the future, Democrats need to catch up and leapfrog ahead. And this isn’t just about data. We need an “always-on” content distribution network that can match what the right-wing has built. That means an array of loosely connected Facebook pages, Instagram accounts, Twitter feeds, Snapchat stories, and Reddit communities churning out memes, graphics, and videos. More sophisticated data collection and analysis can support and feed this network. I’m no expert in these matters, but I know enough to understand that most people get their news from screens, so we have to be there 24/7.

There are other lessons I hope Democrats learn from 2016. Since the election, the party has been debating how best to set ourselves up to win in the future, starting with the midterms in 2018. I think most of the perceived drama between the center-left and the left-left on this question is overblown. We’re far closer together than any of us are to Trump and the Republicans, who just keep getting more extreme. Bernie Sanders and I wrote the 2016 platform together, and he called it the most progressive one in history. We share many of the same values and most of our differences over policy are relatively minor compared to the stark divide between the two parties.

You’d also be hard pressed to find any Democrat who doesn’t agree that we need to continue sharpening our economic pitch and that we should make a sustained effort to win back voters who switched from Obama to Trump. We’ll have to convince them that Democrats respect them, care about them, and have a plan to make life better, not just in big cities but also in small towns and rural areas. That might become easier as voters watch Trump break his populist promises and embrace a congressional Republican agenda that tilts the playing field even more toward the wealthy and powerful at the expense of working families. So far, their health care debate is about whether they’re going to take it away from 22 million Americans to fund tax cuts for the wealthy!

So yes, we need to compete everywhere, and we can’t afford to write off any voter or any state. But it’s not all kumbaya in the Democratic Party. We’re hearing a lot of misguided rhetoric and analysis that could lead us in the wrong direction.

One argument is about whether pursuing the Russia investigation is distracting from making the case to voters about health care and the economy. This is another false choice. It makes all the sense in the world for congressional candidates to focus on pocketbook issues, and the disastrous Republican health care legislation should be front and center. But that doesn’t mean Democrats already in Congress should stop doing their jobs. They should continue providing rigorous oversight and hold the Trump administration accountable. I have confidence that Democrats can walk and chew gum at the same time. Plus, the ever-growing Russia scandal is showing Americans that Trump is a liar, and that will help us convince them that he’s lying about health care and jobs, too. And don’t underestimate how, if left unchecked, Russia’s covert operations can easily be used again in the future to defeat other Democrats. That torrent of misinformation helped drown out my message and steal my voice. It gave Trump cover to escape his own problems. This can all happen again if we don’t stop it. Oh, and for any Democratic members of Congress feeling squeamish about pushing too hard, just ask yourselves what Republicans would be doing if the situation were reversed.

Here’s another misguided argument. Some of the same people who say that the reason I lost was because I didn’t have an economic message now insist that all Democrats need to do to win in the future is talk more about jobs, and then—poof!—all those Trump voters will come home. Both the premise and conclusion are false. Yes, we need to talk as much as we possibly can about creating more jobs, raising wages, and making health care and college more affordable and accessible. But that’s exactly what I did throughout 2016. So it’s not a silver bullet and it can’t be the only thing we talk about.

Democrats have to continue championing civil rights, human rights, and other issues that are part of our march toward a more perfect union. We shouldn’t sacrifice our principles to pursue a shrinking pool of voters who look more to the past than the future.

My loss doesn’t change the fact that the Democrats’ future is tied to America’s in a fast-changing world where our ability to make progress depends an increasingly diverse, educated, young electorate. Even when the headlines are bad, there’s reason to be optimistic about the trend lines. I was the first Democrat since FDR to win Orange County, California. I made historic gains in the suburbs of Atlanta, Houston, Dallas, and Charlotte, as well as in other traditionally Republican areas across the Sun Belt. Latino turnout jumped nearly 5 percent in Florida and rose in other key areas as well.

It wasn’t enough this time, but these trends hold the key to our future. That’s why the Republicans have worked so hard to keep young people and people of color away from the polls, and to gerrymander districts that protect incumbents. Democrats will have to work even harder to fight for voting rights, fair redistricting, and high turnout not just in presidential elections, but also in local, state, and federal midterm elections where the people who make the voting laws and draw congressional districts are selected.

I know we can do it. There are enough vulnerable Republican congressional seats in districts I won for Democrats to be well on their way to retaking the House in 2018, many of them in Sun Belt suburbs. And if we can flip some Midwestern blue-collar districts that went for Trump but are now disillusioned by his performance in office, all the better. We need a strategy that puts us in a position to catch a wave if it forms, and compete and win all over the country.

I do believe it’s possible to appeal to all parts of our big, diverse nation. We need to get better at explaining to all Americans why a more inclusive society with broadly shared growth will be better and more prosperous for everyone. Democrats must make the case that expanding economic opportunity and expanding the rights and dignity of all people can never be either/or, but always go hand in hand. I tried to do this in 2016. That was the whole point of “Stronger Together.” And it’s why I emphasized my commitment to help create jobs in every zip code, in neglected urban neighborhoods and in small Appalachian towns. That vision did win the popular vote by nearly three million (yes, I’m going to keep mentioning that). Unfortunately, zero-sum resentment proved more powerful than positive-sum aspiration in the places where it mattered most. But that doesn’t mean we give up. It means we have to keep making the case, backed up by bold new policy ideas and renewed commitment to our core values.

As for me, I’m sure I’ll keep replaying in my head for a long time what went wrong in this election. As I said in my concession speech, it’s going to be painful for quite a while. None of the factors I’ve discussed here lessen the responsibility I feel or the aching sense that I let everyone down. But I’m not going to sulk or disappear. I’m going to do everything I can to support strong Democratic candidates everywhere. If you’re reading this book, I hope you’ll do your part, too.

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