Примечания

1

DPCcars, “BMW Factory Humans & Robots Work Together at Dingolfing Plant”. Видео доступно по ссылке: https://www.youtube.com/watch?v=Dm3Nyb2lCvs, опубликовано 2 марта 2017 года.

2

Waze — бесплатный социальный навигатор для мобильных устройств с голосовым поиском и возможностью обмениваться оповещениями с другими пользователями. Позволяет отслеживать ситуацию на дорогах в режиме реального времени, прокладывать маршрут с учетом дорожной ситуации и перестраивать его по мере поступления информации о проблемах на том или ином участке дороги, оповещает о пробках, авариях, постах ДПС, камерах, ремонтных работах и других проблемах на предполагаемом маршруте, а также выбирает автозаправки с самыми выгодными ценами на пути следования. Прим. ред.

3

Thomas R.J., Kass A., Davarzani L. “Recombination at Rio Tinto: Mining at the Push of a Button”, Accenture, Sept 2, 2015, www.accenture.com/t20150902T013400-w-/us-en_acnmedia/Accenture/Conversion-Assets/DotCom/Documents/Global/PDF/Dualpub_21/Accenture-Impact-Of-Tech-Rio-Tinto.pdf.

4

Correll N. “How Investing in Robots Actually Helps Human Jobs”, Time, April 2, 2017, http://time.com/4721687/investing-robots-help-human-jobs/.

5

Will Knight, “This Factory Robot Learns a New Job Overnight”, MIT Technology Review, March 18, 2016, https://www.technologyreview.com/s/601045/this-factory-robot-learns-a-new-job-overnight/; Pavel Alpeyev, “Zero to Expert in Eight Hours: These Robots Can Learn for Themselves”, Bloomberg, December 3, 2015, https://www.bloomberg.com/news/articles/2015-12-03/zero-to-expert-in-eight-hours-these-robots-can-learn-for-themselves.

6

Knight, “This Factory Robot Learns a New Job Overnight.”.

7

Кобот (коллаборативный робот) — автоматическое устройство, способное взаимодействовать с человеком и совместно с ним создавать разные продукты. Коботы используются в тех бизнес-процессах, которые не могут быть полностью автоматизированы. Прим. ред.

8

Gershgorn D. “Hitachi Hires Artificially Intelligent Bosses for Their Warehouses”, Popular Science, September 8, 2015, www.popsci.com/hitachi-hires-artificial-intelligence-bosses-for-their-warehouses.

9

Murphy M. “Siemens is building a swarm of robot spiders to 3D-print objects together”, Quartz, April 29, 2016, https://qz.com/672708/siemens-is-building-a-swarm-of-robot-spiders-to-3d-print-objects-together/.

10

“Company Information: History of iRobot” http://www.irobot.com/About-iRobot/Company-Information/History.aspx, дата обращения: 2 ноября 2017 года.

11

Robotiq, “Inertia Switch Case Study — Robotiq 2-Finger Adaptive Gripper — ROBOTIQ”. Видео доступно по ссылке https://www.youtube.com/watch?v=iJftrfiGyfs, опубликовано 28 июля 2014 года.

12

Wilson H.J., Alter A., Sachdev S. “Business Processes Are Learning to Hack Themselves”, Harvard Business Review, June 27, 2016, https://hbr.org/2016/06/business-processes-are-learning-to-hack-themselves; из интервью Андреаса Неттштретера авторам книги, 8 февраля 2016 года.

13

“Jump Capital, GE Ventures, and Two Roads Join $13.5 Million Series B Investment in Sight Machine”, Sight Machine, March 22, 2016, http://sightmachine.com/resources/analytics-news-and-press/jump-capital-ge-ventures-and-two-roads-join-13-5-million-series-b-investment-in-sight-machine/.

14

Steve Lohr, “G.E., the 124-Year-Old Software Start-Up”, New York Times, August 27, 2016, https://www.nytimes.com/2016/08/28/technology/ge-the-124-year-old-software-start-up.html.

15

Charles Babcock, “GE Doubles Down on ‘Digital Twins’ for Business Knowledge”, Information Week, October 24, 2016, http://www.informationweek.com/cloud/software-as-a-service/ge-doubles-down-on-digital-twins-for-business-knowledge/d/d-id/1327256.

