Publication day

Basel railway station, Switzerland


28 November 2010

Launch! Launch! Launch!


GUARDIAN NEWSROOM

It was Sunday morning at the sleepy Badischer Bahnhof. Few were around. The station sits precisely on the border between Germany and Switzerland. It is a textbook example of European co-operation – with the Germans providing the trains, and the Swiss running the cafés and newspaper kiosks. This morning, however, the station would become briefly notorious for something else: a gigantic foul-up.

Early in the morning, a van rolled in, bearing 40 copies of the German news magazine Der Spiegel. The weekly normally starts distributing copies to newsagents over the weekend, with revellers in Berlin able to buy it late on Saturday night on their way home. But on this occasion – as with the publication of the Afghan war logs – Der Spiegel was supposed to have held all copies of its edition back. The international release of the US embassy cables had been painstakingly co-ordinated for 21.30 GMT that Sunday evening. The Guardian, New York Times, El País and Le Monde were all waiting anxiously to push the button on the world’s biggest leak. Der Spiegel had agreed to roll its stories out at the same time on its website, with the magazine only published on the following Monday morning. Everyone knew the script.

But the gods of news had decided to do things differently. At around 11.30am Christian Heeb, the editor-in-chief of the local Radio Basel, discovered a copy of Der Spiegel at the station. It was dated 29/11/10. It cost €3.80. The front cover was nothing less than sensational: “Revealed: How America Sees the world”. The strap-line confirmed: “The secret dispatches of the US foreign ministry”. Against a red background was a photo-gallery of world leaders, each accompanied by a demeaning quotation culled from the US cables. Angela Merkel, Germany’s increasingly un popular chancellor, was “risk averse and rarely creative”. Guido Westerwelle, Merkel’s disastrous foreign minister, was “aggressive”. Then there were the others. Vladimir Putin? “Alpha dog”. Dmitry Medvedev? “Pale and hesitant”. Silvio Berlusconi? “Wild parties”. Mahmoud Ahmadinejad? “Hitler”. Next to Libya’s Muammar Gaddafi were the tantalising words “Luxuriant blonde nurse”. More extraordinary revelations were promised inside.

Heeb’s station started to broadcast the news, saying a few early copies of Der Spiegel had become available at Basel station. It was at this point that an anonymous Twitter user called Freelancer_09 decided to check out the prospect for himself. He tweeted: “Der Spiegel zu früh am Badischen Bahnhof Basel! Mal schaun was da steht.” (Der Spiegel too early at Basel station! Let’s see what’s there.) Freelancer_09 managed to obtain one of the last two or three copies of the rogue Spiegel batch, just as panicked executives at the magazine’s Berlin headquarters were realising something had gone horribly wrong: one of the distribution vans sent to crisscross Germany had set off for Switzerland 24 hours too early.

Radio Basel in Switzerland received a hasty phone call from Germany. Would they come off the air in return for subsequent help with the story? But it was too late. Freelancer_09 was already at work: within minutes he had begun tweeting the magazine’s contents. Merkel had a better relationship with US president George W Bush than with his successor Barack Obama! US diplomats have a low opinion of Germany’s regional politicians! The Americans think Westerwelle is a jerk! At the start of the morning Freelancer_09 had a meagre tally of 40 Twitter followers. His own political views seemed pretty clear – alternative, counter-cultural, even anarchist – judging from the leftist Twitter users he followed, and from his own profile photo: a child shouting through a loud-hailer above the words: “Police state”. Who he was exactly was uncertain. (His identity remained mysterious; some weeks later his Twitter account went dormant.)

Soon, word spread through the blogosphere that an anonymous local journalist in Basel had stumbled on the Holy Grail. Other German journalists started “retweeting” his posts. Der Spiegel frantically messaged him to make contact. He ignored them. “His Twitter follows rapidly snowballed. We could see it was becoming a serious problem,” admits Der Spiegel’s Holger Stark. “While we were closing the hole, he had managed to get a copy of the magazine.”

