Remember: The Buck Starts Here

Set the standard. Don’t expect your employees to work harder than you do. In my case, I don’t have to worry about that, because I work seven days a week and love almost every minute of it. But also realize that your company will sometimes function as an extended and dysfunctional family. It’s only natural, considering that people often spend more waking hours with coworkers than they do with their families.

A visitor in my office once mentioned that the goings-on there reminded him of a family fight in progress. I will admit that the volume level gets high now and then, and he wasn’t far off in his assessment. But if you want smooth sailing every day, move to the Mediterranean.

Winners see problems as just another way to prove themselves. Problems are never truly hardships to them, and if you haven’t got any problems, then you must not have a business to run.

Regard your company as a living, breathing organism, because that’s what it is. Those figures you see on your spreadsheets will reflect the health of that organism. Watch out for bad cells while allowing good cells to flourish.

Growth is an indication of life, so keep your organization moving forward at all times. Having a passion for what you do is crucial. If you can’t get excited about what you are doing, how can you expect anyone else to? If your employees can see and feel your energy, it is bound to affect them.

Don’t intimidate people. If you do, you’ll never get a straight answer from anyone, and you’ll be defeating your own purpose. I keep my door open, and my people know I’m available as well as approachable. We don’t have chat-fests, but whatever needs to be done gets accomplished, and quickly.

Remember that your organization is your organization. That sounds simplistic, but, bottom line, it’s your ball game. The strategy is up to you, and so are the results. Remember Harry Truman’s famous words, which he kept on his desk in the Oval Office? THE BUCK STOPS HERE. I keep a similar quote on my desk. It reads: THE BUCK STARTS HERE.

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