16

Charles Babcock, “GE Doubles Down on ‘Digital Twins’ for Business Knowledge”, Information Week, October 24, 2016, http://www.informationweek.com/cloud/software-as-a-service/ge-doubles-down-on-digital-twins-for-business-knowledge/d/d-id/1327256.

17

Tomas Kellner, “Wind in the Cloud? How the Digital Wind Farm Will Make Wind Power 20 Percent More Efficient”, GE Reports, September 27, 2015, http://www.gereports.com/post/119300678660/wind-in-the-cloud-how-the-digital-wind-farm-will/.

18

Allie Coyne, “Fortescue deploys survey drones at Cloudbreak mine”, IT News, August 31, 2015, https://www.itnews.com.au/news/fortescue-deploys-survey-drones-at-cloudbreak-mine-408550.

19

Rhiannon Hoyle, “Drones, Robots Offer Vision of Mining’s Future”, Wall Street Journal, July 28, 2016, http://www.wsj.com/articles/drones-robots-offer-vision-of-minings-future-1469757666.

20

“Boeing’s Monstrous Underwater Robot Can Wander the Ocean for 6 Months”, Wired, March 21, 2016, https://www.wired.com/2016/03/boeings-monstrous-underwater-robot-can-wander-ocean-6-months/.

21

Nick Wingfield, “As Amazon Pushes Forward with Robots, Workers Find New Roles”, New York Times, September 10, 2017, https://www.nytimes.com/2017/09/10/technology/amazon-robots-workers.html.

22

Claire Swedberg, “L’Oreal Italia Prevents Warehouse Collisions via RTLS”, RFID Journal, August 18, 2014, http://www.rfidjournal.com/articles/view?12083/2.

23

Из интервью Джо Каракаппы авторам книги, 13 октября 2016 года.

24

Leanna Garfield, “Inside the World’s Largest Vertical Farm, Where Plants Stack 30 Feet High”, Business Insider, March 15, 2016, http://www.businessinsider.com/inside-aerofarms-the-worlds-largest-vertical-farm-2016-3.

25

“Digital Agriculture: Improving Profitability”, Accenture, https://www.accenture.com/us-en/insight-accenture-digital-agriculture-solutions.

26

“About Us”, Akshaya Patra, https://www.akshayapatra.org/about-us. Дата обращения: 23 октября 2017 года.

27

“Artificial Intelligence and Life in 2030”, Stanford One Hundred Year Study on Artificial Intelligence (AI100), September 2016, https://ai100.stanford.edu/sites/default/files/ai_100_report_0831fnl.pdf.

28

John McCarthy and Ed Feigenbaum, “Arthur Samuel: Pioneer in Machine Learning”, Stanford Infolab, http://infolab.stanford.edu/pub/voy/museum/samuel.html. Дата обращения: 23 октября 2017 года.

29

Cade Metz, “How Google’s AI Viewed the Move No Human Could Understand”, Wired, March 14, 2016, https://www.wired.com/2016/03/googles-ai-viewed-move-no-human-understand/.

30

Daniel Lange, “Making Uber Smarter with Machine Learning”, презентация на Machine Learning Innovation Summit, Сан-Франциско, 8–9 июня 2016 года.

31

Jordan Etkin and Cassie Mogilner, “Does Variety Increase Happiness?” Advances in Consumer Research 42 (2014): 53–58.

32

Из интервью Эндрю Андерсона, CEO Celaton, авторам книги, 29 сентября 2016 года.

33

Nathaniel Popper, “The Robots Are Coming for Wall Street”, New York Times, February 25, 2016, https://www.nytimes.com/2016/02/28/magazine/the-robots-are-coming-for-wall-street.html.

34

Daniel Russo, “Hiring Heroes: How Woodside Energy Works with IBM Watson”, IBM Watson blog, September 11, 2017, https://www.ibm.com/blogs/watson/2017/09/hiring-heroes-woodside-energy-works-ibm-watson/.

35

Mike Masnick, “HuffPost Moderates Comments to Please Advertisers [Updated: Or Not]”, Tech Dirt, October 30, 2012, https://www.techdirt.com/articles/20121022/12562620788/huffpost-moderates-comments-to-please-advertisers.shtml.

36

Seth Fletcher, “How Big Data Is Taking Teachers Out of the Lecturing Business”, Scientific American, August 1, 2013, https://www.scientificamerican.com/article/how-big-data-taking-teachers-out-lecturing-business.