Sitting helplessly in London, Alan Rusbridger realised that the 9.30pm GMT embargo for the release of the cables looked wobbly. “You have five of the most powerful news organisations, and everything was paralysed by a little freelancer. We started having conferences on the hour wondering what to do,” Rusbridger says. There was more bad news. Rival German news organisations contacted Freelancer_09 and asked him to start scanning entire pages of Der Spiegel’s edition. By about 3pm, he had 150 followers, with more joining every minute. By 4pm he had found a scanner, and was pumping the embargoed articles out onto the internet. His followers jumped to around 600. A French mirror site began translating Freelancer_09’s posts. “We realised the story wasn’t going to hold. We had sprung a leak ourselves,” Rusbridger recalls wryly. It was a great irony. Rusbridger had been an early Twitter proselytiser; he had relentlessly encouraged Guardian journalists to sign up to the San Francisco-based micro-blogging site. Now Twitter had turned round and – figuratively speaking – skewered him in the bottom.

The previous day, Saturday, at around 5pm a German technician from Der Spiegel’s own online service in Hamburg had made an earlier gaffe: he managed to go live on the website with an extract from the edition of the magazine. It gave a few intriguing early details: that there were 251,287 cables; that one cable dated back to 1966, but most were newer than 2004; that 9,005 documents dated from the first two months of 2010. Stark apologised for the accident and said the German link was erased as soon as it was discovered. The screen shots circulated through the net for some time. Then on Sunday afternoon more material appeared on Spiegel’s popular English-language site. The rumours were now sweeping feverishly across Twitter. The anticipation was reaching bursting point.

The New York Times soon spotted the Spiegel online story. The paper’s executives said the embargo was dead – now effectively meaningless. “What was so brilliant was the irony that of all the people to mess up it was the Germans,” said Katz – not always the Guardian’s most politically correct representative. Until now, it was the Germans – impeccably ethical at all times – who had managed to avoid the recriminations hurled freely by Assange at both the Americans and the British. Janine Gibson, editor of guardian.co.uk, the Guardian’s website, compared the pratfall-strewn cables launch to Britain’s 1993 Grand National. That shambolic instalment of the historic horse race was infamously cancelled after two false starts.

“It all got terribly untidy,” Rusbridger says. “But it was the most complicated thing we have ever done, co-ordinating a Spanish morning paper with a French afternoon paper with a German weekly with an American [paper] in a different time zone and a bunch of anarchists in a bunker who would only communicate via Jabber [online instant messaging].”

By 6pm the Guardian and everyone else agreed just to publish, go with it. As though at Nasa’s Mission Control Center in Houston, the Guardian’s production staff stood poised at the newspaper’s King’s Cross office in front of a flickering bank of screens. Production boss Jon Casson asked: “Will we launch?” Katz replied: “LAUNCH!” The word was taken up and spread instantly across the back bench, the newsroom echoing with the words: “Launch! Launch! Launch!” The world’s biggest leak had gone live.

The Guardian’s front-page splash made the historic dimensions of the story clear. With David Leigh’s byline, it appeared on guardian.co.uk at 6.13pm. The headline proclaimed: “US embassy cables leak sparks global diplomatic crisis.” It began:

“The United States was catapulted into a worldwide diplomatic crisis today, with the leaking to the Guardian and other international media of more than 250,000 classified cables from its embassies, many sent as recently as February this year. At the start of a series of daily extracts from the US embassy cables – many designated ‘secret’ – the Guardian can disclose that Arab leaders are privately urging an air strike on Iran and that US officials have been instructed to spy on the UN leadership.”

The story went on: “These two revelations alone would be likely to reverberate around the world. But the secret dispatches, which were obtained by WikiLeaks, the whistleblowers’ website, also reveal Washington’s evaluation of many other highly sensitive international issues.”

At 6.15pm the Guardian launched a WikiLeaks live blog, to chart reaction as it came in. More live blogs would follow; they would become an innovative part of the cables coverage. The disclosures in Leigh’s story were the first of many over the next four weeks. Despite its scrappy launch, the publication of the US state department cables amounted to the biggest leak since 1971 when Daniel Ellsberg gave the Pentagon papers to the New York Times, provoking a historic court case and revealing the White House’s dirty secrets in Vietnam. This data spillage was far bigger – an unprecedented release of secret information from the heart of the world’s only superpower.

Nobody could think of a bigger story – certainly not one authored by the media themselves. “You could say the World Trade Center was a bigger story, or the Iraq war. But in terms of a newspaper, where by the act of publication you unleash one story that is then talked about in every single corner of the globe, and you are the only people who have got it, and you release it each day, this was unique,” Rusbridger says.

