8 Overgeneralizations, Evaluations, and Presuppositions

Troublesome voices have many different aspects. Usually they describe events or ourselves in ways that make us feel bad. However they can do this in a variety of ways, with varying impact. Among them are generalizations, evaluations, and presuppositions.

Generalization

Words are one of the primary ways that we generalize about our experience, a very useful skill. When someone uses the word "chair" we know immediately that is something that we can sit on.

However, this skill also has some very serious drawbacks. For instance, notice what specific image comes to your mind when you read the word "chair" in the previous sentence. What kind of chair is it? What does it look like? What shape is it, what color is it, what is it made of, etc… .

Do you suppose that your chair looks the same as the one that I had in mind when I wrote the previous paragraph? Mine was a hotel meeting room chair, with shiny chromium metal legs and frame, and some gray–blue coarse cloth upholstery.

Yours was probably different from mine in a number of ways. Often we think of a somewhat "generic" chair, perhaps a wooden dinner chair, or some other common type of chair that you might find in a home. Or you might have thought of a

particular chair that is special to you in some way, perhaps a favorite chair. You probably didn't think of a lawn chair, a throne, or an antique chair.

When we use a single word like "chair" to describe a wide range of things that we can sit on, that is a very useful way to organize our experience, and communicate at least a semblance of our experience to someone else. We know that something described with that word "chair" can be used in a certain way, roughly what size it is, and something about what it is made of, how long it is likely to last, etc. For contrast, compare your image of the word "chair" with your image of the word "cloud," or "mountain," and you can begin to notice how much information a single image can contain.

When we identify several different objects as a "chair" we tend to think of what a chair can be used for, and ignore all the differences between individual chairs. And we also do something else; we tend to forget that a chair can be used for many other purposes than sitting — to block a door, to impress the neighbors, to fend off a snarling dog, feed a fire in an emergency, etc. In many areas of our lives this only occasionally causes some misunderstanding. You may offer to give me a chair, and I accept, thinking of an ordinary chair. But when you arrive with your museum piece chair, I realize that it wouldn't fit in with any of the other furniture that I have.

The image that comes to your mind when you understand a word is called a prototype by cognitive linguists. (17) When we read or hear or see a word like "chair," we use our prototype to represent all the objects that could be described as a "chair," and then respond to this prototype image. This usually is not a significant problem when we are thinking of a chair, or some other physical object, though it can be. For instance, if someone offers me a "drink," I may accept, thinking of water, while my host may have alcohol, strong coffee, or something else very different "in mind."

This kind of misunderstanding is often much more problematic when we describe events that are judgments about each other or ourselves. For instance, when we describe what someone just said about us as a "criticism" that word — just like the word "chair" — can describe and evoke a multitude of experiences that we have had throughout a long period of time, and in a wide range of situations. What image will we use as a prototype to represent the meaning of that word?

Often we will use an emotionally charged memory of what someone said when they criticized us in the past. If we do, then we will respond to that image, rather than to the present event. Another way of responding to someone's else's "criticism" is to internally hear a loud chorus of many "criticisms" that we have experienced over a period of years. The present event might be a very small criticism about how we did the dishes. But our emotional response may seem "all out of proportion" to others unless they realize that we are responding to internal images from our past.

This process often occurs below the level of our conscious awareness, so we don't even realize that we are responding to these past events, not the present. We only notice the horrible feelings that we have as a result.

As soon as we have labeled what someone said as a "criticism," we are likely to forget that the same set of words could be labeled as a "comment," "feedback," "honesty," "good information," "caring concern," or some other description that would evoke a very different prototype image, and a very different feeling response. This is one of the many ways that words can trap us in unpleasantness. Using a different word to describe the same set of experiences creates a new meaning that can release us from that trap.

Quite often we have the experience of receiving appreciation or caring from many people in a row, followed by one person who says something critical or rejecting. What do we typically do? Most of us ignore the many appreciations and caring that we received, and feel bad about the one rejection! We may even dismiss all the positive comments with a wave of the hand that shoves those images aside, often actually saying something like, "That's irrelevant" or "Those don't count." This is using our ability to generalize in a way that is not useful, and all of us find ourselves doing this at times.

It is common for someone to say, "I had a bad day," which can be very discouraging — especially if we have several in a row. But what does "having a bad day" really mean? Occasionally we may have a day in which it seems as if everything goes badly all through the day, from dawn to dusk. But usually it actually means something very different — that we had one, two, or possibly even several, things go badly, and we generalized from those to the entire day, when actually the rest of the day went rather well. Saying that we had a "bad day" ignores all the things that went well, distorting and contaminating our experience, and making us feel much worse than we really need to. John McWhirter has developed a very simple process for reevaluating this kind of destructive overgeneralization.

