L.A. Metro

CHAPTER 14

WHAT A WASTE OF TIME. Kim massaged her temples as she made her way to her office. She had a pounding headache. Marcus, the psychiatric nurse-practitioner she was proctoring this week, had a family emergency. She had taken over his group counseling session, or at least tried to. Her session with Marcus's boys had been an exercise in frustration. Thankfully, it was her last group of the day. I can't wait to get back to the ER. Only one more week to go.

A raised voice echoed down the hall drawing Kim out of her thoughts. Now what? She quickened her pace.

Standing in the center of the nurses' station was Chris Roberts, ranting to anyone who would listen.

Slowing her stride, Kim stopped at the far side of the nurses' desk. She leaned against the counter and listened.

"I can't work with that woman. I'm a staff psychiatrist, damn it, not one of her residents. Where does she get off lecturing me in front of residents? You need to arrive in a timely manner for your psych consults, Dr. Roberts." Chris mimicked Jess's husky voice and stern posture. "It's not like I don't have other things to do besides cater to her damn ER."

Chris stalked over to Kim when he spotted her.

"You're the ER liaison, Kim. You have to talk to that woman. I won't be treated like some flunky."

Then act like a professional and do your job, Kim resisted saying. Chris might be willing to air this issue at the nurses' station, but Kim was not. "Let's go into my office and talk." Kim turned and headed toward her office without giving Chris time to protest.

Catching up to her, Chris huffed loud enough to make sure Kim heard but followed her nonetheless.

Kim opened her office door. She stepped inside with Chris right on her heels.

Chris strode across the room and flopped onto her couch. "I mean it, Kim," he said pointing a finger at her. "That woman is impossible."

I so don't need this right now! Kim was still smarting from her failed encounter with Marcus's group. The patients, all in their twenties, were without exception: over-indulged, unmotivated, self-serving whiners. To make matters worse, the men — boys really — had spent their time trying to one-up each other with increasingly vulgar innuendo. Kim knew it for the defensive behavior it was, but it was frustrating to deal with nonetheless. You can't help people who aren't ready to be helped.

Kim rubbed the back of her neck as she made her way toward her desk. She grabbed the chair in front of it and pulled it over to where Chris was ensconced on her sofa.

Chris glanced at the chair, then over at the empty space next to him on the large couch. He quirked an eyebrow at Kim.

Kim ignored the look and sat down in the chair. She had originally planned on sitting behind her desk. This was not a conversation between friends. "What happened in the ER?"

"I went down for a consult, and McKenna berated me in front of two residents. It was totally inappropriate!"

Yeah. Sort of like you ranting about the head of the ER at the nurses' station in the psych department? She was certainly surprised by Jess's behavior. In her experience, Jess didn't normally confront people with other staff members present. It just wasn't like her. Kim pushed way the irrelevant thoughts. Jess can take care of herself and her department.

"Why weren't you in the ER? Philip talked to everyone about this last week." Kim gave Chris a hard look. "When the ER pages, you need to get down there as quickly as possible. How long did it take you to answer the page?"

Chris's chin jutted out. "I was busy."

"Come on, Chris. You know as well as I do that you don't have any other duties when assigned to the ER. How long did you make them wait?"

Shifting, Chris suddenly found his shoes interesting. "Over an hour," he finally admitted.

Damn it. So much for all the fence mending I did while I was in the ER. Barely resisting the urge to strangle him, Kim asked, "What was the patient doing all that time?"

"He was in restraints, sort of ranting about the things he was seeing," Chris said.

What the? Sedating a violent, hallucinating patient was standard protocol. "Why didn't they sedate him?"

"Well…" Chris flushed and he looked down. "I might've hollered at them last time for sedating someone before I got there. I told them if they wanted my help, they weren't to sedate a patient 'til I arrived."

No wonder Jess was pissed. Kim shook her head in disgust. "And you're mad that Dr. McKenna called you on leaving a screaming patient in her ER for over an hour? What exactly do you want me to talk to her about?" she asked.

"Come on, Kim. You've worked down there. You get tossed into a room with a patient with little or no history. It's chaotic at the best of times. Total bedlam at its worst." He slammed his fist into the couch cushion. "I hate it. I don't want to be assigned to the ER anymore."

Kim wasn't surprised by Chris's attitude. She knew several psychiatrists who disliked covering the ER. Like Chris, they found the unstructured atmosphere intimidating. Ironically, that was the thing Kim liked best about the ER. It was a challenge. You never knew what was going to come through the doors next. She occasionally struggled with boredom seeing the same patients week in and week out.

So his problem isn't with Jess after all. In spite of her anger at his behavior, Chris's sudden bout of honesty made Kim willing to help him. "Okay, Chris, tell you what, tomorrow is Friday. You finish out this week and I'll take your ER rotation for next week. You take my group sessions."