The US state department had already assembled a team of 120 people, to burn the midnight oil and sift through those cables likely to be disclosed. The department also issued a condemnatory statement. It said: “We anticipate the release of what are claimed to be several hundred thousand classified state department cables on Sunday night that detail private diplomatic discussions with foreign governments. By its very nature, field reporting to Washington is candid and often incomplete information. It is not an expression of policy, nor does it always shape final policy decisions. Nevertheless, these cables could compromise private discussions with foreign governments and opposition leaders, and when the substance of private conversations is printed on the front pages of newspapers around the world, it can deeply impact not only on US foreign policy interests, but those of our allies and friends around the world.” The release of the cables was a “reckless and dangerous action”. It had put lives at risk, the White House declared.

The statement was a damage limitation exercise. Even opponents of WikiLeaks had to acknowledge that some of the disclosures – for example, that the US had spied on UN officials and sought to gather their credit card account numbers – were overwhelmingly in the public interest. The White House, moreover, frequently expressed concern when other authoritarian regimes clamped down on freedom of speech. This testy response when the leak came from inside its own large governmental machinery would provoke the Russians, Chinese, and just about everyone else, to accuse Washington of double standards.

The Guardian posted its own riposte. It pointed out that the paper had carefully redacted many cables. This was done “in order to protect a number of named sources and so as not to disclose certain details of special operations”.

The New York Times also vigorously defended its decision to publish: “The cables tell the unvarnished story of how the government makes its biggest decisions, the decisions that cost the country most heavily in lives and money. They shed light on the motivations – and, in some cases, the duplicity – of allies on the receiving end of American courtship and foreign aid. They illuminate the diplomacy surrounding two current wars and several countries, like Pakistan and Yemen, where American military involvement is growing. As daunting as it is to publish such material over official objections, it would be presumptuous to conclude that Americans have no right to know what is being done in their name.”

Franco Frattini, Italy’s foreign minister, was one of the earliest politicians to grasp that the leak could not be undone, and was game-changing. “It will be the 9/11 of world diplomacy,” he exclaimed. For once the comparison didn’t look like hyperbole. “It was being discussed in the White House, the Kremlin, the Élysée, by Berlusconi and the UN, by Chávez, in Canberra, in every capital city of the world,” Rusbridger said. “The ones where it wasn’t being discussed, you knew they were bracing themselves. You just had this sense of mayhem being let loose. All these incredibly powerful people, the most powerful people in the world, were scrambling into emergency board meetings.”

At Kings Place, the following day’s editorial conference was more crowded than usual. Morning conferences are a Guardian ritual: the heads of department – home, foreign, city, sport, as well as features, comment and arts – give a quick run-down of the day’s offerings. All staff can attend and anybody can speak. The seating arrangement mirrors the Guardian’s unspoken hierarchy: Rusbridger sits in the middle of an elongated yellow sofa; junior staff perch uncomfortably on stools around the glass walls. After the news roundup the editor typically says: “What else?” The words are often hard to hear. It is a brave, or foolish, person who opens the debate; sometimes the silence extends awkwardly for 10 seconds. This morning, however, there was no hesitation. The room was packed; the atmosphere one of excitement, and astonishment that the Guardian had managed, with a few glitches, to pull the story off.

One of the unfamiliar faces there was Luke Harding, the Guardian’s Moscow correspondent, who had mined the cables for a series of hard-hitting stories about Russia and who, having just returned again from Moscow, stood unshaven and jet-lagged next to the door. Ian Katz recalled Sunday’s dramatic events and explained the decision to bring forward publication when it became clear that Cablegate itself had sprung a leak. Katz described the Guardian’s sitcom-style wranglings with its many Euro-partners: “It was a cross between running a Brussels committee and an episode of ’Allo ’Allo!” He came up with a characteristically rococo analogy – “like being a kind of air traffic controller, with several small aircraft crashing at Stansted but managing to land a couple of big jets at Heathrow”.

