I see about 40 patients a day and have been a doctor for several years. As you can imagine, over the years I have seen many thousands of patients. For the duration of their time with me, each patient has my full and undivided attention. But once they leave the room, my recollection of them fades quickly and they are filed into a grey blurry part of my memory somewhere between the names for the small bones in the hand and the West Ham team of 1985.
I’m sure many patients forget me as rapidly as I forget them, but I’m still surprised by the impression I can sometimes make as a doctor. I once got stopped in the post office by an elderly lady who greeted me as if I was her long-lost son. ‘Dr Daniels! It is you, isn’t it? It’s me Rita, Rita Lloyd. You saw my husband Roger in A&E about four years ago.’ I had absolutely no memory of her at all. Even digging deep into my brain, I pulled out Tony Cottee and Frank McAvennie (1980s West Ham legends) but no Rita and Roger Lloyd. ‘You helped save my husband’s life!’ I was really racking my brain now. I should’ve recalled something. I endured many long and arduous shifts in A&E but it was rare that I ever helped save anyone’s life. ‘Roger had a tummy ache and everyone said it was just constipation but you examined him and said you thought there might be a more serious cause for the blockage. You sent him straight to the surgeons and they operated that night. He nearly died on the operating table but thankfully he pulled through.’ ‘Oh yes,’ I said. I now had the names of nine West Ham players and two hand bones (although one of those might actually have been a foot bone) but still had no memory of Roger and his tummy pain. ‘How is Roger doing now?’ I asked. ‘He died nine months later from the bowel cancer that was causing the blockage, but we are all so grateful for that extra time you helped to give us.’ She gave me a big hug, shed a tear and left me to carry on in the post office. It’s not often that I get a warm fuzzy feeling like that but it really was a vintage year for West Ham…and it’s nice to think that I occasionally make a difference as a doctor.