37

Richard Feloni, “Consumer-Goods Giant Unilever Has Been Hiring Employees Using Brain Games and Artificial Intelligence — And It’s a Huge Success”, Business Insider, June 28, 2017, www.businessinsider.com/unilever-artificial-intelligence-hiring-process-2017-6.

38

Из интервью с Роджером Дики, основателем Gigster, авторам книги, 21 ноября 2016 года.

39

IPsoft’s Cognitive Agent Amelia Takes on Pioneering Role in Bank with SEB // IPsoft press release. 2016, October 6. http://www.ipsoft.com/2016/10/06/ipsofts-cognitive-agent-amelia-takes-on-pioneering-role-in-banking-with-seb.

40

Sage Lazzaro, “Meet Aida, the AI Banker That NEVER Takes a Day Off: Swedish Firm Reveals Robot Customer Service Rep It Says Is ‘Always at Work, 24/7, 365 Days a Year,’” Daily Mail UK, July 31, 2017, http://www.dailymail.co.uk/sciencetech/article-4748090/Meet-Aida-AI-robot-banker-s-work.html.

41

Cade Metz, “DARPA Goes Full Tron with Its Brand Battle of the Hack Bots”, Wired, July 5, 2016, https://www.wired.com/2016/07/_trashed-19/.

42

“Darktrace Antigena Launched: New Era as Cyber AI Fights Back”, Darktrace press release, April 4, 2017, https://www.darktrace.com/press/2017/158/.

43

Linda Musthaler, “Vectra Networks Correlates Odd Bits of User Behavior That Signal an Attack in Progress”, Network World, January 9, 2015, https://www.networkworld.com/article/2867009/network-security/vectra-networks-correlates-odd-bits-of-user-behavior-that-signal-an-attack-in-progress.html.

44

Accenture Research; Jerry Kaplan, Artificial Intelligence: What Everyone Needs to Know (New York, Oxford University Press: 2016); и статья “Artificial intelligence” в английской википедии https://en.wikipedia.org/wiki/Artificial_intelligence.

45

Bill Vlasic, “G. M. Takes a Back Seat to Tesla as America’s Most Valued Carmaker”, New York Times, April 10, 2017, https://www.nytimes.com/2017/04/10/business/general-motors-stock-valuation.html.

46

“All Tesla Cars Being Produced Now Have Full Self-Driving Hardware”, Tesla press release, October 19, 2016, https://www.tesla.com/blog/all-tesla-cars-being-produced-now-have-full-self-driving-hardware.

47

Isaac Asimov, Fantastic Voyage II: Destination Brain (New York: Doubleday, 1987), 276–277.

48

Arif E. Jinha, “Article 50 Million: An Estimate of the Number of Scholarly Journals in Existence”, Learned Publishing 23, no. 1 (July 2010): 258–263.

49

Paul Raccuglia et al., “Machine-Learning-Assisted Materials Discovery Using Failed Experiments”, Nature, May 4, 2016, 73–76.

50

Из интервью с Шивон Зилис авторам книги, 31 января 2017 года.

51

FDA — Управление по санитарному надзору за качеством пищевых продуктов и медикаментов, агентство министерства здравоохранения США. Прим. пер.

52

Из интервью Колина Хилла, CEO GNS Healthcare, авторам книги, 12 февраля 2016 года.

53

Из интервью Колина Хилла, CEO GNS Healthcare, авторам книги, 12 февраля 2016 года.

54

Margaret Rhodes, “Check Out Nike’s Crazy New Machine-Designed Track Shoe”, Wired, July 20, 2016, https://www.wired.com/2016/07/check-nikes-crazy-new-machine-designed-track-shoe/.

55

Billy Steele, “AI Is Being Used to Brew Beer in the UK”, Engadget, July 7, 2016, https://www.engadget.com/2016/07/07/intelligentx-brewing-beer-with-ai/.

56

Rebecca Merrett, “How Lenovo Uses Text Analytics for Product Quality and Design”, CIO, September 2, 2015, https://www.cio.com.au/article/583657/how-lenovo-uses-text-analytics-product-quality-design/.

57

Ed Burns, “Analytical Technologies Are Game Changer for Casino Company”, SearchBusinessAnalytics, October 2014, http://searchbusinessanalytics.techtarget.com/feature/Analytical-technologies-are-game-changer-for-casino-company.