The Guardian’s website had gone “absolutely tonto”, Janine Gibson reported. The story produced remarkable traffic – the 4.1 million unique users clicking on it that day was the highest ever. Record numbers would continue, with 9.4 million browsers viewing WikiLeaks stories between 28 November and 14 December. Some 43% of them came from the US. The Guardian team had designed an interactive graphic allowing readers to carry out their own searches of the cable database. This feature became the most popular aspect of the Guardian’s coverage. People from around the world looked to see what US officials had privately written about their rulers. “This was really pleasing,” says Gibson. “People were looking for themselves and engaging with the cables and not just the Assange-ness.”

As the cables rolled out day by day, an ugly, and in many ways deranged, backlash took place in the US. A vengeful chorus came mostly from Republicans. New York congressman Peter King, incoming chair of the homeland security committee, talked of “treason” and proposed WikiLeaks should be designated as “a foreign terrorist organisation”. Eschewing any risk of understatement, he said: “WikiLeaks presents a clear and present danger to the national security of the US.”

Congressman Pete Hoekstra of Michigan was reported calling for executions. “Clearly the person that leaked the information or hacked into our systems we can go after and we can probably go after them for espionage and maybe treason. If we go after them, and are able to convict them on treason, then the death penalty comes into play.”

His Michigan colleague, Mike Rogers, was not to be outdone. He told a local radio station: “I argue the death penalty clearly should be considered here. He clearly aided the enemy to what may result in the death of US soldiers, or those co-operating. If that is not a capital offence, I don’t know what is.”

Former Alaska governor Sarah Palin, darling of the unhinged right, denounced Assange’s “sick, un-American espionage” and came close to inciting his assassination: “Why was he not pursued with the same urgency we pursue al-Qaida and Taliban leaders? … He is an anti-American operative with blood on his hands.”

But it was Senator Joe Lieberman, Senate homeland security committee chairman, a foreign policy hawk and maverick Democrat, who was the most practical attack dog. Lieberman described the leak in apocalyptic terms as “an outrageous, reckless and despicable action that will undermine the ability of our government and our partners to keep our people safe and to work together to defend our vital interests”. He stopped short of denouncing Assange as a “terrorist” but said: “It’s a terrible thing that WikiLeaks did. I hope we are doing everything we can to shut down their website.”

On the first day of publication of the cables, Sunday, WikiLeaks came under massive hacker attack. The net traffic heading to WikiLeaks leapt from 13 gigabits (thousand million bits) per second to around 17Gbps. It peaked at 18Gbps. WikiLeaks was no stranger to DDOS or “distributed denial of service” attacks. Someone controlling a “botnet” of tens of thousands of compromised Windows PCs was apparently orchestrating them in an attempt to bring wikileaks.org crashing down.

In a usual DDOS attack, the PCs try to communicate with the targeted site. A typical method is to send a “ping” request with a few packets of data. It’s a bit like ringing the site’s front doorbell. The site generally responds by acknowledging that the data reached it. On its own, a ping request is easy for a site to deal with. But when a blizzard of them arrives from all over the world and continues and continues, it becomes impossible for the site to do anything useful: it’s too busy answering the ping requests to deliver any useful data.

The DDOS attack that hit WikiLeaks that afternoon was eight times as large as any previous ones. The hacker behind it appeared to be a curious right-wing patriot called “The Jester” – or, in the argot he used, “th3j35t3r”. The Jester described himself as a “hacktivist for good”. His goal, as stated on his Twitter account, was to obstruct “the lines of communication for terrorists, sympathisers, fixers, facilitators, oppressive regimes and general bad guys”. As the attacks continued to pummel WikiLeaks, he tweeted excitedly: “www.wikileaks.org – TANGO DOWN – for attempting to endanger the lives of our troops, ‘other assets’ & foreign relations.” Normally, The Jester preferred to disrupt sites he viewed as being used by jihadist groups and other Islamist revolutionaries; every time he succeeded he sent the same delighted message: “TANGO DOWN”. Believed to be a former US military recruit, The Jester appeared to have decided on this occasion to target Assange.

The Jester’s attack was the first intriguing skirmish in what turned into a serious cyber-fight. Big US corporations tried to push Assange off the internet. But he was defended by a committed online group of underage libertarians and cyber-freaks. In this warfare, some would discern the beginnings of a decentralised global protest movement. Others would dismiss it as the antics of a handful of sexually frustrated young men. But there was no doubt WikiLeaks was under siege.