"Can't you take tomorrow too?" Chris asked with a pathetic whine.

The disastrous session with Marcus's group flashed through Kim's mind. Despite trying several different approaches, she had been unable to make any headway with the group and finally ended the session prematurely. Maybe he'll have better luck.

"All right, but I'm covering for Marcus. You'll need to hold a session with his group as well."

Chris grimaced and looked ready to protest.

Ah, so it isn't just me that had trouble. That took a little of the sting out of her failure with the group. "It's that or the ER," Kim said. She had no intention of covering both Marcus's patients and the ER.

"Fine. Anything is better than the ER. I'll cover your groups and Marcus's."

The sudden strident beep of a pager filled the room.

Chris pulled the pager off his belt and looked at the screen. "Damn it."

"ER?" Kim asked.

"Who else?" Chris glanced at the clock on the wall behind Kim's desk. "Harland is on-call. He can answer it."

The end of the day shift was coming up. "His duty call doesn't start for half an hour."

Chris shrugged.

Kim clenched her fists, trying to rein in her temper.

She failed.

"Damn it, Chris! This is exactly why Dr. McKenna was pissed at you. And rightly so. What about the patient that needs your help?"

Crossing his arms over his chest, Chris remained mute.

Deciding not to waste any more time, Kim held out her hand. "Give me the pager. I'll answer it."

Chris started to hand over the pager, then hesitated. He sighed. "I'll go."

Kim plucked the pager from his fingers. "Forget it. I'll take care of it." She knew that she would do a much better job than he would. It wasn't ego. It was fact. And you'll get to see Jess. While that was true, it was an added bonus, not the motivating factor for Kim.

The whole situation cemented for Kim the ideas that had been percolating through her mind for the past three weeks. The next quarterly staff meeting was only a week away. She would find time tomorrow to meet with Philip and talk him into her plan. He could make the announcement at the meeting.

* * *

"Who paged psych?"

Jess's head jerked up at the sound of Kim's voice. Thank God, came the unbidden thought. She didn't know why Kim was answering the page when Roberts was covering the ER but was grateful nonetheless.

"I did, Dr. Donovan." Bates called out above the din of the bustling nurses' station.

Jess scowled as she stepped out from behind the nurses' station. She was just in time to see Bates make a beeline for Kim. Damn it. I told him to page psych, not take over the case.

Jess snatched the patient's chart off the counter. She strode up to Kim and Bates.

Bates was not discussing the case with Kim. He was busy trying to chat her up.

Irritation warring with outright anger, Jess cut him off mid-sentence. "Thank you, Dr. Bates. Dr. Donovan and I have this under control."

Jess motioned down the hall. "Dr. Donovan, if you'd follow me." She turned on her heel and quickly walked away, pleased when Kim followed without a word.

This case was going to take a skilled clinician and someone good with children. Jess couldn't think of anyone better qualified than Kim.

Jess stopped opposite the door to one of the private treatment rooms.

"Sorry about Bates."

Kim waved off the apology. "What have you got?"

The release of a tension she had not even been aware of eased the set of Jess's shoulders. Right to business. And she's not even supposed to be here. Too bad she doesn't cover the ER all the time.

Reaching up and rubbing the back of her neck, Jess sighed. This case had her worried. "Patient is a nine-year-old female. She presented as an accidental poisoning. According to the mother, the girl mistakenly took a whole bottle of the mother's sleeping pills. The mother claims her daughter mistook the red pills for candy."

A frown marred Kim's face. "Is she developmentally delayed?" She pulled a notebook from her pocket to record the salient facts.

"Not that I've been able to determine."

"Who found her?"

"Her father. Apparently, she didn't come down for dinner and he went up to her room. She was sitting in bed. The empty pill bottle was sitting on her nightstand. He asked her about the bottle and she admitted to — in his words — eating them."

"So she was awake and alert when he found her?" Kim asked.

Jess nodded. "And she was still alert and responsive upon arrival in the ER. Best I've been able to establish there was about ten minutes between her swallowing the pills and her father discovering she had taken them." Jess raked her fingers through her hair. "We did a gastric lavage, followed up by activated charcoal." She hated having to subject a young child to such an invasive procedure but had not had any choice. "There were approximately twenty pills in her stomach contents." While she knew the scenario presented by the parents was possible, it wasn't very believable.

As if reading her thoughts, Kim said, "Doesn't sound very plausible to me, especially considering the patient's age. A nine-year-old would know what a pill bottle is versus a package of candy. Not to mention the obvious, a child of nine can or should be able to read." Kim stared at the door of the treatment room as if she could see inside. Her brow furrowed. "How did the parents present?"