58

Из интервью Скотта Кларка, CEO SigOpt, авторам книги, 22 ноября 2016 года.

59

Mike Orcutt, “Facebook’s Rules for Experimenting on You”, MIT Technology Review, June 15, 2016, https://www.technologyreview.com/s/601696/facebooks-rules-for-experimenting-on-you/.

60

Kashmir Hill, “Facebook Manipulated 689,003 Users’ Emotions for Science”, Forbes, June 28, 2014, https://www.forbes.com/sites/kashmirhill/2014/06/28/facebook-manipulated-689003-users-emotions-for-science/.

61

Из интервью Колина Хилла, CEO GNS Healthcare, авторам книги, 12 февраля 2016 года.

62

Meghana Keshavan, “Berg: Using Artificial Intelligence for Drug Discovery”, MedCity News, July 21, 2015, https://medcitynews.com/2015/07/berg-artificial-intelligence/.

63

“Scientists Teaching Machines to Make Clinical Trials More Successful”, Cincinnati Children’s press release, April 27, 2016, https://www.cincinnatichildrens.org/news/release/2016/clinical-trials-recruitment-4-27-2016.

64

“IBM Watson Ushers in a New Era of Data-Driven Discoveries”, IBM press release, August 28, 2014, https://www-03.ibm.com/press/us/en/pressrelease/44697.wss.

65

Из интервью Брендона Олгуда, технического директора Numerate, авторам книги, 7 июля 2016 года.

66

Из интервью Брендона Олгуда, технического директора Numerate, авторам книги, 7 июля 2016 года.

67

Phil Wainewright, “Salesforce Captures the Limits of AI in a Coca-Cola Cooler”, Diginomica, March 7, 2017, http://diginomica.com/2017/03/07/salesforce-captures-the-limits-of-ai-in-a-coca-cola-cooler/.

68

“Transitioning to a Circular Economy”, Philips, https://www.usa.philips.com/c-dam/corporate/about-philips-n/sustainability/sustainabilitypdf/philips-circular-economy.pdf.

69

Jordan Crook, “Oak Labs, with $41M in Seed, Launches a Smart Fitting Room Mirror”, TechCrunch, November 18, 2015, https://techcrunch.com/2015/11/18/oak-labs-with-4-1m-in-seed-launches-a-smart-fitting-room-mirror/.

70

“The Race for Relevance, Total Retail 2016: United States”, PwC, February 2016, http://www.pwc.com/us/en/retail-consumer/publications/assets/total-retail-us-report.pdf.

71

“Staffing Is Difficult”, Percolata, http://www.percolata.com/customers/staffing-is-difficult, accessed October 24, 2017.

72

“Bionic Mannequins Are Watching You”, Retail Innovation, April 2, 2013, http://retail-innovation.com/bionic-mannequins-are-watching-you; and Cotton Timberlake, Chiara Remondini and Tommaso Ebhardt, “Mannequins Collect Data on Shoppers Via Facial-Recognition Software”, Washington Post, November 22, 2012.

73

Harriet Taylor, “Lowe’s Introduces LoweBot, a New Autonomous In-Store Robot”, CNBC, August 30, 2016, https://www.cnbc.com/2016/08/30/lowes-introduces-lowebot-a-new-autonomous-in-store-robot.html.

74

“H&M, Kik App Review”, TopBot, https://www.topbots.com/project/hm-kik-bot-review/.

75

Domenick Celetano, “Kraft Foods iPhone Assistant Appeals to Time Starved Consumers”, The Balance, September 18, 2016, https://www.thebalance.com/kraft-iphone-assistant-1326248.

76

H. James Wilson, Narendra Mulani, and Allan Alter, “Sales Gets a Machine-Learning Makeover”, MIT Sloan Management Review, May 17, 2016, sloanreview.mit.edu/article/sales-gets-a-machine-learning-makeover/.

77

Pierre Nanterme and Paul Daugherty, “2017 Technology Vision Report”, Accenture, https://www.accenture.com/t20170125T084845__w__/us-en/_acnmedia/Accenture/next-gen-4/tech-vision-2017/pdf/Accenture-TV17-Full.pdf?la=en.

78

То есть устранение посредника или уменьшение их числа. Прим. ред.

79

В противовес концепции покупок «в один клик». Прим. пер.

80

A. S. Miner et al. “Smartphone-Based Conversational Agents and Responses to Questions about Mental Health, Interpersonal Violence, and physical Health”, JAMA Internal Medicine 176, no. 5 (May 2016): 619–625.