To dodge the DDOS attacks, Assange diverted the site’s main WikiLeaks page – though not the one with the diplomatic cables on it – to run on Amazon’s EC2 or “Elastic Cloud Computing” service. The cablegate.wikileaks.org directory and its contents remained outside Amazon, on a server located in France. Amazon’s commercial service was big enough to absorb DDOS attacks. On Tuesday 30 November there were more attacks against Amazon’s main site and WikiLeaks’ France-hosted cables site. Using machines in Russia, eastern Europe and Thailand, the assaults were larger and more sophisticated. Nonetheless, WikiLeaks managed to weather the storm, aided by Amazon’s powerful EC2 servers. Assange publicised that he was hiring them.

Senator Lieberman upped his campaign. He called Amazon and urged them to stop hosting WikiLeaks. Lieberman’s browbeating worked. Amazon removed WikiLeaks from its servers. Instead of admitting it had come under political pressure, the firm claimed in weasel tones that WikiLeaks had breached its “terms of service”. “It’s clear that WikiLeaks doesn’t own or otherwise control all the rights to this classified content,” Amazon said. “Further, it is not credible that the extraordinary volume of 250,000 classified documents that WikiLeaks is publishing could have been carefully redacted in such a way to ensure they weren’t putting innocent people in jeopardy.”

This was a statement Amazon had no factual basis to make. Only a tiny proportion of the 250,000 cables had been published, and each one was, in fact, being carefully redacted. It seemed plain that Amazon executives were regurgitating lines fed to them by politicians.

The senator hailed Amazon’s “right decision” and urged “any other company or organisation that is hosting WikiLeaks to immediately terminate its relationship with them”. He went on: “WikiLeaks’ illegal, outrageous, and reckless acts have compromised our national security and put lives at risk around the world. No responsible company – whether American or foreign – should assist WikiLeaks in its efforts to disseminate these stolen materials.”

The WikiLeaks team had used free software to generate a graphic display showing an overview of the cables’ classification, number and other general data. The small company that licensed it, Tableau Software, removed the graphic from its public site – also feeling the pressure (though there was no direct contact) from Lieberman’s office. The dominoes then started to fall. The company EveryDNS, which provides free routing services (translating human-readable addresses such as wikileaks.org into machine readable internet addresses such as 64.64.12.170) terminated the wikileaks.org domain name. It also deleted all email addresses associated with it. Justifying the move, EveryDNS said the constant hacker attacks on WikiLeaks were inconveniencing other customers.

In effect, WikiLeaks had now vanished from the web for anyone who couldn’t work out how to discover a numeric address for the site. WikiLeaks shifted to an alternative address, www.wikileaks.ch, registered in Switzerland but hosted in a Swedish bunker built to withstand a nuclear war.

Fresh problems surfaced: PostFinance, the Swiss postal system, closed Assange’s bank account, on the basis that he was not living in Geneva, as required by the rules. PayPal, owned by the US auction site eBay, said it would suspend WikiLeaks’ account there, due to “violation of the PayPal acceptable use policy”. A spokesman said the account “cannot be used for any activities that encourage, promote, facilitate or instruct others to engage in illegal activity”. It later emerged that the US state department had written to the company on 27 November – the eve of the cables’ launch – declaring that WikiLeaks was deemed illegal in the US. On Monday 6 December, the credit card giant MasterCard followed suit, saying that WikiLeaks “contravened rules”. On Tuesday, Visa Europe did the same. These were popular and easy methods of donating online; seeing both closed down shut off much of WikiLeaks’ funding. (Critics pointed out that, while WikiLeaks was judged off-limits, the Ku Klux Klan’s website still directed would-be donors to a site that takes both MasterCard and Visa.) It was a wounding blow and left Assange struggling to pay his and WikiLeaks’ growing legal bills.

These salvoes against WikiLeaks did not go unanswered: they triggered a backlash against the backlash. Fury raged online at such a demonstration of political pressure and US corporate self-interest. While polls suggested many Americans backed a shutdown of WikiLeaks, others were angered by the suppression of free speech; and far more outside the US thought the company cave-ins were a bad portent for free expression on the internet.