"That's what bothered me, aside from the obviously less than believable story," Jess said. "The mother appeared distraught, but her behavior was off. She fawned all over her daughter, but it came across as just going through the motions. There was no genuine emotion behind it that I could see."

"What about the father?" Kim asked as she continued to scribble notes.

"The father seemed truly upset and scared. The other thing that struck me was the little girl. The whole time her mother was holding her, she never took her eyes off her father. She didn't seem to take any comfort from the mother at all. Her body posture was stiff and distancing."

Jess shook her head. "I don't know, maybe I'm seeing something that isn't there." She blew out a breath and stuffed her hands in the pockets of her lab coat. "But I can't get past the gut feeling that this was if not an outright suicide attempt, it was certainly a cry for help."

Kim lightly touched Jess's arm. "I trust your instincts." She shoved her notebook in her pocket and then scrubbed her hands over her face. "Which begs the question, what would drive such a young child to do something like this?"

"Exactly. I'm concerned that she may be actively suicidal." Jess sighed. "I tried talking to the little girl but got nowhere." Jess had seen for herself how good Kim was with children. "Would you evaluate her and see if you can get the real story?"

"Sure," Kim said with a smile.

"Let me know what you find out." Jess rubbed her neck. "Fair warning. I've already told the parents that I'm requesting that pediatrics admit the girl overnight for observation. The mother was not happy." Having the girl admitted to pediatrics was the only option at this point. "Unless you decide she needs to be on a psych hold, then we'll need to get her transferred to a hospital that has psych facilities for children."

"Okay, I'll —"

"Dr. McKenna!"

Terrell rushed toward them.

"We just got the call. We have multiple traumas coming in. First ones are five minutes out. Cement truck versus a bus."

Adrenaline pumped through Jess. "Call everyone together. Get both trauma bays set up," Jess said. They were most likely in for a long night.

Terrell raced off to do Jess's bidding.

Jess glanced at the treatment room door, where the little girl and her parents waited, and then back at Kim.

"Go. I've got this under control," Kim said.

"Find me when you're done," Jess said. She turned and sprinted down the hall.

* * *

Brightly painted animals chased across the walls of the small room. The muted light above the bed illuminated the diminutive figure in the bed. In stark contrast to the glaringly lit, harsh, sterile ER, the pediatric floor room was warm and welcoming.

Kim was sitting on the edge of the hospital bed. "Now you're never going to do something like that again... right?"

"I promise, Dr. Kim."

"Good girl." Kim gently patted Charlene's leg. "You're really going to like Dr. Kate."

Tears welled in Charlene's eyes. "But I like you, Dr. Kim."

"I know, sweetie, and I like you too. But remember what we talked about? How Dr. Kate is a special doctor that only takes care of children? I promise, she's going to take good care of you. You can talk to her and tell her anything that is bothering you. Okay?"

Charlene sniffed. "Okay." Her gaze darted toward the door. Tension suddenly radiated from her.

Kim turned to see what had caused the reaction. She smiled when she spotted Jess standing in the doorway.

"Oh good. You got my note." Motioning Jess in, Kim said, "Charlene, do you remember Dr. McKenna?"

Charlene inched closer to Kim. She nodded slowly, fear written clearly on her face.

A brief flash of dismay marred Jess's face. She quickly replaced it with a smile. "Hi, Charlene." Her tone was calm and soothing. She reached into the pocket of her lab coat and pulled out a small, stuffed frog. "I brought a friend along. I'm really busy downstairs and I was wondering if you could keep him company for me?"

Ah, Jess. You act emotionally distant, but what a soft heart. Kim knew how difficult it must be treating children in the ER. The invasive procedure Jess had performed on Charlene, although for her own good, had to have been emotionally hard on Jess.

The smile started small but quickly grew when Jess handed over the stuffed animal. Charlene ducked her head not quite willing to meet Jess's eyes. "Thank you," she said in a quiet voice.

Jess smiled. "You're very welcome." She turned her attention to Kim. "Can I talk to you?"

Kim stood and moved around Charlene's bed. "Why don't we step outside?"

Charlene clutched the frog in both hands. Tears trembled at the edge of her lashes.

The reaction was not lost on Kim. She sat back down on the girl's bed and took a much smaller hand in one of hers. "Hey now, none of that." Kim gently stroked the girl's hair. "It's okay. I'll be right outside the door with Dr. McKenna for a few minutes. I won't leave until your dad gets back. Okay?"

Charlene gave her a watery smile and nodded.

"Good girl."

* * *

"How's she doing?" Jess asked as soon as they were out of earshot. Her gaze darted around the area, checking to make sure they would not be over heard.

Kim positioned herself where she could keep an eye on Charlene through the open doorway. "She's scared and confused. But she's going to be okay. I contacted a colleague, Dr. Kate Dean.