Decontamination Pattern

John McWhirter

Use this pattern for overgeneralized experiences that contaminate all the details with the summary feeling. For instance "a bad night out" contaminates all the good things that someone might have experienced during that period of time. The overgeneralization also tends to ignore the specific bad events, so they are not attended to in detail, and are difficult to learn from.

1. "Think of the 'bad event'for example a bad night out, bad interview, bad day, etc'.' …

2. "Now think of what was particularly bad in this event. This may temporarily result in your feeling worse.' …

3. "Now notice that there are lots of things that are neutral, not directly involved with the particular bad event" (Pause in order to let the person search for their own examples first.) … Then you can suggest additional examples, which will extend their range of examples and move their attention further away from the specific bad event. "For example the feeling in the back of your knee, the colors of what you see, other sounds that you hear, etc"

4. "Now continue to notice what else is involved in that whole situation, and notice that there are aspects that would have been enjoyable had you not been distracted by the unpleasant event For example, the sound ofbirds outside, other people around, enjoyable memories that you could think about, positive possibilities that you could be exploring, all the many things you could have been enjoying had you not been distracted by the unpleasant event " … The suggestions given are first directed to what actually happened within the event and then extended to memories and imagination that you could have attended to in that situation; there are always positive thoughts you could be thinking.

5. "Now thinking about the whole situation, how would you summarize it now?" … Usually the situation is now experienced in a much more balanced way. The same process can also be very useful for overly positive generalizations, because specific negative events are ignored and not available to learn from.

When we describe ourselves, our ability to generalize can cause even more trouble. For instance, take a moment to think of what the word "loser" means to you… .

What prototype image did you use to understand that word? …

My image of "loser" is not just someone who has lost a race, or a job, or a girlfriend. It is of a stubble–faced disoriented homeless person in rags, who has lost almost everything. If I describe myself as a "loser," the prototype image that I think of is likely to be a huge distortion of who I am. And my emotional response to my image of myself as a "loser" is likely to be way out of proportion to what actually happened, the loss of a job or a relationship.

When I use a word like "loser" to generalize about myself in response to a specific event — losing a job — that word tends to spread through all of space and time — that I am a "loser" in all situations, throughout all the past and on into the future. That is what is often called "overgeneralization," but in fact all our generalizations — no matter how useful — are overgeneralizations.

Using the word "loser" also makes it very difficult to think of all the times in my life when I have succeeded at something. Those other images of successes could bring some "perspective" to thinking about my loss, and elicit a more resourceful emotional response, but thinking of myself as a "loser" prevents that.

When we use universal "all or none" words like "all" or "always" — or "none" or "never" — our generalizations become even more explicitly universal. "I always lose." "I never say the right thing." "None of the things I do will ever succeed." When someone generalizes into the future in this way, I usually ask them to show me their fortune–telling license. Usually they look a bit puzzled, until I point out that they are predicting the future without being adequately trained and qualified.

A single word or phrase like "loser" can carry a very heavy load of meaning, and affect us very strongly — whether someone else says it, or we use it to describe ourselves. What does it mean to say that someone is a "loser"? It may mean that someone has little financial ability or poor social skills, or some other lack.

However, using the word "loser" generalizes that to all that person's life, when that is never the case. Someone who is described as a "loser" may have little money or status, but have many good friends, a wonderful sense of humor, a beautiful voice, etc. Using the word "loser" ignores all that, making it seem as if they have "lost" in all aspects of their life, not only now, but in the past, and in the future.

McWhirter's pattern described above can also be used for any unpleasant over–generalization about the self. "You're no good," "I can't do anything right." And it can also be used for any positive overgeneralizations that could also use some balance. Retrieving the unpleasant aspects of a positive overgeneralization can make them available for learning.

Evaluations

When we generalize about events, the words we use may be simply descriptive generalizations, like "chair" "small" or "new." However, usually a word also expresses some kind of evaluation. A word like "small," may carry a meaning of "insignificant," or "unimportant," and "new" often carries a meaning of "better." Many other words, like "stupid," "lazy," or "worthless" express much more obvious evaluations.

If an internal voice were to say, "I think you're stupid," that might be unpleasant, but it is clearly stated as an evaluation that someone else has made about you; it is not necessarily a fact. Since it is clearly someone else's evaluation, if you have a different view of the behavior or event that they labeled as "stupid" you can offer it.

"I think you're stupid" also ignores the context. Someone could be very stupid in one context, and quite intelligent in another, but when the context is omitted, the statement appears to be universal — that you are stupid everywhere and all the time.

However, it is much more common for an internal voice to say, "You're stupid," which sounds much more like a fact than an opinion about a fact. That makes it much less clear that it is an evaluation that someone else has made about you. One way to clarify this is to reply, "OK, you think I'm stupid; what events or evidence convinced you that is true? That can begin to unravel what otherwise appears to be an undisputable "fact."