Into the arena stepped “Anonymous”, a grouping of around 3,000 people. Some were expert hackers in control of small-scale botnets: others were net newbies seeking a cause to rally around. It was a loose collective, mainly of teenagers with time on their hands, and older people (almost all men) with more nous and technical skills. The Anonymous crowd was only a group in the loosest sense, the Guardian’s technology editor Charles Arthur wrote: “It’s more like a stampeding herd, not sure quite what it wants but certain that it’s not going to put up with any obstacles, until it reaches an obstacle which it can’t hurdle, in which case it moves on to something else.”

Anonymous – which grew out of the equally chaotic “/b/” messageboard on the discussion site 4chan.org – had in the past tormented the Scientologists, reposting videos and leaking secret documents that the cult hoped to suppress. Anonymous’s broad manifesto is to fight against the suppression of information – but its members were not above childish actions simply to annoy and frustrate web users for their own amusement (known as “doing it for the lulz”). Anonymous supporters turned up at demonstrations from time to time – some of them wearing the same spooky Guy Fawkes mask that adorned the group’s Anony_Ops Twitter page. “It’s complex, puerile, bizarre and chaotic,” one of them told Arthur.

Operation Payback had previously been directed against the websites of law firms that pursued online music pirates, as well as against the Recording Industry Association of America (RIAA). Now it was the online payment firms’ turn for “payback”. Despite having no hierarchy or recognisable leader, on Wednesday 8 December Anonymous hackers forced the main website of MasterCard offline for several hours. They temporarily disrupted Sarah Palin’s credit card account. Anonymous also claimed to have knocked out PostFinance’s site and that of the Swedish prosecutor’s office. Some Anonymous supporters posted a “manifesto”. “We support the free flow of information. Anonymous is actively campaigning for this goal everywhere in all forms. This necessitates the freedom of expression for the internet, for journalism and journalists, and citizens of the world. Though we recognise you may disagree, we believe that Anonymous is campaigning for you so that your voice may never be silenced.”

What effect the attack had on MasterCard’s actual financial operations is unclear: the company did not say whether transactions (which would be carried out over secure lines to its main computers) were affected. It largely ignored the attack, hoping not to inflame the attackers. The tactic worked; Anonymous next considered turning its ire on Amazon and PayPal, but the disorganised nature of the group meant they could not muster enough firepower to knock either site offline; Amazon was too big, while PayPal withstood some attacks. The suggestion made privately was that the powerful hackers who had acted against MasterCard did not want to inconvenience themselves by taking out PayPal, which they used themselves all the time.

This event was something new – the internet equivalent of a noisy political demonstration. What had begun with a couple of teenage nerds had morphed into a cyber-uprising against attempts to restrict information. As they put it in one portentous YouTube video, upon a soundtrack of thrashing guitars: “We are everywhere.” They were certainly in the Netherlands, at least, where, in December, police arrested a 16-year-old and a 19-year-old. Some Anonymous supporters without sufficient computer skills had overlooked the fact that the software – called LOIC – being offered to them to run attacks would give away their internet location. Police could, given time, tie that to a physical user.

Behind all this online turbulence, however, a much more serious game was afoot. President Obama’s attorney general, Eric Holder, called a press conference to announce there was now an “active, ongoing, criminal investigation” into the leaking of classified information. He promised to hold those who broke US law “accountable”, and said: “To the extent that there are gaps in our laws, we will move to close those gaps, which is not to say that anybody at this point, because of their citizenship or residence, is not a target or a subject of an investigation that is ongoing.” In Alexandria, Virginia, just outside Washington, rumours began to spread that a secret grand jury had been empanelled, and many subpoenas were being prepared for issue. Bradley Manning, the young soldier who had by now spent seven months in virtual solitary confinement, would only see an end to his harsh treatment, his friends started to believe, if he was willing to implicate Julian Assange and WikiLeaks in some serious crimes.

It seemed clear that prosecuting Assange – an Australian citizen now living in the UK – for espionage or conspiracy was going to be an uphill affair, not least because of the old-fashioned nature of the US Espionage Act. But it was also clear that an exasperated White House wanted to be seen vigorously pursuing this option. Would the justice department try and winkle Assange out of his hideaway in the English countryside? And was there not a still unresolved police investigation into his behaviour in Sweden? The threat of extradition – and the possibility of several decades in a US supermax jail – began to loom over Assange, as the rest of the world sought to digest the significance of the cascade of documents he had released.


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