81

Mark Wilson, “This Startup Is Teaching Chatbots Real Empathy”, FastCompany, August 8, 2016, https://www.fastcodesign.com/3062546/this-startup-is-teaching-chatbots-real-empathy.

82

Mark Wilson, “This Startup Is Teaching Chatbots Real Empathy”, FastCompany, August 8, 2016, https://www.fastcodesign.com/3062546/this-startup-is-teaching-chatbots-real-empathy.

83

Ed Leefeldt, “Why Auto Insurers Want to Watch You Breathe, Sweat and Swear”, MoneyWatch, March 2, 2016, https://www.cbsnews.com/news/why-auto-insurers-want-to-watch-you-breathe-sweat-and-swear/.

84

Sharon Gaudin, “With IBM’s Watson, GlaxoSmithKline Tackles Sniffle and Cough Questions”, ComputerWorld, October 24, 2016, https://www.computerworld.com/article/3133968/artificial-intelligence/with-ibm-watson-pharmaceutical-industry-tackles-sniffle-and-cough-questions.html.

85

Frederick Vallaeys, “The AdWords 2017 Roadmap Is Loaded with Artificial Intelligence”, Search Engine Land, June 7, 2017, http://searchengineland.com/adwords-2017-roadmap-loaded-artificial-intelligence-276303.

86

Laura Beckstead, Daniel Hayden, and Curtis Schroeder, “A Picture’s Worth A Thousand Words… and Maybe More”, Forbes, August 5, 2016, https://www.forbes.com/sites/oracle/2016/08/05/a-pictures-worth-a-thousand-words-and-maybe-more/.

87

Thomas R. J., Kass A., Davarzani L. Recombination at Rio Tinto: Mining at the Push of a Button // Accenture. 2015. Sept 2. www.accenture.com/t20150902T013400_w_/us-en_acnmedia/Accenture/Conversion-Assets/DotCom/Documents/Global/PDF/Dualpub_21/Accenture-Impact-Of-Tech-Rio-Tinto.pdf.

88

Wilson J. Rio Tinto’s Driverless Trains Are Running Late // Financial Times. 2016. April 19. https://www.ft.com/content/fe27fd68-0630-11e6-9b51-0fb5e65703ce.

89

Pinterest — социальная сеть и фотохостинг, пользователи которой могут добавлять изображения, составлять коллекции и делиться фотографиями с другими пользователями. Прим. ред.

90

Wilson H. J., Daugherty P., Shukla P. How One Clothing Company Blends AI and Human Expertise // Harvard Business Review. 2016. November 21. https://hbr.org/2016/11/how-one-clothing-company-blends-ai-and-human-expertise.

91

Cefkin M. Nissan Anthropologist: We Need a Universal Language for Autonomous Cars // 2025AD. 2017. January 27. URL: https://www.2025ad.com/latest/nissan-melissa-cefkin-driverless-cars/.

92

Tingley K. Learning to Love Our Robot Co-Workers // New York Times. 2017. February 23. URL: https://www.nytimes.com/2017/02/23/magazine/learning-to-love-our-robot-co-workers.html.

93

Schifanella R., de Juan P., Cao L., Tetreault J. Detecting Sacarsm in Multimodal Social Platforms // https://arxiv.org/pdf/1608.02289.

94

Dwoskin E. The Next Hot Job in Silicon Valley Is for Poets // Washington Post. 2016. April 7. URL: https://www.washingtonpost.com/news/the-switch/wp/2016/04/07/why-poets-are-flocking-to-silicon-valley.

95

Init.ai Case Study. URL: https://mty.ai/customers/init-ai/, дата обращения: 25 октября 2017 года.

96

Burgess M. DeepMind’s AI Has Learnt to Become ‘Highly Aggressive’ When It Feels Like It’s Going to Lose // Wired. 2017. February 9. URL: www.wired.co.uk/article/artificial-intelligence-social-impact-deepmind.

97

McCarthy P. X. Your Garbage Data Is a Gold Mine // Fast Company. 2016. August 24. URL: https://www.fastcompany.com/3063110/the-rise-of-weird-data.