She's part of a private practice group. Her specialty is working with children in crisis. Kate agreed to see Charlene tomorrow."

Jess's eyebrows shot up. "How did you get the parents to agree to that?" Having dealt with the parents, the mother specifically, Jess knew what a hard sell that must have been. Especially since the mother claimed it was an accidental poisoning.

Kim let out a heavy sigh. "It wasn't easy. Mrs. Kessler kept insisting it was all much ado about nothing. It was just an accident." Kim nodded at Jess's disbelieving grunt. "I couldn't make a dent with Mrs. Kessler and Charlene wouldn't talk with her mother there. I finally managed to convince Mr. Kessler to talk to me alone." Kim met Jess's gaze. "You called it right. He was really scared. I told him this was a cry for help from his daughter. Once I started talking about what might happen next time if he wasn't lucky enough to be there... he crumbled and told me what really happened. I got the rest of the story from Charlene."

"I knew it wasn't an accident," Jess said. "Why the hell did they make up that story?"

"Mrs. Kessler convinced her husband that family services would take Charlene away if they found out she took the pills on purpose."

Jess scowled. "Damn. So she is actively suicidal?" It was so hard to believe with such a young girl. What the hell is going on with this family? She shifted position so she could look into Charlene's room. The little girl was lying quietly in the bed, playing with the frog.

"No. It wasn't an accident," Kim said with a shake of her head. "But it wasn't a true suicide attempt either. Charlene took the pills knowing that her father would come looking for her in a few minutes when she didn't come down for dinner."

"But why? Why would she do that?" Jess blew out a breath. "It's not something I would expect a nine-year-old to even think of."

Kim's scowl matched Jess's earlier one. "That's because she didn't. Charlene's best friend's older sister gave her the idea. Told her it was a way to make her parents pay attention to her."

Jess scrubbed her hands over her face. "Maybe you better start from the beginning. What the hell is going on with this family?"

"Okay. It's complicated. Parents are getting a divorce. They didn't think Charlene knew — she does. Mom has a boyfriend, and so does Dad. They —"

"Whoa... wait, back up. Mother has a boyfriend and Dad has a girlfriend..."

Blond curls bounced when Kim shook her head. "Nope. I told you it was complicated. Mom has a boyfriend and Dad has a boyfriend. Though not the same man," Kim added with a slight grin.

Jess rolled her eyes. Cripes. Complicated indeed. "Okay, I'm with you so far."

"Long story short..." Kim snorted. "Or as short as I can make it. Mrs. Kessler wants a divorce, money, no responsibility, and plans on sending Charlene to boarding school. Mr. Kessler wants Charlene but is petrified that if his wife finds out about his boyfriend, he'll never get to see her again. Charlene is caught in the middle. She wants to be with her dad. She's terrified of being sent to boarding school. She is totally dominated and controlled by her mother. Mrs. Kessler is using Charlene as a pawn to manipulate her husband."

Wow. She got all that in less than two hours? "What a mess!" Although appalled by the situation, Jess was very impressed by Kim's expert handling of a bad situation. Despite the parents' problems, Kim had convinced them to get Charlene the treatment she needed. She's good. Though, obviously not the person to try and keep secrets around. A shaft of apprehension struck. Jess shook the troubling feeling away.

"Tell me about it," Kim said. "Cases like this are why I know I would never make a good child psychiatrist. I'd be too focused on strangling the parents."

Jess gave Kim's shoulder a quick squeeze. "You're a great psychiatrist — period. I didn't get a chance to say anything earlier. I don't know how you ended up covering the ER this afternoon instead of Roberts, but thank you. I really appreciate your help."

Kim smiled brightly. "Thanks, Jess. But I have to admit in this particular situation, it was easier than usual. Mr. Kessler was desperate for someone to talk to. Usually it would take weeks to pry out this kind of information."

Jess nodded and offered a warm smile. "Well, I better let you get back to Charlene. Where are the parents anyway?"

"Mrs. Kessler went home. Mr. Kessler is getting something to eat. He's going to stay the night with Charlene. I promised I'd stick around until he got back." Kim glanced at her watch. It was well past shift change. "Are you working a double again?"

"No. Thankfully, all the patients we got from the crash were minor injuries. I just wanted to follow up with you before I headed out."

Kim hesitated just a moment before asking, "Thor at daycare today?"

"Yeah. I need to get him before they close." Jess grinned. "I'll tell him you asked about him. He's looking forward to our jog on Saturday." And so am I.

A delighted smile lit Kim's face. "Me too."

Jess spotted Mr. Kessler heading for them. "I better go. Thanks again." With a quick wave, Jess turned and walked away. I wonder if I could convince her to cover the ER full-time?