If an internal voice says, "I'm stupid," instead of "You're stupid," the evaluation sounds even more like a fact. This tight circularity of the self describing itself is a bit more difficult to disentangle. While occasionally someone may come to a conclusion about themselves on their own, almost always it is an echo of what they heard someone else say. They accepted it as true, agreed with it, and began to describe themselves in that way. Since they agree with it, it is much harder to think of alternative descriptions.

One way to begin to unravel a statement that someone makes about themselves is to change it into a statement that someone else makes about them. "Look, I'm sure that you didn't pop into this world saying this to yourself. When you were an infant, you didn't even understand words, much less talk to yourself — you had to learn that much later from other people around you. You may have learned to say this to yourself, but it is really what someone else said to you, so it is much more accurate to say, 'You're stupid' than 'I'm stupid.' "

After this first step of opening up the circular self–referring statement you can follow up with, "Who said this to you?" making it clear not only that it is someone else's opinion, but whose opinion it is. Then you can go on to ask about the larger context, "Where are you, what just happened, and what kind of person is saying this?" etc. Thinking of all these circumstances that led to the conclusion that you were stupid offers many opportunities to spontaneously reevaluate the conclusion, and think of alternative meanings. I will explore how to use this in much more detail in volume II.

Another way to unravel someone's troublesome statement about themselves is to realize that that the evaluation describes itself, so it applies to itself. If the self is stupid, then the statement itself must also be stupid. "OK, if I'm stupid, then saying, 'I'm stupid' must be a stupid thing to say." If a voice says, "I'm a worthless person," that statement must itself be worthless. "I'm lazy," is a lazy statement, and "I'm insensitive" must be an insensitive thing to say.

This circularity will apply to anything that someone says about themselves. Try this now with any negative statement that you say about yourself. Think of some

general critical statement that you say about yourself, and then turn it back on itself in this way, and you can have an experience of how the statement tends to nullify

itself… .

When any negative self–referring statement is applied to itself, it tends to nullify itself; it becomes much weaker and so will your response to it. Interestingly, this circularity has a very different effect when used with positive descriptions. If I say, "I'm intelligent," then logically that must be an intelligent thing to say. It might not be true, but at least it is consistent; the statement doesn't nullify itself. If you would like to learn much more about this kind of self–referring statement, read chapters 5, 6 &7 in (5, vol. 2).

Presuppositions

In everyday life, we presuppose a great deal. In writing this book I presuppose that you can read English, and that the words I write will be meaningful to you. Whenever we use pronouns like "he" or "she" we presuppose that a listener will be able to "fill in the blank" with the appropriate person. If I say, "I couldn't find the cat," that presupposes an "I," a "cat," and that I have been searching for the cat. These ordinary presuppositions rarely cause trouble.

However, when an internal voice says something like, "I can't believe how stupid I am," my stupidity is no longer an opinion, it becomes a presupposed fact That makes it much harder to recognize that it is actually still an opinion. Even when you change that to a statement that someone else makes, "I can't believe how stupid you are," it is still a presupposed fact. There are many other ways to disguise an opinion as a fact by presupposing it. Here are just a few.

"If you were to become smart, I would be very surprised."

"It was your stupidity that caused the problem."

"If you were smart, that wouldn't have happened."

"It's amazing how stupid you are."

"If you were to say something smart, that would really surprise me."

One way to recognize presuppositions would be to learn how to recognize the 31 linguistic forms that can be used to create a presupposition. (10 , pp. 257–261). That can be very useful for anyone who works therapeutically with other people. Fortunately there is a much easier way to detect presuppositions: Take any sentence and negate it, and notice what is still true

For instance, if I negate the first sentence above, that yields, "If you were to become smart, I wouldn't be very surprised," the presupposition that you are not smart is still intact. Try negating the other sentences above, and you will find that the presupposed stupidity is still there in each of them… .

Of course the same linguistic structures can be used to deliver presuppositions that are more positive and useful. If you say to a child, "I can't believe how smart you are," or, "It would surprise me if you became stupid," you can presuppose their intelligence, making it much more likely that the child will accept that as a fact. Try substituting any positive word for "stupid" in the sentences above to confirm that this is true… .

These are just a few of the many traps that lie in wait for us when we use words, because except for "proper nouns" like "Bill Smith," every word is a name for a generalization. Every generalization is an overgeneralization that has these potential drawbacks. For more detail about how we generalize, and how to use this ability in a positive way, see my book, Six Blind Elephants. (5)

In the next chapter we will examine one of the most troublesome linguistic forms, negation, and its much more useful opposite, positive outcomes, and learn how to change negatives into positives, a path that can lead you efficiently from what you don't want, to what you do want.

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