98

Lippert J. ZestFinance Issues Small, High-Rate Loans, Uses Big Data to Weed Out Deadbeats // Washington Post. 2014. October 11. URL: https://www.washingtonpost.com/business/zestfinance-issues-small-high-rate-loans-uses-big-data-to-weed-out-deadbeats/2014/10/10/e34986b6-4d71-11e4-aa5e-7153e466a02dstory.html.

99

Burrell J. How the Machine ‘Thinks’: Understanding Opacity in Machine Learning Algorithms // Big Data & Society (January — June 2016). P. 1–12. URL: http://journals.sagepub.com/doi/abs/10.1177/2053951715622512.

100

Burrell J. How the Machine ‘Thinks’: Understanding Opacity in Machine Learning Algorithms // Big Data & Society (January — June 2016). P. 1–12. URL: http://journals.sagepub.com/doi/abs/10.1177/2053951715622512.

101

Tingley K. Learning to Love Our Robot Co-Workers // New York Times. 2017. February 23. URL: https://www.nytimes.com/2017/02/23/magazine/learning-to-love-our-robot-co-workers.html.

102

Accenture Research Survey, January 2016.

103

Polonski V. Would You Let an Algorithm Choose the Next US President? // World Economic Forum. 2016. November 1. URL: https://www.weforum.org/agenda/2016/11/would-you-let-an-algorithm-choose-the-next-us-president/.

104

Riedl M. O., Harrison B. Using Stories to Teach Human Values to Artificial Agents // 2nd International Workshop on AI, Ethics, and Society, Association for the Advancement of Artificial Intelligence (2015). URL: https://www.cc.gatech.edu/~riedl/pubs/aaai-ethics16.pdf.

105

Mori M. The Uncanny Valley // IEEE Spectrum. 2012. June 12. URL: https://spectrum.ieee.org/automaton/robotics/humanoids/the-uncanny-valley.

106

Генеративный дизайн — технология проектирования цифрового либо физического продукта на базе алгоритмов искусственного интеллекта, способных самостоятельно, без участия человека, генерировать трехмерные модели по заданным условиям и параметрам. Инструмент автоматизированного проектирования. Прим. ред.

107

So M. R. Algorithms Are Designing Chairs Now // Wired. 2016. October 3. URL: https://www.wired.com/2016/10/elbo-chair-autodesk-algorithm/.

108

Howarth D. Generative Design Software Will Give Designers ‘Superpowers’ // Dezeen. 2017. February 6. URL: https://www.dezeen.com/2017/02/06/generative-design-software-will-give-designers-superpowers-autodesk-university/.

109

Illumeo: Changing How We See, Seek and Share Clinical Information (Philips). URL: http://www.usa.philips.com/healthcare/product/HC881040/illumeo.

110

Upskill Raises Series B Funding from Boeing and GE Ventures // Upskill.io press release. 2017. April 5. URL: https://upskill.io/upskill-raises-series-b-funding-from-boeing-ventures-and-ge-ventures/.

111

Reimagining the Future of Air Travel (Autodesk). URL: http://www.autodesk.com/customer-stories/airbus. Дата обращения: 25 октября 2017 года.

112

Moch N., Krigsman M. Customer Service with Amelia AI at SEB Bank // CXO Talk. 2017. August 15. URL: https://www.cxotalk.com/video/customer-service-amelia-ai-seb-bank.

113

Hollinger P. Meet the Cobots: Humans and Robots Together on the factory floor // Financial Times. 2016. May 4. URL: https://www.ft.com/content/6d5d609e-02e2-11e6-af1d-c47326021344?mhq5j=e6.

114

Knight W. How Human-Robot Teamwork Will Upend Manufacturing // MIT Technology Review. 2014. September 16. URL: https://www.technologyreview.com/s/530696/how-human-robot-teamwork-will-upend-manufacturing/.

115

Mercedes-Benz Industrie 4.0 More flexibility — Human Robot Cooperation (HRC). Видео доступно по ссылке: https://youtu.be/ZjaePUZPzug, опубликовано 25 ноября 2015 года.

116

Hollinger P. Meet the Cobots: Humans and Robots Together on the Factory Floor // Financial Times. 2016. May 4. URL: https://www.ft.com/content/6d5d609e-02e2-11e6-af1d-c47326021344?mhq5j=e6.

117

Из интервью Ричарда Морриса, вице-президента по информационным технологиям BWW. Видео доступно по ссылке https://www.youtube.com/watch?v=CROBmw5Txl, опубликовано 7 апреля 2014 года.

118

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