MONDAY, 3 MARCH

Online orders: 9

Books found: 8

Another beautiful day, marred at an early stage by a customer wearing shorts and knee-length woollen socks who knocked over a pile of books and left them lying on the floor. Shortly afterwards, a whistling customer with a ponytail and what I can only assume was a hat he’d borrowed from a clown bought a copy of Paulo Coelho’s The Alchemist, I suspect deliberately to undermine my faith in humanity and dampen my spirits further.

A book we had sold on Amazon called Orient-Express: A Personal Journey, and which we had sent out three weeks ago, was returned today with a note from the customer that reads: ‘Unfortunately not as expected. Require a more pictorial version. Please exchange or refund.’ I suspect that the customer was treating us like an online library and had read the book.

Eliot arrived at 5 p.m. for a visit of as yet unknown duration. I’m fairly sure he has a Festival board meeting some time during the week, but he hasn’t told me yet.

Till total £90

4 customers


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